Currys PC World IE Reviews 

Ordered a tv two days ago online, I took the day off work today so I could be here when the tv arrived. My mobile phone rang last night with a Glasgow number and the lady was from curry’s trying to sell me accident insurance, I told her that I had already said no to this online as my home insurance would cover this. Curry’s told me that I would get an email this morning this morning giving me a four hour window for the delivery. I have received no email from them. I then phoned their customer service number and after about 10 minutes it told me I would have to check the delivery status online with dpd. I then went to the dpd app and put my deliver number into the app and the response was the number was incorrect. Now because of their totally shoddy service, I have tried to cancel this tv that they charged me £25 for delivery and it seems I can’t because on their systems the delivery number does not exist. Avoid at all costs, what a bunch of cowboys.

Despite being less than a year old, my LG Washer Dryer developed a serious fault on 15 April 2026. While set to a cold wash, the machine started overheating and smoking via the detergent drawer.
On 15 April, I attempted twice to contact Curry's by phone regarding the fault but was unsuccessful after significant wait times. I then returned to website and followed the alternative contact method provided by emailing customer support.
I was advised in writing by Curry's not to use the appliance and informed that I would be contacted within 72 hours. This did not occur.
After following up by email on multiple occasions over the following two weeks, I was finally instructed to contact the repair line directly.
Since then, I have repeatedly attempted to do so. On various occasions I have either:
1. been unable to get through,
2. spoken to representatives unable to assist,
3. or been transferred to the Irish repair team where the call disconnected while waiting.

Email support will not organise a callback from the phone team and have tried pushing me to speak to LG directly.
I have now been without a washing machine for over a month. I am in the process of drafting a registered letter to the Dublin office and looking at the process for small claims.
I will never buy an appliance from Curry's again, as they have no effective support process in the event of a fault.

Mahon Point nrnch - made a mistake due to not listening. Was promised a follow up
Follow up was done and confirmed delivery would arrive on time (time constraints due to item purchase being a birthday present). After that, no calls, took 9 calls of 9 mins waiting time each to het through to the shop. The person on the line lacked listening skills , or customer service skills. He was rude. Name Godson (thats what he said, but based on interaction, wouldnt trust it)
The staff in the shop have no customer service skills. Its not the first time I have problems with this branch- honestly, they are not worth the hassle. Mever buying from them again.

Fred is very good, helping and friendly.

Customer service is abysmal and incredibly difficult to contact.
Emails do not get answered. Agent after agent supplied wrong number after wrong number, some of which were not even in service and not one offered to take details, connect me to the proper line or call back. No interest in resolving what was a very serious issue involving a cooker they supplied.
Will not be a returning customer

FOLLOWING ON FROM THIS REVIEW: I contacted currys again and we have been emailing back and forth for a week. Long story short they done nothing for me. I have requested a phone call multiple times and no one will ring and speak to me about my complaint. A waste of time they reply to a review to look good but do nothing.
Samsung ipad less than 6 months old stopped working. Had no choice but to have it repaired. Procedures were not followed by staff and I was never asked signed to sign service docket which stated it would be restored to factory settings. Either way I couldn't back it up because it just stopped working. Now my sons robux account etc is lost and no complaints department to deal with unhappy customers. Staff in the shop rude and unapologetic. Never again will I buy from curry's. 100% would not recommend this store for anything.

As before, I'm only doing one star to post a review. I would give minus by a million if it was available. 7th April we first contacted Currys Customer Service re our broken fan oven. It's now 17th May, and we still haven't had it fixed. Currys Customer Service is not fit for purpose. They just push you from pillar to post. Zillions if calls an emails got us nowhere. According to Currys, it's up to us to get in touch with the manufacturer (no help from them re addresses or numbers). This is against consumer law in Ireland. We bought the oven Nov 2025, it's still under Currys guarantee.!! It was an absolute nightmare dealing with this company. Never ever again! I hope this review helps others make the right decision and stay away. We will just have to try our bank for a charge back, and Currys can come and take their broken oven away. And Currys, if you see this, don't bother asking us to contact you, it's too stressful. You contact us !!!!

I wanted to buy a 270 euro Ninja Food Processor found it in the Limerick Curry's and took it up to the counter.
Being Ignored by about five different employee's wasn't great but felt that maybe I should give them time after their little chats about what they will do on their weekend.
After about ten minutes I decided to take the product back to the place I had found it placing it neatly in its alcove and then left the store.
Wasn't a great experience, going to buy it on Amazon instead.

Bought a hi sense tv 2 year warranty. screen went after 11 months sent it back. returned repaired they claimed screen completely blown now, Went off again and returned with a claim of insect infestation. All complaints have fallen on death ears. When you phone passed through depts. No joy and this is the norm/ I dont know why anyone uses them anymore. Terrible reviews.

What an appalling company to deal with, I would people to stay away from their online service, I have been trying for a month to get my good & still haven't received them NEVER again would I deal with such a bad company, keep away !!!!!

6 euro click and collect is ridiculous. You’d want it delivered to your house for that. The website is terrible.

I placed an order for a shark vaccum cleaner for €170 on the 14th of March and also paid €7 for delivery, I received a message that a dpd driver would be delivering but I never received my item. I then contacted currys about it and since then it has being one thing or the other, being passed around different agents saying different things I am so sick of it I have asked for a refund, asked how long it was going to take, replied that it is under investigation, it has been 3 whole weeks now I don't have my item or and i am out of money. I didn't know currys was this useless I would never order a large item for delivery again from them. I also regret not using PayPal
Never again

Only ever 1 person at repair and support section and a queue that moves very very slowly. Desperately need more staff in this area of the store!!! Only interested in sales it seems. Phone number given but they never called to say when to collect. Total lack of communication. No direct line to the store when I try to ring them..so I have to keep coming to store in person. Nobody on the generic phone line for currys has any clue about my issue number. Took over a week just to put mcafee security on a laptop. Nobody could tell me if the other small issue I had asked them to check had actually been checked.

The staff are amazing

Very helpful

Great experience. Customer friendly staff.

Update: Wednesday 6th May. Still no response from any of the customer service channels. Sent this post as requested with code, no reply to that either. Very disappointing.
Avoid the online site, there are better options. Ordered an item online for collection from my local store. Waited a week, contacted customer services, no one could help. Popped into store (who were helpful and the best route in future), item was in stock but could not give it to me as the online order was not 'fulfilled' or confirmation email for collection sent. Eventually rang customer services and asked me to cancel the order online even though the item was in stock at the store I wanted to collect from. Multiple interactions with customer services, no resolution. Still awaiting credit. A truly awful online experience and very disappointing customer service channels. You will waste a lot of time buying from curry online if you have an issue of any sort.

I ordered something for pick up and was waiting to get an email to confirm it was ready. No email ever comes, the pick up date passes by so I try to reach out incase of delays. Tried to contact customer care to find out what was going on. They autogenerated a case number but totally ghosted me. Tried to phone the store but got through to possibly a call center - took quite a while to speak to a human, but eventually a man told me part of my order was still in England and wouldn't tell me how much longer I would have to wait. Weeks go by. Eventually got my things yesterday after I went in person to the store, but they were supposed to be available on April 12th. When I asked what happened they just shrugged and looked like they hoped I would not make a fuss. Extremely difficult to try and get any sort of communication, the shop seems very dysfunctional and I will be avoiding in future.

I’ve had a very frustrating experience with Currys regarding a washing machine purchase and replacement. The appliance has had ongoing issues since I received it, including not washing clothes properly and leaving them with a persistent smell.

Despite multiple repair attempts arranged through the manufacturer, the problem has continued to return. I was also advised to go through different routes (manufacturer, warranty provider, etc.), which has resulted in a lot of back and forth without a clear resolution.

Customer service has not provided a consistent or effective solution, and I have been repeatedly redirected rather than having the issue properly resolved.

Overall, I feel the appliance has not been fit for purpose and the support process has been extremely frustrating and time-consuming. I would not feel confident purchasing a major appliance from Currys again based on this experience.

Awful customer service experience. Passed from billy to jack. Nobody wants to sort my problem. Major electrical fault on a hob & Currys have no one with any common sense to assess the situation and resolve it all just passing the issue around the houses. Disgraceful!. Product still under warranty.
NEVER AGAIN WILL I PURCHASE FROM CURRYS.