Quick & Professional. I managed to put a nail through a pipe when fixing a squeaky floorboard!! Emailed company late evening. CS Heating called early next day arranged for a plumber that morning!... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This company was recommended to me by neighbours. Very prompt and quick call out for broken boiler. Michael very helpful, found the replacement part, collected and installed it. He also gave me a quic... See more
Company replied
Very efficient and courteous staff. Can’t fault anything about my experience. I was worried about replacing the whole shower unit but it all went very smoothly. Will certainly use the company agai... See more
Company replied
We commissioned the company to completely refit our cloakroom, ensuite shower room and bathroom. Our experience at all stages of the project -from design through implementation to final delivery -... See more
Company replied
Company details
Written by the company
A warm home, bathroom fittings that work and hot water when you need it. We think that is something everyone deserves. We always answer the phone We arrive on time Explain the work before we start and do the best possible job for a fair price. We’ll never charge for work that isn’t needed We will leave your home clean and tidy. From 24-hour emergency call-outs, to boiler installations and servicing, to complete bathrooms you can trust our friendly, experienced team of qualified engineers to look after you.
Contact info
Unit 27 Maple Leaf Business Park, CT12 5GD, Ramsgate, United Kingdom
- 01227 263473
- enquiries@csheating.org.uk
- www.csheating.org.uk
4.7
Excellent
690 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great Job
Dean was friendly, polite, very tidy and Did a great job and I would be happy to recommend Dean and CS Heating and Plumbing to anyone
November 7, 2022
Unprompted review
Reply from C S Heating&Plumbing
Good Afternoon,
Thank you for the positive review and that you would be happy to recommend our services to others. We stride ourselves on Customer satisfaction so we are happy to hear that you were pleased with the service you received.
Kind Regards
Lucy
C.S Heating
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4th Emergency Service!
CS were definitely here when I needed them most! As a plumbing emergency unfolded I immediately called CS and when Andy arrived a little later he immediately assessed the problem and did everything he could to fix it there and then, it wasn't straight forward but we are grateful for his perseverance! Thank you Andy! Thank you CS Heating & Plumbing, cannot recommend highly enough!
October 28, 2022
Unprompted review
Reply from C S Heating&Plumbing
Dear Mrs Smith,
We cant thank you enough for your lovely 5 Star review.
We are glad to hear how Andy saved the day and that the issue was resolved.
We look forward to working with you again in the future.
Kind Regards
Lucy
C.S Heating
Rilliant service excellent work
Rilliant service. We are delighted with the end product.
We had two bathrooms refurbished and they did a wonderful job. Quickly and with a minimum of mess and destruction. Excellent
October 18, 2022
Unprompted review
Reply from C S Heating&Plumbing
Dear Mrs King,
Thank you for a lovely review! We are so happy to hear that you were pleased with the service that you received and we look forward to working with you again in the not so distant future.
Kind Regards
Lucy
C.S Heating & Plumbing
Very professional and friendly service
Very professional and friendly service. Such neat and tidy work carried out by very knowledgeable member of the team . All cleared up and rubbish removed too. The correspondence with the office was also very good. Second time I have used this company and would use again.
October 5, 2022
Unprompted review
Reply from C S Heating&Plumbing
Good Afternoon Mrs Davison,
I would like to say thank you for the lovely 5 star review you have given us.
We are so thrilled to hear how happy you were with level of service you have received from start to finish and that you would have no question in continuing to use our services.
I will be sure to pass on your comments to the rest of the team.
Kind regards
Lucy
C.S Heating
New boiler installation
Everyone I came into contact with was extremely helpful and friendly. I felt everyone really cared.
September 12, 2022
Unprompted review
Reply from C S Heating&Plumbing
Good Afternoon Mrs Bell,
Thank you for your review, we are glad to hear that you found our team helpful and friendly as this is something we pride ourselves on here at C S Heating & Plumbing.
We look forward to working with you again in the future.
Kind Regards
Lucy
C.S Heating
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First Class service
First Class service, would recommended every time, installed my boiler, made the process really easy, workmanship excellent, friendly, professional, attention to detail, you will not be disappointed 5 Stars ⭐️- Thank You
September 9, 2022
Unprompted review
Reply from C S Heating&Plumbing
Dear Mr Fisher
Wow what a lovely review to receive, thank you for your positive comments! We are pleased to hear how happy you were with the service that you have received and the confidence you have in us a company.
We look forward to working with you again in the future.
Kind Regards
Lucy
C.S Heating
Recent plumbing emergency
Had a recent plumbing emergency and we were unable to turn off the water. Very quick response to our call. Plumber Dave was excellent, stopped the flow of water in no time limiting water damage, nipped off to pick up a part and problem was resolved in no time. Very helpful and professional service with very fair cost. Would definitely recommend.
September 13, 2022
Unprompted review
Reply from C S Heating&Plumbing
Good Afternoon Mrs McBride
Many thanks for your 5 Star Review for our Engineer Dave.
We are so glad to hear you were happy with the level of service you received and the quick response time.
We look forward to working with you again in the future.
Kind Regards
Lucy
C.S Heating
Our heating engineer Ryan was…
Our heating engineer Ryan was professional,punctual,neat and tidy and helpful.Thank you for a job well done.
September 9, 2022
Unprompted review
Reply from C S Heating&Plumbing
Dear Mr Garnham
Thank you for the 5 Star review, we are thrilled to hear that you were happy with the service provided by our Engineer Ryan.
We will be sure to pass on your comments to the team and look forward to working with you again in the future.
Kind Regards
Lucy
C.S Heating
David was really friendly
David was really friendly, on time and efficient. He also gave me advise on how to use my boiler more efficiently so saving money on gas.
I have used this company a variety of times for different plumbing jobs and they have been great every time
August 16, 2022
Unprompted review
Reply from C S Heating&Plumbing
Dear Mr Luker
Thank you for the 5 Star review.
I am pleased to hear that David was able to offer good advise on how to use your boiler more efficiently, with the cost of living increasing every little helps!
Thank you again for your continued support
Kind Regards
Lucy
C.S Heating & Plumbing
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boiler service
Had a boiler service, often use CS heating for jobs and they are always punctual, polite and professional.
July 22, 2022
Unprompted review
Reply from C S Heating&Plumbing
Good Afternoon,
Many thanks for your 5 Star review,
we are thrilled to hear that you are happy with the service that you continually receive and thank you for your ongoing custom.
Kind Regards
Lucy
Surprisingly impressive
From the initial phone enquiry which was answered clearly in a charming and courteous manner ( I think her name was Ellen) through the initial well informed questions to the very quick response by a fitter arriving at the door within an hour. He was then obviously knowledgeable, he found the fault, researched the part, went and got it and came back and did the job. All perfect with about 3 hours. A great company
April 5, 2022
Unprompted review
Reply from C S Heating&Plumbing
Dear Mr Bent,
Many thanks for your 5 Star review, I am so pleased to hear how surprisingly impressed you have been with level of service that you received.
I shall pass on your comments to the rest of the Team.
Kind Regards
Lucy
C.S Heating
I was very pleased the Engineer was…
I was very pleased the Engineer was able to start my boiler for me He was very helpful & kind and explained what was wrong. Thank you
February 17, 2022
Unprompted review
Reply from C S Heating&Plumbing
Dear Mrs Knapman
We are so pleased to hear how happy you were with the knowledge and professionalism our Engineer Andrew displayed.
We look forward to working with you again in the future.
Kind Regards
Lucy
C.S Heating
Good engineer polite Andy was neat tidy…
Good engineer polite Andy was neat tidy well happy with service of boiler
February 16, 2022
Unprompted review
Reply from C S Heating&Plumbing
Dear Mr Slater
Many thanks for your 5 Star Review.
We are pleased to hear that you were happy with the service you received and will be sure to pass on your positive comments to our Engineer Andy.
Kind Regards
Lucy
C.S Heating & Plumbing
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Excellent swift service
Excellent swift service. Really efficient, helpful and polite. Thank you very much.
January 24, 2022
Unprompted review
Reply from C S Heating&Plumbing
Dear Mr Mount ,
Thank you for your 5 star review,
we are pleased to hear that you were happy with the service that you received and that our Engineer was polite and Helpful.
We look forward to working with you again in the future.
Kind Regards
Lucy
C.S heating & Plumbing
Impressive with the service received.
January 21, 2022
Unprompted review
Reply from C S Heating&Plumbing
Good Afternoon,
Thank you for your 5 Star Review, we really appreciate your feedback.
We look forward to working with you again in the future.
Kind Regards
Lucy
C.S Heating & Plumbing
Excellent service for Christmas Eve.
Excellent service for Christmas Eve.
Many thanks
January 5, 2022
Unprompted review
Reply from C S Heating&Plumbing
Mrs Badmin,
Thank you for your kind words. We hope you had a lovely warm Christmas and a Happy New year. We will pass on your comments to the team and look forward to working with you again in the future.
Regards
Paul
CS Heating & Plumbing Ltd
Andy was great
Andy was great. Solved the issue very quickly. Very polite and efficient.
December 23, 2021
Unprompted review
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Excellent service
I could not be more pleased with the quick and efficient way that Harry sorted out a couple of small problems. Would absolutely recommend and contact details safely stored in case of future need!
December 1, 2021
Unprompted review
Reply from C S Heating&Plumbing
Dear Mrs Hasani
I'm so pleased to read your 5 star review and how happy you were with the service you received.
We appreciate your positive feedback and look forward to working with you again soon
Kind Regards
Lucy
C.S Heating & Plumbing
Great job
Great job, I had a new boiler re-sited in to a different room. All the engineers were respectful, on time, very clean and friendly and completed the work to a high standard.
i am more than happy to recommend this company
November 16, 2021
Unprompted review
Reply from C S Heating&Plumbing
Dear Ms Dabson
Many thanks for your generous five star review.
We are thrilled to hear how happy you are with your install and the professionalism of our Engineers.
We look forward to working with you again in the not so distant future.
Kind Regards
Lucy
C.S Heating & Plumbing
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