I've been with CWCS for 20 years or more. Even though I have only a tiny hosting account they still respond immediately to any technical queries I have. And over the years I've had no problems with... See more
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Have been with them for many many years, both my companies host with them, mix of colo and dedicated. Nothing but being there when they are needed, and I rely on their expertise. Never been let d... See more
After years of nightmare hosting experiences with other providers, we moved to CWCS about 10 months ago and could not be happier: not a sniff of outages or downtime and absolutely first-class 24/7 tec... See more
Having just completed my 10th year of using CWCS to look after my two business websites, I thought it only fair that I should leave them the review they deserve. I've had many technical issues over t... See more
Company details
Written by the company
Founded in 1999, CWCS Managed Hosting provides enterprise-class cloud servers, dedicated servers and server colocation hosting to businesses large and small. With a worldwide customer base, CWCS is one of the UK's leading hosting specialists. The company offers a fully comprehensive range of hosting products, along with the highest quality technical support and what’s probably the best customer service in the industry.
Contact info
Portland Street, Beeston, NG9 2LP, Nottingham
- 01157401234
- info@cwcs.co.uk
- www.cwcs.co.uk
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They wear their pants outside their trousers.
Best possible support experience would be rapid and effective response from a team who understand your issue and have the skills and motivation to resolve it before it turns into a drama. Right?
I've been with this outfit for over 15 years. Never moved, never felt like moving. Why?
In 15 years, I've had a number of tech glitches, mail directed to spam, certificate errors, denial of service attacks etc but 1 thing has been a constant. Back to para 1 above - the support team deliver. Simple as that. Another big plus is they all speak English, at least to the same level as me.
Superman, Spiderman and Wonderwoman. Thanks Guys. Respect.
My business has used CWCS for around 5…
My business has used CWCS for around 5 years so managed hosting and cloud services. The service has always been top notch and I've always felt a valued customer.
Support queries have been answered timely and the operatives seem highly proficient with the software and hardware they're looking after.
I can highly recommend CWCS the entire…
I can highly recommend CWCS the entire team is a bunch of excellent mind. They're patient kind understanding helpful genius. I was been robbed by two web designers and especially where the domain for one of the website is concern they charged me $139.59 for the renewal of the domain think I'm fool. I called godaddy, they said; they don't sell domain so expensive. I didn't quarrel with them I just call CWCS and asked if they have the same domain with a .UK and switch. The guys listened to me and quickly helped. That's a company that understands customers need. They're a brilliant company to join well recommended.
CWCS supports small business
I ran a company website with CWCS - it was a little start up business. CWCS treated me with respect, fairness and gave good levels of support, even though I was a small fry. I am closing that business, but I'm still retaining a personal website with CWCS. Thank you for these last three years.
TEN years with CWCS
Having just completed my 10th year of using CWCS to look after my two business websites, I thought it only fair that I should leave them the review they deserve. I've had many technical issues over this period (caused by my own lack of expertise) and can only say that to talk to a polite, patient real expert has been worth ten times their low charges. Thank you, CWCS your service has been superb.
Exceptional customer service!
Exceptional customer service!
We moved recently moved our infrastructure into the datacenter at CWCS. From day one, our account manager, Barry, went above and beyond to support us when developing our infrastructure, and moving in.
We were a long time AWS customer, and I can honestly say that we never experienced the same level of support that we have from CWCS. It was ultimately an easy decision to move from AWS into the datacenter at CWCS.
Quite simply, they have enabled us to deliver a better service to our customers, and added value to our business, and have been a pleasure to work with.
We would highly recommend working with CWCS, and look forward to continue working with them in the future!
Exceptional service, brilliant performance and reliability
We were looking to switch from hosting servers at our customers sites to a managed service by a trusted third party supplier.
After investigating many options, CWCS were chosen and have shown themselves to be extremely good in all areas.
Quite simply, they have provided us with exceptional service, brilliant performance and reliability.
Highly recommended hosting company
My company has had a dedicated server with CWCS for over 13 years now and I can't fault the service we've received. The availability and performance of the server and network has been excellent. Technical support are always available by email, online chat or phone and we've always found them to be very knowledgeable and professional - they often go the extra mile to solve problems. And they have also pro-actively suggested improvements to the hardware and software solutions. So if you value a quality service from your hosting company then in my opinion CWCS are worth every penny.
Always Great Technical Support
I'm sure I'm not near CWCS biggest customer, but I always get the most timely response and resolution of issues or requests.
Excellent Service
First time we have had to request support from CWCS on one of our managed servers. The response and service provided was excellent, with clear communications all the way through.
Well done team CWCS !!
Great Service and Support
We've been using CWCS for a number of years and they've always been very supportive, a true partner to our hosting needs. Our servers ran for many years without issue and when we recently replaced the existing servers and added additional servers they supported us at every step. Allowing us to keep older servers going in parallel without incurring additional costs whilst we completed and confirmed the migration was correct. On the rare occasion we need support they are fast to react and have never failed to resolve our issues quickly.
Switching hosting of our dedicated server
We were given little notice that we had to move from our long time hosting solution.
CWCS was quick to respond to questions, checked our requirements and offered us a solution that matched them.
In setting up a legacy system, we had multiple challenges and the support team was very responsive took responsibility for solving issues which on occasion were a little out of their domain.
Even when a solution took longer than a first try, we had feedback telling us that hey were looking at solutions and we would hear more soon.
We have been very happy with the whole process of switching over and the service we've received.
Perfect product with excellent support
While only a small player in the IT world, I've had sites and directed friends to CWCS for over 12 years. They've always been competitively priced for the level of service they provide. The sales team give you time and will do their best to fit a product to your needs, then they will help in just getting the site up and running if you need it. The technical support is excellent. I've never experienced any downtime and any problems I've encountered have always been resolved within hours. It's the sort of service we'd all love from any supplier.
Second-to-none Technical Support!
Second-to-none technical support. I have had a few issues in my time, and whatever the time, whatever the problem, it has been solved swiftly and efficiently.
Would highly recommend these guys.
Highly recommended
The guys at CWCS have a full range of data centre and cloud offerings and their service is excellent and highly professional.
We've used them for over ten years and have purchase simple products like domains and web hosting as well as complex solutions like GBP routing and co-location.
Highly recommended.
CWCS provide a quick efficient service.
CWCS provide a quick efficient service. Any queries are responded to quickly and resolved efficiently. They have always been helpful and polite whether online or by phone. An improvement on my previous hosting company.
CWCS - 5 stars - excellent service
CWCS have been looking after the hosting of our small consumer sites now for a number of years and I imagine for many years to come. They provide an excellent service with a very wide range of options and services available for any business or individual looking to have their websites looked after cost effectively and securely. I cannot recommend them highly enough. They also have a first rate customer service and should you have need to call upon their technical team they are prompt, friendly and very easy to deal with and they really do know their stuff. It is vital to know your websites are being well looked after and I feel that is certainly the case with CWCS looking after ours!
I highly recommend CWCS
I highly recommend CWCS. All staff are friendly, helpful and extremely knowledgeable. We have using CWCS dedicated hosting services for several years now but right from day one they gave us the confidence and peace of mind that our online services were in good hands.
Excellent, proactive support 24/7
I've always found support at CWCS to be quick and responsive whenever issues have arisen.
Rapid support
I have found that someone in the team is always available to provide speedy, clear and concise help if a problem arises.
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