crossroads-garage.co.uk Reviews 

49
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I have always purchased my cars from crossroads. Would not go anywhere else. The long standing team and after service are. Amazing. And go above and beyond nothing is to much trouble. James is ama... See more

Rated 5 out of 5 stars

Great collection of cars. Dean, Alan and especially Hayley were great help with dealing with the our purchase of my oldest son’s first car. Provided all the appropriate information regarding the ca... See more

Rated 5 out of 5 stars

Alan phone me from an Autotrader ad. discussed the car, agreed a price close to the advertised price, paid a deposit by immediate bank transfer and arranged to collect the car three days later. Hayley... See more

Rated 1 out of 5 stars

Sold the car I put a deposit on! I had put a deposit on a car, and was told this would hold it until the weekend when I had a test drive booked, and would prevent it from being sold! When I asked h... See more

4.4

Excellent

TrustScore 4.5 out of 5

49 reviews

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4.4

All reviews

(49)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Reliable staff

Staff is nice and friendly. Great hospitality, helpful and reliable. The car that I bought is great, amazing conditions with great prices, definitely will go back if I look for cars.

September 14, 2023
Unprompted review
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Rated 5 out of 5 stars

Car Dealership thats different class

Advertised my car for sale on Autotrader and getting the usual calls from tyrekickers/spivs wanting the car for way below value,I received a call from Neal (proprietor) of this Company.After a few questions etc he agreed the figure I was looking for paid a deposit straight to my account instantaneously and we arranged a collection date/time.The Company is based in Sheffield and I live outside Edinburgh.No problem,I met Tony at my local Train Station,he examined the car,contacted the Company and within minutes the monies was in my account.Within an hour of meeting Tony ( very nice gentleman) taking him home to mine he was on his way down the A1.In this day and age when service is shocking from many companies this is a Company you can totally trust for integrity/total professionalism.

September 13, 2023
Unprompted review
Rated 5 out of 5 stars

I cannot recommend this garage enough

I cannot recommend this garage enough . The service and attention to detail was second to none . They are not pushy in any way , polite and made me feel relaxed & all the staff were welcoming and polite . Car is great , as described on advert and valeted to high standard . Trustworthy and honest . Thankyou so much .

July 28, 2023
Unprompted review
Rated 5 out of 5 stars

A car dealer with style.

What an easy professional service. We advertised our car for sale with Motorway. Crossroads contacted us, collected and paid for the car within a day of me uploading the details. I was very happy with the price they paid. Just a superb courteous service.

May 22, 2023
Unprompted review
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Rated 5 out of 5 stars

Crossroads bought my Q3

Sold my car with Neil(The main man)
A pleasure doing business with him!!He drove down from his home town to s.wales for my car,A super polite and very likeable gentleman,Safe to say we got on:-)
Thanks again mate

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

Fast and good service!

Dealing with Dean was a pleasure. Went there all the way up from London to buy this DS3. Dean answered all my questions through emails. Got there, he gave us the keys for a test drive. Quite happy with the car overall..not a brand new car but good condition. Got the car with service & MOT as well, so, can’t complain about anything.
We’ve sorted out everything within 30 mins and left. I’ve done already 6-700 miles with the car and it still looks good 👍
Would definitely recommend them!

March 17, 2023
Unprompted review
Rated 5 out of 5 stars

The best car buying experience!I’ve…

The best car buying experience I’ve ever had. Dean, Mark and the rest of the team could not have done more to help. Non-pushy and non-threatening - there was no pressure to buy. I travelled from London to Sheffield to see a car, which I fell in love with. After an RAC inspection, there was work to be done. They did it all, and loaned me a lovely Range Rover Evoque as a courtesy car. Since I have had the car, there have been a couple of issues with it. A lesser garage may have done everything they could, to wriggle out of doing this work (despite the 6 month warranty) as it would involve the garage spending a significant amount of money on it. Not Crossroads. They took the car back, loaned me another lovely car, and did all the work on the list, including an expensive replacement headlight. Basically, they have changed my feelings, to the point where when I am looking for a new car, I will look at their site/phone them first, to see what they have in. Thanks folks! Honestly, above and beyond - and I LOVE my car!

August 18, 2022
Unprompted review
Rated 5 out of 5 stars

Seen a car, purchased car, got the car!

Long story short, the service from these guys and girls was amazing.
Seen a car on their website, contacted them and got a response in no time. We agreed on a price, how to pay and delivery.
The car arrived when they said it would and in great condition too, every staff member was friendly and helpful and I honestly can't fault them as I've got a car I love with no issues!

I'd highly recommend them and if I'm ever in the market for a great car again I'll be looking them up again.

October 11, 2022
Unprompted review
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