Crowd2Fund Reviews 211

TrustScore 3.5 out of 5

3.3

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Rated 4 out of 5 stars

We had an issue withdrawing funds from our account because we lived in France for a while. Although it too a while for the issue to be fixed, the team were very helpful and made withdrawals for us ma... See more

Company replied

Rated 1 out of 5 stars

Avoid the reboot Britain campaign - there has been no interest payments for a year and your capital goes into crowd2fund equity which is worthless - you can’t sell it. I have lost thousands and it is... See more

Company replied

Rated 3 out of 5 stars

Think before you invest So I have been on the platform since 2021 and invested a bit in the first couple of years. Just £100 here and there diversified across many companies. I have not inv... See more

Company replied

Rated 5 out of 5 stars

Crowd2Fund were incredibly supportive from the beginning. They understood what we wanted to achieve and helped us to get that across in our pitch to potential investors. There were some slight miss... See more

Company replied

Company details

  1. Alternative Financial Service
  2. Department of Finance
  3. Investment Bank
  4. Investment Company
  5. Loan Agency
  6. Non-Bank Financial Service

Information provided by various external sources

We believe that finance needs to be fast, fair and flexible to meet today’s demands. Crowd2Fund is an alternative solution to an out-of-date financial system, and the only FCA regulated crowdfunding platform to offer 5 models of finance, across debt and equity investments. We provide great investment opportunities and simple finance, ensuring businesses get access to funds at competitive rates and investors get generous returns on their investments.


Contact info

3.3

Average

TrustScore 3.5 out of 5

211 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Note from a novice!

I have been investing with them for a couple of months. I am a novice. I have found them to be both helpful and informative with my questions, of which there are many. I would certainly recommend them.

November 28, 2017
Unprompted review
Rated 5 out of 5 stars

Good IFISA & improving all the time

I joined in February 2017. At the time of writing (26th September 2017) my number of borrower companies is 97 and I have received repayments every weekday this month. So far only 2 borrowers have been flagged as being behind on their monthly repayments. The platform says my average rate of return is 9.47%, which it says is about half a percent better than the typical user. I suppose my risk appetite is higher than normal - the choice of companies to which one lends is entirely one's own.

September 12, 2017
Unprompted review
Rated 5 out of 5 stars

Awesome website and a delight to invest with

I'm upgrading my previous 4 star review which was based on there being too few projects to invest in because more have come online in the last few days and I feel things are moving properly and my money is no longer just sitting idly. This website and company have been a delight to deal with so far; I've got one payment back so just waiting for the steady income stream now. I like to invest in companies I personally like myself, e.g. I didn't want to invest in one that sold certain cleaning products which I know are bad for cleaners' health and the environment, so I am pleased that there are also others to choose from, such as IT companies and much more. I would really like to see a higher number of green, eco-conscious projects/companies on here, though, so that I can be confident I am not just selfishly growing my money without any cares for the social cost of this.

August 25, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent Service , straightforward documentation and a great pool of investors

July 29, 2017
Unprompted review
Rated 5 out of 5 stars

From the start of our application right …

From the start of our application right to the end, we have had full interactions with the team and made aware of every step and what to expect next.
Quick service would definitely recommend and use the team again should we need to.

Smart Process & Control Ltd

July 7, 2017
Unprompted review
Rated 4 out of 5 stars

Some doubts dispelled !

I've been with them since March and have invested in 3 concerns since 19th April, with the exception of an ex-gratia payment after one of these concerns failed a risk assessment, I have received no returns on my investment.
Returns now coming in....all's well

May 28, 2017
Unprompted review
Rated 5 out of 5 stars

Good variety of opportunities

Good variety of opportunities, good rates and easy to invest but would like debit card facility
The above is my initial review and I got it wrong about debit card facility - crowd2fund do have debit card facility my issue is the 1% transfer fee for debit card payments. So I only use bank transfer, which can take longer.
would still recommend.

May 19, 2017
Unprompted review
Crowd2Fund logo

Reply from Crowd2Fund

Dear Ken,

Thank you for taking the time to review your experience with us and for the positive feedback.

Please, do not hesitate to contact us if there is anything we can help you with, we are already offering debit card payments and would be pleased to go through the process with you.

Best,
The Crowd2Fund team

Rated 5 out of 5 stars

Great facility

Great facility. Useful to have the ability to lend to small businesses from within an ISA, web site could be more informative, and all info on one screen for each investment. The Exchange could be clearer on the investment value, less information given than a new offering. Original 9% loans offered at 6% - Seems less value than waiting for new offers, why?

Support has been very responsive.

May 17, 2017
Unprompted review
Rated 4 out of 5 stars

Easy to understand how site works but …

Easy to understand how site works but did have some trouble accessing witj my usual browser

May 16, 2017
Unprompted review
Crowd2Fund logo

Reply from Crowd2Fund

Dear Marie-Louise,

Thank you for taking the time for the review. We will be more than happy to help you regarding the accessibility, could you please email us more details about the browser and device you used at info@crowd2fund.com so our tech team can go through it and ensure you get the best experience possible.

Many thanks,
The Crowd2Fund team

Rated 3 out of 5 stars

Insufficient number of investment …

Insufficient number of investment opportunities to spread the risk.

May 14, 2017
Unprompted review
Crowd2Fund logo

Reply from Crowd2Fund

Dear Whisken,

We conduct thorough due diligence on all opportunities listed to check for their credit worthiness and maintain a 0% default. We're committed to not lowering the standard of businesses listed, so we've redoubled our efforts to find great opportunities.

We hope for your understanding and that you will enjoy your experience with us.

Best,
The Crowd2Fund team

Rated 1 out of 5 stars

Very poor user interface for investors

Very poor user interface for investors, their is always tagging anomalies, and status of investments is sketchy at best. Appear slow in delivering fully funded campaigns to companies as first interest payments can take 2 months to arrive from a fund closing. Room for improvement!

May 12, 2017
Unprompted review
Crowd2Fund logo

Reply from Crowd2Fund

Dear customer,

We are really sorry to hear that you are unhappy with your experience using our platform. We work really hard to provide the best service and are dedicated to offer our customers the best experience possible.

Currently, you start earning interest after one week, but you receive the first repayment a month after it has been executed.

Please, feel free to contact us directly if you have any issue or suggestion for us to improve, we would be more than happy to help make up for the bad experience any way we can and always delighted to hear form our customer.

Best,
The Crowd2Fund team

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