Currys PC World IE Reviews 

I got to the store in Mahon just 10 minutes before it was due to close - I really needed to replace the screen protector on my phone. I wished I had purchased the Zagg protector when I got my phone in January. So I asked for that...
SHABIN helped me even though it was nearly closing time. He was really helpful & careful. It actually takes a bit of precision & time, I felt guilty but Shabin was very nice about it. Thank you!
Now I have a great protector & a warrenty for it too

Appalling customer service from Currys! I bought a Siemens coffee machine online from Ireland and they advertised incorrect features of it online so I tried to Return it since a month ago but the online team is unable to book a return for me . Every time I try to book a return collection it gets stuck and it never reaches their carrier so I have to call and try again. I also tried to get a manager from their online team to call me back but that is near impossible. I also tried to call a number in Ireland as some agents in the online team suggested but that gets rerouted to other teams outside Ireland. I still have the coffee machine and still waiting for someone to give me a resolution . I am hoping that a person can finally reach out to me to fix this issue. Update from 1st of May . We sent a complain lt via email the email indicated in their answer to Trustpilot this week as per Curry’s request but have received no reply whatsoever.

I’ve used Currys in the UK and here in Ireland on past occasions without any issues, so I didn’t think to check Trustpilot reviews.
Big mistake.
We bought a TV in the Mahon Point store and arranged for delivery the following week. The delivery date was printed on our receipt. Before the delivery date we received a text message confirming delivery and timeframe. The TV was not delivered. And so began the painful experience of emails and telephone calls complete with generic AI replies requesting the information I had already given them, and the promise of a phone call from the store, which never happened… and on… and on… We did finally receive our TV (hence 2 stars) but God help us if it develops a fault.
Suffice to say, that’s the last time we’ll give Currys our business.
(And no doubt I’ll get their standard "AI Tracy" reply in due course!)

The reason I am writing this is I purchased several items from this company one being a tablet I decided to exchange it for a larger one but was told by them you cannot exchange it because you've opened it , my answer to that was of course I've opened it how would I know it's not suitable for it's use anyway my issue is that isn't really acceptable seeing something in a shop doesn't mean it's suitable in your home or fit for it's purpose also one particular staff member was playing on his phone until I called him over . Certainly not impressed and will not be using them again .

Don’t get a washing machine fitted by them. They use a horrible short stiff hose with a plastic screw that brakes easy and they took my blue main switch off and tightened My copper emergency tap so tight, that not even the fire brigade could turn it off. My whole kitchen was flooded and when you call them you are calling a call centre in Pakistan and get no support. Cowboy plumbers!

Curry’s Liffey Valley, I’ve had such a bad experience over the last few months with them. But today I had a staff member named Peter helping me and he was so helpful and friendly and so knowledgeable, I was very impressed, thanks Peter and Linda for all the help and support

I can see why you have one star reviews.

My wife ordered something to be delivered to a store, we actually needed this item before a particular date, as a summary, no delivery, no reply from a query for 4 days at which point we get an email promising a reply after 72 hours / the order last lost and your telephone number service just finds a way to hang up on you (why bother with it?).

I have had previous bad experiences but safe to say, you have degraded your service again! Lesson learned - avoid online ordering.

It's wonderful , letterkenny has as funtastic team

I purchased a leisure cookmaster in November 2023 the cooling fan broke in February 2025 and was repaired after hours spent on phone to them the same part has stopped working on the 8th of April 2026 again I have spent hours on phone and a lot of emails to be told to contact the manufacturer because I'm out of warranty. I then e- mailed the oow of currys but I have had no reply. I now have a cooker that is only 29 months old and I cannot use it. Their customer service is disgraceful I wouldn't go near them for anything

Went to currys rhyl intending on purchasing 3 fitbits .3 members of staff all looked over totally ignored and then 1 of them went to join his mate sitting down in store .very unprofessional and obviously not female friendly. Won't be visiting rhyl store again

I would avoid this company at all costs. Not only have I not received my order that I placed 10 days ago. I have emailed their customer service with half answered reply’s. I got no where with my phone call, & absolutely no communication from them at all this week. The absolute worst company to deal with, I’m so frustrated to have paid in full for a product to not know where the item is or if I am ever going to receive it.
Their customer service team doesn’t seem to have a clue when it comes to resolving issues.
I would advise you to avoid Curry’s at all costs.

Would never buy a large appliance off them again. Spent 2700.00 on kitchen appliances. First delivery went to halting site in Galway. Once finally received items one was dented I am now waiting for the third replacement as the first two were also damaged and I refused delivery. Can't deal with customer service by phone or email thry say just drive to store.

AVOID AVOID AVOID both CURRYS & LOGIK
Bought a range cooker and hood from currys online.
Had them professionally installed and realised there was an issue, the oven gets to the temp set then turns itself off. This leads to condensation dripping from the oven door onto the floor almost constantly.
When the stove top is on it emits a loud ringing noise.
I had two installers out to check it and the products are the issue not the installation.

I contacted curry's and got 5 different emails telling me to do different things to address the issue. I then called to see which course of action I needed to take as I had been given 5 different instructions.
The call taker had no idea what I was talking about and gave me a different phone number to call. That number was not in service.
I called back and was told a manager would call me on March 26th (almost 10 days later). No call from a manager was received.
I continued to email and call and was getting no new information.

I was then told my complaint had been sent to their escalation team. A week later I received an email from said escalation team asking for various information which I provided. I have since been ghosted and despite chasing the sender I am receiving no response.

Both items I purchased are made by logik, a company under the currys brand.
They don't work, the condensation is a safety hazard and currys having taken my money don't care a jot. I have no idea what to do next. Over €1000 out of pocket and no response from currys.

Dear Tracy,
I did as you said and as of yet have received no response from Currys. I would like to say I am shocked but let's be real, ignoring your customers is par for the course with you guys

Absolutely shocking customer service . Tumble dryer plug melted and nearly set the house on fire . Was made ring 5 seperate times, first computers not working , then they sent the wrong number and was on a call half an hour before it was realised , then gave another number to ring then told to ring another number and to ring them back after id rang the other number . Absolute ridiculous carry on.

Bought a new phone Friday the 17th April. A gentleman called damien was so helpful, transferred all the information from my old phone ,explained everything, all the shortcuts. Excellent service.

Went in to get an USBc to AUX adapter, looked around for a couple minutes before asking a girl on the floor, she had no clue what i was talking about and asked Chloe on the til who was confrontational from the outset continuing to interupt me when i tried to explain and look up the product to show her as she was clearly confused and nope kept telling me to go to a *car shop* despite me telling her headphones need them also and she had no idea what i was talking about, I wanted to leave but my partner asked their manager who was absolutely lovely showed us exactly where they were. Long story short two spa's

I bought a 27 inch monitor online but it came it a dent in it. I contacted customer services twice who said they would send someone out to collect it but they never sent on a date of collection. I emailed them and also no response!
Now I have to escalate with the ombudsman. What a nightmare!

Update: 30.04.2026 received the refunded amount as promised, nearly 1 month later. Leaving 1 star as how bad company is and curry's.ie in Ireland didn't do anything the customer service was so bad and customer service emails that they just repeatedly just ask same details making you look stupid they clearly are scaming people ans this should be brough to EU and Competition and Consumer Protection Commission (CCPC) and sued company for doing such a illegal scaming procedures not all customers are stupid any one has any isues contact Small Court Claims in Ireland and sue them if they don't refund so the Goverment can deal with them and you will get your money back.
Update :17.04.2026 been waiting for refund since 23.03.2026 still no refund.This company is scamming people for refunds and they should be taken accountable by law and sued.
Update :14.04.2026 Still No refund and i received one email from Richa that i already send all necesary details and proof of purchased witgh all the sacrenshots and proof of email with screenshot. Now waiting replay back i will update review once i get back replay. Second email i got from Arif
Currys Ireland Support Team
Currys, 3rd Floor Office Suite,
Omni Park Shopping Centre, Santry, Dublin 9. and to whioch i send also all the necesary details with all the information of the purcases with proof of screenshot.
Update: 15.04.2026 Still no refund received rang on 13.04.2026 was on hold and call for 38 minutes they do this on purpose they also acted stupid and now they keep sending emails asking same details think I will forget but if they don’t refund I will start taking action against Currys.

Case Number 08303187

Case Number 08104042

Order number: CIR2628407860

I received damaged appliances (SAMSUNG Series 6 SpaceMax RB34C632EWW/EU Smart 65/35 Fridge Freezer - White and HOTPOINT HTE5VCW 50 cm Electric Ceramic Cooker - White). Currys agreed to a partial refund (€107.98 in total), but the money hasn't been refunded yet since 23.03.2026 Order Number: CIR2628407860
Case Number: 08104042. Called customer service assistant, promised this issue will be solved and has been escalated to the head department by tomorrow, 14.04.2026

Email from Curry’s

“ Dear Renats,

Thank you for your email dated the 21st March 2026. First of all, I would like to apologise for the delay with my response. My name is Neeraj, and I am from Currys Republic of Ireland Customer Services.

Thank you for selecting the provided option. I would like to confirm that a partial refund has been issued for the damaged items: €62.99 for the fridge freezer and €44.99 for the cooker. The total refunded amount is €107.98. You will receive this refund back to your original payment method within 5–7 working days, or possibly sooner.


Thank you for contacting Currys Republic of Ireland Customer Services. Please do not hesitate to contact us if you need any further assistance.

Kind regards,
Neeraj Negi
Currys Ireland Support Team
Currys, 3rd Floor Office Suite,
Omni Park Shopping Centre,
Santry, Dublin 9.
--------------- Original Message ---------------
From: Renats
Sent: 21/03/2026
To: Currys
Subject: Re: Case Number 08104042 “

It is just unbelievable how a simple problem gets so huge because of the incapacity of a company to support their customers, I have a very small problem in my microwave but eight months ago probably something very cheap and easy to fix, but I called them in the number that is on the receipt and after selecting the options for home appliances, selecting the option four Republic of Ireland selecting the option four product is still in warranty and waited 22 minutes to get any kind of answer. The person told me that he doesn’t know why that number is on the receipt and he doesn’t know why I called them because they are a partner but they are a different company and he cannot help me then he give me another number when I called that number. It was a little bit before 5 o’clock in the afternoon and although we had exactly all the same options that I have selected before in the other number that apparently was wrong I waited seven more minutes until it turned at 5 o’clock in the afternoon and I got the message saying that they’re closed because they only work until 5 o’clock, this is just ridiculous, a shame and, a scam they do whatever they can not to answer your call and then when it reaches 5 o’clock they say they’re closed

I visited Curry's Tralee and the item I was looking for was not in stock.
The staff member told me that he could order it and that it would be in store for collection within 3 to 5 days.
I paid for it there and then and I was told that I would be contacted when it was in.
I never received a call so I called Curry's two weeks later. The woman in customer service was very rude and unhelpful, eventually after alot of hassle she said that my product was in store.
I collected it next day.
I regret spending money with a company that has no customer care, all they want is your money.
I will never purchase items from Curry's again. There are plenty of alternatives.