After replacing the original dampers with Custom Cans filters, my HIFIMAN Sundara truly came alive. The sound gained openness, clarity, and a wonderful sense of flow — it now feels effortless and fu... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Getting my cable shipped to western Canada from the U.K took a while, as expected, and was well communicated. My 4-pin balanced XLR cable made an immediate, audible difference on my pair of HD 800 S h... See more
Company replied
Custom cans makes a fantastic and affordable way to modify your normal HiFi Headphones and turn them into something truly special. I am honestly shocked at how easy and quick it was to mod my HE400se... See more
Company replied
Impressed by how custom and yet affordable these mod kits are. Made my HD6XXs sound amazing. Even though had issues with the stickers that came with the pack, customer support was extremely quick and... See more
Company replied
Company details
Written by the company
We specialise in producing custom headphones, accessories and upgrades for DJs and audiophiles. Our custom cables and modified headphones are all created at our workshop in Cheltenham. Our custom airbrushed headphones have helped many DJs, musicians and gamers gain following. We've also worked with big brands and record labels to produce headphones for their sponsored artists.
Contact info
2nd Floor, 33 Rodney Road, GL50 1HX, Cheltenham, United Kingdom
- 01242 465583
- info@customcans.co.uk
- www.customcans.co.uk
4.9
Excellent
473 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Wonderful product exactly what I wanted.
March 19, 2026
Reply from Custom Cans
Hi Elias, many thanks for your lovely feedback! ♥ -- Kaya
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Heads Up
Workmanship excellent, turnaround time, from sending in headphones to return of them, outstanding. All in all absolutely tip-top. I raise my glass in their general direction!
March 18, 2026
Reply from Custom Cans
Thank you for the stellar feedback, always a pleasure to deliver! ♥ -- Kaya
Amazing customer service so friendly
Amazing customer service so friendly. Order arrived speedily and was exactly as described. Genuinely can't recommend Custom Cans enough. Stumbled across them via their Youtube channel and so glad I did. Believe me if you love music you need to buy a pair of headphones from these people.
March 17, 2026
Reply from Custom Cans
Hi Lee, thank you for the feedback and very kind words! Hope you keep us in mind for your future audio needs :) -- Kaya
VERY Professional standard of work
VERY Professional standard of work, I'm delighted with the headphone conversion.
March 17, 2026
Reply from Custom Cans
Hi George, glad to hear you're happy with the work we've done :)))! -- Kaya
BRAVISSIMI !
First of all, the excellent quality of their products, then their support team, always a top service not only for problems, but also for suggestions… These are the only things which make the difference between a standard company and an excellent one ! And Custom Cans is rightfully among the latter ! As we say in Italy:
BRAVI, BRAVISSIMI !!!
March 17, 2026
Reply from Custom Cans
Hi Fabio, many, many thanks for taking the time to leave such a lovely review :D Super happy to help always!! ♥ -- Kaya
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An excellent experience
Ordering was easy, shipping was rapid and installation instruction were faultless. Every part of my experience was superior and the product works!!
March 16, 2026
Reply from Custom Cans
Hi Nathan, thank you for your kind words! Glad to hear you've had a smooth experience! -- Kaya
Excellent products and customer service
Very happy with the products purchased, the price paid, and the delivery time. Customer service also responded quickly to my query. Would recommend and will use again. Thank you.
March 16, 2026
Reply from Custom Cans
Hi Stuart, thank you for taking the time to leave a review! Means a lot! Looking forward to hearing from you again :) -- Kaya
Amazing Fantastic Customer Support
This company is unbelievable. Fantastic and amazing. I messed up my order and they went an extra 100 miles to sort it for me. Absolutely have nothing but praise for this UK company. 10/10. *****
December 23, 2025
Reply from Custom Cans
Hi Alex, many thanks for your feedback :) Glad you're enjoying your fancy new cable!! ♥ -- Kaya
They work and improve the appearance .
March 12, 2026
Reply from Custom Cans
Thank you for your lovely words, super happy to help! -- Kaya
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Super fast delivery for my overseas…
Super fast delivery for my overseas order. Much obliged, and looking forward to more merch down the road!
February 23, 2026
Reply from Custom Cans
Hi Jay, glad to hear you had a great experience! We'll look forward to hearing from you again! ♥ -- Kaya
Reply from Custom Cans
Hi Kenneth! Thanks for the feedback! ♥ -- Kaya
Excellent upgrade
Clear description of cables and connector options with easy ordering. Realistic indication of delivery timeframe.
Well made and neatly finished balanced headphone and interconnect set . An immediate and noticeable improvement in performance and musicality which developed after a relatively brief 'burn in'.
A noticeable upgrade. Thanks
February 26, 2026
Reply from Custom Cans
Hi J, thank you for your feedback, so glad to hear you're enjoying your new cables ♥ -- Kaya
Really good cable
Really good cable, well made and improved the sound from the stock cable.
February 26, 2026
Reply from Custom Cans
Hi Mike! ♥ Thank you for the lovely feedback, much appreciated! -- Kaya
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HD650 Mass loading
Fast shipping, Great price and Made my headphones sounds that little bit better
February 23, 2026
Reply from Custom Cans
Hi Sam, glad to hear you're enjoying your newly modded HD650s!! I always find it surprising how much of a difference the mods can make :) -- Kaya
Easy to order ,very quick turnaround…
Easy to order ,very quick turnaround and the work was done very well.
February 16, 2026
Reply from Custom Cans
Hi Alan, many thanks for your feedback! Look forward to hearing from you again :) -- Kaya
When I order from Custom Cans
When I order from Custom Cans, I know the quality of the products is assured and that I will always get great customer service from the team.
February 23, 2026
Reply from Custom Cans
Hi Paul, thank you for your kind words! Always a pleasure to hear from you! Glad you're enjoying our products :) -- Kaya
Second time I placed an Order from UK…
Second time I placed an Order from UK Custom Cans and just another flawless experience. Fast shipping, immaculate packaging and a delightful modded headphone to enjoy for many years.
February 20, 2026
Reply from Custom Cans
Hi Mohammad, many thanks for your lovely feedback, we will look forward to being your go-to for any future custom audio needs :) ♥ -- Kaya
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Customer support at its best!
I had some doubts about the cord I’ve ordered first so I’ve reached the customer support and manager Kaya was very polite and thorough answering my questions about the product. I then decided to cancel my initial order and buy a different cord and Kaya was again very helpful. Money has returned and the new order was delivered in time. Customer client-oriented support at its best!
February 18, 2026
Reply from Custom Cans
Hi Oleg, your lovely words made me smile! Thank you very much for taking the time to leave such a nice review ♥ -- Kaya
Custom Cans Grado upgrade transforms headphones!s
Grado send in service to substitute the Grado hawser cable for 3.5 mm sockets and Litz cable was very efficient and completely transformed both theheadphones I sent in (gs3000x and gs1000e). Work was very neat and totally professional. Interaction with Custom Cans staff friendly and useful. Former purchases of customised cables were excellent in every way.
February 16, 2026
Reply from Custom Cans
Thank you so much for your feedback! We'll look forward to hearing from you again for any future custom audio needs! :) ♥ -- Kaya
Reply from Custom Cans
Hi Marc, thank you so much for taking the time to leave a review :) -- Kaya
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