Currencies Direct  Reviews 

19,711
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,022 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated account managers for their exceptional professionalism, friendliness, and clear guidance throughout various international transactions. People note that staff members are extremely helpful, patient, and consistently responsive when handling complex currency transfers. Consumers also highlight the impressive efficiency of the platform, noting that payments and account setups are processed very quickly. Reviewers appreciate the highly competitive exchange rates and regular progress updates provided during the entire transfer process. Many users emphasize that the straightforward service and user-friendly website make sending money abroad completely stress-free.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and highly professional during their interactions. Reviewers... See more

Service

Users describe positive interactions with service, highlighting fast and efficient transfers that often clear... See more

Customer service

People report positive experiences with customer service, highlighting responsive and supportive account... See more

Payment

Customers had positive experiences with payment, noting that transactions went very smoothly and were... See more

User experience

Clients share positive opinions on user experience, highlighting how efficient, helpful, and personable the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Currencies Direct for many years to handle regular.transfers between UKP and Euros. I recently needed to divide a large.sum between 3 countries and Freddie Vyian dealt.with this admirably,... See more

Rated 5 out of 5 stars

This was the first time I had used Currencies Direct so I was a bit apprehensive. My Account Manager was Megan Lee. She was great throughout the whole process, guiding me through what I needed to... See more

Rated 5 out of 5 stars

The entire business of transferring the U.K. funds to pay for our French house purchase via the Notaire in Euros could have been particularly stressful. When I asked my bank about Currencies Direct th... See more

Rated 5 out of 5 stars

Wanted send money from UK to our son and his family in Canada. Used our High St bank previously which was expensive to do but convenient, we no longer have any High St banks. I used google and Martin... See more


Company details

  1. Currency Exchange Service

About Currencies Direct

Written by the company

Sending money abroad with Currencies Direct couldn't be simpler - get a quick quote now!


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Established in 1996 Currencies Direct was the first non-bank foreign exchange provider in Europe. Today we’ve helped over 500,000 customers, offering straightforward payments solutions to businesses operating in international markets. With detailed market insight and expert consultation, we help our customers mitigate the risks associated with currency exposure, make smarter currency management decisions and expand their businesses globally.

Currencies Direct

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

20K reviews

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4.9

All reviews

(19,711)

2,070 reviews in the last 12 months

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Rated 5 out of 5 stars

My account was locked after 5 attemps…

My account was looked after 5 attemps to login failed..i was in the UK on my UK number as my Spanish sim wasn't with me to recieve a Code to identity me.however,one call sorted it out without any fuiste...they put my UK number on to recieve an identity Code.. that sorted it out and now my account is back to normal using again biometrics to login.thank you so much for your pation currencies direct.

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent rates and service

I've been with CD for three years. I've always found excellent FX rates and great customer service. I would absolutely recommend them to anyone needed repeated FX transactions.

August 8, 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly and knowledgeable

Very friendly and knowledgeable, explained the situation in full and set a follow-up - all good things.
Was fun to share "war stories " as well as a number of areas where the app could very much be improved. 😀🙂

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great support, swift service

Great support from Megan Lee and no long waiting times to speak to a real human! Who will also call you back with further guidance when needed. Quick and smooth process, have used before and will use again in the future.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Right on the money!

I had a few general questions before transferring a large sum of €s. Every one was answered clearly and I know exactly what I need to do when the time comes. The call today epitomises why I only use CD for my transfers - 5 star service every time!

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

There are people available to help me

There are people available to help me, which I appreciate because it gives me more confidence when I am making the transfer online.
The person helping me today was very patient and deserves my gratitude.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Buy euros for a house

I moved money from the US to Spain (moved around 600k euros). I actually did my homework and compared exchange rates and Currencies Direct beat my US bank, Wise and Remitly. Must be noted the process with Wise looked very cumbersome, and with Currencies Direct it was super smooth.
For me the process was to send a domestic wire from my US bank. One or two days later I was able to deposit the euros to my Spain bank account.
My dealer was Jonathan Ford. He cares so much for his clients! Very personalized and reassuring service.

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service
Paulroy made the whole process of setting up an account and making our first payment really easy

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Sending money from UK to our Son & Family in Canada…

Wanted send money from UK to our son and his family in Canada. Used our High St bank previously which was expensive to do but convenient, we no longer have any High St banks. I used google and Martin Lewis to find an alternative. Currencies Direct were highly recommended a number of times. Registering does take a bit of work including providing paperwork as proof, but totally understandable. And you get help and prompts with additional one to one help if needed. Including help with the filling in our sons details. We had regular updates and calls as the money went through the process us to us confirming it had all gone through. A special thanks needs to go to Megan Lee the Account Manager who helped and supported us along the way.

August 3, 2026
Unprompted review

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