Service is good, but very slow. You must allow plenty of time for even a small purchase, or even just a collection. I had to wait at least 20 minutes just to pick up a click and collect. I do underst... See more
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See what reviewers are saying
I ordered my bike and was promised delivery within 5 business days, but I ended up waiting a month (!!!!). The operators said they'd contact me but didn't give any specifics. It was a bad experience.... See more
Company replied
Both the service at the store and the service from Kevin over the phone regarding online orders were very helpful. Kevin was kind and patient. Kristian, who also helped, was super nice. The workers at... See more
Company replied
Having researched cycle helmets, I decided on a short list of three specific models. I found all three and in my size on Cykelexpert and my first choice on special offer (and confirmed by Pricerunner... See more
Company details
About Cykelexperten.dk A/S MEGASTORE
Written by the company
Cykelexperten.dk er Danmark største forhandler af cykler og elcykler. Etableret 1. september 2004. I dag har vi et MEGASTORE på Slotsherrensvej 103, 2720 Vanløse. Vi har 1500 m2 og over 5000 cykler på lager.
Her kan du boltre dig i cykler og udstyr. På vores website kan du bestille cykler og tilbehør og få leveret til hele landet. Hos Cykelexperten.dk kan vi levere din nye cykel lige til døren, eller du kan afhente den i vores MEGASTORE i Vanløse.
Vi står klar med råd og vejledning i forbindelse med køb af elcykel - både online og i vores butik i Vanløse
TOP KATEGORIERBørnecykler
Damecykler
Herrecykler
Elcykler
Mountainbikes
Racercykler
TOP MÆRKERSpecialized
Scott
AKTUELT LIGE NUCykeltøj
Cykelhandsker
Elcykel - DK's største udvalg
Besøg Cykelexperten.dk
Bemærk - vores cykelbutik ligger ikke i Aarhus - kun i Vanløse, men vi leverer til hele landet!
Her kan du boltre dig i cykler og udstyr. På vores website kan du bestille cykler og tilbehør og få leveret til hele landet. Hos Cykelexperten.dk kan vi levere din nye cykel lige til døren, eller du kan afhente den i vores MEGASTORE i Vanløse.
Vi står klar med råd og vejledning i forbindelse med køb af elcykel - både online og i vores butik i Vanløse
TOP KATEGORIER
TOP MÆRKER
AKTUELT LIGE NU
Besøg Cykelexperten.dk
Bemærk - vores cykelbutik ligger ikke i Aarhus - kun i Vanløse, men vi leverer til hele landet!
CYKELEXPERTEN.DK
Written by the company
- 6 ÅRS GARANTI
- Hos os får du 6 års garanti på nye cykler med servicehæftet i orden. Fordi vi sælger cykler af god kvalitet, og vi gerne vil gøre noget ekstra for vores kunder!
- 100% SAMLET
- Hos Cykelexperten.dk leverer vi ALTID din cykel 100% samlet. Uanset om du køber den med eller uden tilbehør får du cyklen leveret så den er til at køre på med det samme.
- 5000 CYKLER PÅ LAGER
- Vi har danmarks største udvalg! Over 5000+ cykler på eget lager i Vanløse! Vi både sender og sælger cykler fra adressen i Vanløse!
Contact info
Slotsherrensvej 103, 2720, Vanløse, Denmark
- 72301817
- support@cykelexperten.dk
- www.cykelexperten.dk
4.5
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
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Reply from Cykelexperten.dk A/S MEGASTORE
Hej Mary,
Tusind tak for din positive feedback! Vi er glade for at høre, at du fandt det nemt at bestille online og at vores service levede op til dine forventninger. 😊
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Mvh.
Kevin, Cykelexperten.dk 🚲
Shoutout to Lasse for the patience and…
Shoutout to Lasse for the patience and the great advice provided to help me buy my BMC KAIUS.
They know what they are doing in that shop, great service and bike selection
May 22, 2024
Reply from Cykelexperten.dk A/S MEGASTORE
Hello Benoît,
Thank you so much for your review! Shoutout to Lasse for his patience and great advice. We're glad to hear you're happy with our service and bike selection. We look forward to seeing you again! 😊
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Best regards,
Kevin, Cykelexperten.dk 🚲
A good offer on the item I was looking…
A good offer on the item I was looking for
May 19, 2024
Unprompted review
Reply from Cykelexperten.dk A/S MEGASTORE
Hi Claus,
Thank you for your review! We're glad you found a good offer on the item you were looking for. 😊
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Mvh.
Kevin, Cykelexperten.dk 🚲
Awesome service!
I had ordered a 2 pairs of cycling shorts in the wrong size. I filled their return form (which was straightforward) and sent them the package. They returned me the money in less than a week!!
Amazing service! Will buy again (hopefully I choose the correct size next time :D )
May 15, 2024
Reply from Cykelexperten.dk A/S MEGASTORE
Hello Gaurav,
Thank you for your wonderful review! 😊 We're glad to hear that our return process was straightforward and that you received your refund quickly. We look forward to serving you again, and we hope you find the perfect size next time! 🚲
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Mvh.
Kevin, Cykelexperten.dk 🚲
Super god service 🤩
May 6, 2024
Reply from Cykelexperten.dk A/S MEGASTORE
Hej!
Tusind tak for din fantastiske feedback! Det varmer at høre, at du er tilfreds med vores service. Vi ser frem til at hjælpe dig igen! 🤩
Mvh.
Kevin, Cykelexperten.dk 🚲
Great service with fast delivery.
April 19, 2024
Det er et godt sted at handle og man…
Det er et godt sted at handle og man får en god behandling oplevelse Brian
April 15, 2024
Delivered as promised
Bike was ready at the time indicated. Pickup went super smooth and staff were very friendly. Highly recommended! Will buy my next bike here again
April 2, 2024
Great service
March 7, 2024
Very nice bike lights
Very nice rechargable bike lights I bought the other day, they die a bit faster than I thought but very strong and finally don't need to buy so many batteries. The shipping was also fast. 😊
January 29, 2024
Reply from Cykelexperten.dk A/S MEGASTORE
Hello Betti,
Thank you so much for your positive review and for sharing your experience with the rechargeable bike lights 😊
It's fantastic to hear that you are satisfied with the strength of the lights and the quick delivery! We apologize if the battery life of the lights doesn't quite meet expectations. The cold weather can influence the lifespan per charge. We appreciate your feedback and remember, we're here to help if you need it!
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Best regards,
Kevin, Cykelexperten.dk 🚲
Reply from Cykelexperten.dk A/S MEGASTORE
Hej PW.
Tak for din positive anmeldelse.
Vi stræber altid efter at tilbyde vores kunder den bedste oplevelse, og din feedback bekræfter, at vi er på rette vej. Tak for at lade os vide, og vi ser frem til at betjene dig igen! 😊🚴♂️
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Mvh.
Kevin, Cykelexperten.dk 🚲
Reply from Cykelexperten.dk A/S MEGASTORE
Hello Igor,
Thank you so much for your kind words and for recognizing the quality of our products and our reliability as a seller. We're thrilled to know that you had a positive experience and are satisfied with your purchase. Your trust means everything to us, and we look forward to continuing to serve you with excellence. Thanks again for choosing us! 😊🌟
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Mvh.
Kevin, Cykelexperten.dk 🚲
Good service overall
Good service overall. I don't give the 5 stars since the order took several days to be delivered at at Fotex pick up venue. But besides that everything is good.
December 20, 2023
Great service
December 8, 2023
God service
October 9, 2023
Very helpful friendly staff
I got my first road bike from there and the staff were very friendly and helpful. Managed to put my old one into service as well and both are running smooth at the moment
September 28, 2023
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