Sarah, our Customer Success Specialist, gives great hints and tips, but recognises the value in keeping sessions short (we're all busy!), focussing on priority areas one at a time. We had a great ap... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've always had a really positive experience working with CVL. Communication is great, the team come back with detailed information quickly and everyone is lovely to speak to. Sarah Atkinson deserv... See more
Company replied
Team Recruit have used CVLibrary for a number of years. This site has proved invaluable with regard to candidate placement & our contact Callie has been a huge help with all aspects of candidate se... See more
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We have been a CV Library customer for a couple of years now, accessing their CV database. The database is straightforward to use and fairly standard, however what makes CV Library stand out is their... See more
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Company details
About CV-Library
Written by the company
CV-Library is the UK’s top independent job board, delivering 3M+ monthly applications and ranked #1 for candidate quality. With 360,000 new CVs added monthly and powerful AI tools, we help businesses hire smarter and faster using flexible, cost-effective solutions.
We take pride in hosting 180,000 jobs across all sectors for the nation's job seekers, and supporting recruiters and employers with our quality services.
For recruiters: Whether hiring at scale or targeting niche roles, our flexible, cost-effective solutions deliver results. Through 800+ partner sites, including Google and LinkedIn, our network reaches millions across the entire country. Therefore, we can provide agencies and employers with powerful job exposure and tailored solutions for all recruitment needs.
Visit www.cv-library.co.uk/cvdatabase to learn more.
For candidates: If you're looking for a job, you can search over 180,000 jobs on our site from all sectors and apply for free by registering your CV.
Search jobs: https://www.cv-library.co.uk/search-jobs
Register CV: https://www.cv-library.co.uk/cgi-bin/create.cgi
Career Advice: https://www.cv-library.co.uk/career-advice/
We take pride in hosting 180,000 jobs across all sectors for the nation's job seekers, and supporting recruiters and employers with our quality services.
For recruiters: Whether hiring at scale or targeting niche roles, our flexible, cost-effective solutions deliver results. Through 800+ partner sites, including Google and LinkedIn, our network reaches millions across the entire country. Therefore, we can provide agencies and employers with powerful job exposure and tailored solutions for all recruitment needs.
Visit www.cv-library.co.uk/cvdatabase to learn more.
For candidates: If you're looking for a job, you can search over 180,000 jobs on our site from all sectors and apply for free by registering your CV.
Search jobs: https://www.cv-library.co.uk/search-jobs
Register CV: https://www.cv-library.co.uk/cgi-bin/create.cgi
Career Advice: https://www.cv-library.co.uk/career-advice/
Contact info
United Kingdom
- 01252 810995
- help@cv-library.co.uk
- www.cv-library.co.uk
4.8
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Callie at CV-Library was an excellent…
Callie at CV-Library was an excellent trainer throughout last week's training. She explained everything clearly, was patient with questions, and made the sessions engaging and easy to follow. Her knowledge and supportive approach made the training both enjoyable and valuable. Thank you, Callie, for a great experience!
July 16, 2026
Unprompted review
Reply from CV-Library
Hi Josh,
Thank you for your lovely review! We're delighted to hear you enjoyed the training with Callie. We'll be sure to pass on your kind words to her.
Kind Regards,
The CV-Library Team
Brilliant training with Isaac
Brilliant training with Isaac! The session was really well planned and the delivery was fantastic. So many helpful helpful tips and suggestions that I can now use moving forwards. Highly recommended- Thank you Isaac!
July 23, 2026
Unprompted review
Reply from CV-Library
Hi Andrew,
Thank you so much for your wonderful review! We're delighted to hear you found the training valuable and that Isaac's delivery and practical tips made such a positive impact. We'll be sure to pass your kind words on to him.
Kind Regards,
The CV-Library Team
My account exec
My account exec, Callie Dyers is always so helpful and dedicated to sourcing candidates for me via searches and watchdogs.
Also, my account manager, Matilda Bell has always been so helpful and goes that extra mile to assist me.
July 23, 2026
Unprompted review
Reply from CV-Library
Hi Tracey,
Thank you for your fantastic review! We're delighted to hear that Callie and Matilda have been so helpful and dedicated in supporting you with your candidate searches and account needs.
We'll be sure to share your kind words with them both.
Kind Regards,
The CV-Library Team
Rachael was very supportive and helpfull
July 22, 2026
Unprompted review
Reply from CV-Library
Hi Matt,
Thank you for your lovely review! We're delighted to hear Rachael was so supportive and helpful. We'll be sure to pass on your kind words.
Kind Regards,
The CV-Library Team
Wesley was professional with a personal…
Wesley was professional with a personal touch. He was proactive in his approach, understanding that my account manager was not available but was able to fact-find and to offer a solution to get my account and services back up and running...Thank you Wesley.
July 21, 2026
Unprompted review
Reply from CV-Library
Hi Mario,
Thank you for your fantastic review! We're delighted to hear Wesley provided such professional and proactive support while offering a personal touch. We'll be sure to share your kind words with him.
Kind Regards,
The CV-Library Team
Emily is great!
Emily was great when I needed her assistance!
Anytime we call, the issue is solved right away!
July 21, 2026
Unprompted review
Reply from CV-Library
Hi Kieran,
Thank you for your lovely review! We're delighted to hear Emily was able to assist you and resolve your query quickly. We'll be sure to pass on your kind words.
Kind Regards,
The CV-Library Team
Daisy was great
Daisy was great, personable and patient with clear subject matter expertise. She clearly knows the product inside out and thanks to her, I do too.
July 17, 2026
Unprompted review
Reply from CV-Library
Hi Gerrard,
Thank you for your fantastic review! We're delighted to hear Daisy was personable, patient, and provided such valuable product knowledge. We'll be sure to share your kind words with her.
Kind Regards,
The CV-Library Team
Very informative training with some…
Very informative training with some very useful tips.
July 21, 2026
Unprompted review
Reply from CV-Library
Hi Ben,
Thank you for your lovely review! We're delighted to hear you found the training informative and the tips useful. We really appreciate your feedback.
Kind Regards,
The CV-Library Team
Olivia B.
Olivia B. was absolutely amazing - she didn't rush in explaining anything, didn't make me feel silly for any questions I may have had and made sure I was fully comfortable before moving forward with out training.
If I'm being honest she had such a calming presence I'd want to book a weekly chat with her!
July 21, 2026
Unprompted review
Reply from CV-Library
Hi Andreea,
Thank you for your fantastic review! We're delighted to hear Olivia provided such a supportive and reassuring training experience. We'll be sure to pass on your kind words to her.
Kind Regards,
The CV-Library Team
Amazing customer service
All the staff at CV library are phenomenal and always willing to help, train and be patient. Friendly accommodating. Some shout outs to Grace Simpson Sarah Bastin, Chrissie and Daniel Price and all the team - thanks for your continued support.
July 16, 2026
Unprompted review
Reply from CV-Library
Hi Nadia,
Thank you for your fantastic review! We're delighted to hear that our team has been so supportive, patient, and helpful. We'll be sure to share your kind words with Grace, Sarah, Chrissie, Daniel, and the wider team.
We really appreciate your continued support and feedback.
Kind Regards,
The CV-Library Team
CJ was really helpful
CJ was really helpful, and gave a quick and efficient service. Answered all my questions, to the point. Came away from the call knowing alot more - every day is a school day!
July 20, 2026
Unprompted review
Reply from CV-Library
Hi Elise,
Thank you for your great review! We're delighted to hear CJ provided such helpful and efficient support, answering all your questions and sharing valuable insights.
We'll be sure to pass on your kind words to CJ.
Kind Regards,
The CV-Library Team
Super helpful
Super helpful, friendly and got the issue sorted really quickly. Emily was also understanding and considerate of my situation. Scarlett is also fab who is my usual account manager. Thank you both!
July 16, 2026
Unprompted review
Reply from CV-Library
Hi Portia,
Thank you for your lovely review! We're delighted to hear Emily and Scarlett were both so helpful, friendly, and supportive. We'll be sure to pass on your kind words to them both.
Kind Regards,
The CV-Library Team
CV Library - great account management team
The CV Library Support team is very good. My Account Manager, Courtney Jackson (CJ) has been extremely helpful in guiding me through how better to maximise my job adverts and to have specific candidates with the right Boolean searches.
CJ was very knowledgeable and I took on board some great tips!
July 16, 2026
Unprompted review
Reply from CV-Library
Hi Liz,
Thank you for your fantastic review! We're delighted to hear that CJ provided such helpful guidance and shared valuable tips to help you get the most from your job adverts and searches.
Kind Regards,
The CV-Library Team
Reply from CV-Library
Hi Chelsea,
Thank you for your kind review! We're delighted to hear Isaac was so helpful. We'll be sure to pass on your lovely feedback.
Kind Regards,
The CV-Library Team
Jacqui Wilson - Keep hold of this one
We're possibly looking to add a new team member, so I signed up for the free trial. Shortly afterwards, Jacqui Wilson got in touch to see if I'd like a quick call.
I'll admit, I was expecting the usual sales pitch and assumed I'd end up being pressured into signing up. I couldn't have been more wrong.
Jacqui was genuinely lovely. We spent 15 minutes chatting about recruitment, the market and a range of other topics. There was no sales patter, no pressure, no request for card details—just honest, helpful advice.
It's refreshing to deal with someone who focuses on being helpful rather than selling. That interaction alone has left a great impression, and because of it, CV-Library will definitely be one of the first places we look when we recruit our next team member.
July 16, 2026
Unprompted review
Reply from CV-Library
Hi Aaron,
Thank you for your fantastic review! We're delighted to hear about your experience with Jacqui. It's great to know she provided helpful advice and made the conversation feel genuine and valuable.
We'll be sure to share your kind words with Jacqui. We really appreciate your feedback and look forward to supporting you with your future recruitment needs.
Kind Regards,
The CV-Library Team
Great customer service from Sian
Sian was very efficient and solved my issue quickly. Very good customer service.
July 15, 2026
Unprompted review
Reply from CV-Library
Hi Maddie,
Thank you for your lovely review! We're delighted to hear Sian was efficient and provided such great customer service. We'll be sure to pass on your kind words.
Kind Regards,
The CV-Library Team
Excellent and helpful Service as usual…
Excellent and helpful Service as usual from my Account Manager. Callie always reaches out, knows about my Account and offers excellent advice. Thanks Callie!
July 14, 2026
Unprompted review
Reply from CV-Library
Hi Lisa,
Thank you for your fantastic review! We're delighted to hear that Callie continues to provide such helpful and personalised support. We'll be sure to share your kind words with her.
Kind Regards,
The CV-Library Team
Reply from CV-Library
Hi John,
Thank you for your lovely review! We're so pleased to hear our team was so helpful and friendly. We really appreciate your feedback and look forward to helping you again.
Kind Regards,
The CV-Library Team
Thank you so much for the service
Thank you so much for the service. Your CSE Toni was great, very clear and very kind. Thank you so much. My name is Thierry from Reddo.
July 14, 2026
Unprompted review
Reply from CV-Library
Hi Thierry,
Thank you for your kind review! We're delighted to hear Toni provided such clear and friendly service. We'll be sure to share your feedback with them.
We appreciate your support!
Kind Regards,
The CV-Library Team
Quick response and very helpful
Emailed Terri as i had an error on a fairly difficult search and needed to use it for a watchdog, she came back to me very quickly and with the answer, now set up and everything running well.
July 13, 2026
Unprompted review
Reply from CV-Library
Hi Simon,
Thank you for your feedback! We're delighted to hear your issue was resolved quickly and that everything is now running smoothly. We’ll be sure to share your kind words with Terri.
Kind Regards,
The CV-Library Team
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