Dacombes Of Wimborne Reviews 

1,837
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 261 reviews, reviewers overwhelmingly had a truly great experience with this local company. Customers frequently mention that the store staff are extremely helpful, polite, and consistently provide expert advice during visits. Many buyers note that shopping here is a very pleasant and relaxed process without feeling any pressure. Consumers are also very pleased with the fast delivery and professional installation services provided by the expert team. People truly appreciate the careful handling of new appliances and how exceptionally clean and tidy the work areas are left. Buyers highlight that this business offers great communication and dependable scheduling throughout the entire process.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable. Reviewers consistently... See more

Service

Customers report great satisfaction and delight with the service provided from start to finish. Reviewers... See more

Delivery service

People report positive experiences with delivery_service, noting that everything arrives promptly and as... See more

Product

Customers consistently note positive experiences with product, highlighting state-of-the-art household... See more

Customer service

Reviewers highlight positive aspects of customer service from start to finish. Consumers consistently praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dacombes of Wimborne are a true old fashioned store in customer care, but state of the art in products. It’s our second purchase from Dacombes and it certainly will not be the last as they deliver... See more

Rated 5 out of 5 stars

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitti... See more

Rated 5 out of 5 stars

The shop staff were very helpful explaining the range of double ovens available and helping our selection. The oven chosen wasn't in stock so we were kept informed of its status and called as soon as... See more

Rated 5 out of 5 stars

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The de... See more


Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Audio Store
  5. TV store
  6. Washer and Dryer Store

About Dacombes Of Wimborne

Written by the company

Local personal service
Dacombes of Wimborne - a proud family-run company offering local personal service to the community of Wimborne and the surrounding Dorset area for over 100 years.

Competitive prices
Shop with us for the latest in Home Entertainment & Domestic Appliances at superstore prices!

Great customer service
Our staff attend regular training with brands such as Bosch, Neff, Samsung, Panasonic, Roberts Radio, Dyson, and Ruark Audio. You can expect to receive expert advice when you visit us.

Where to find us?
Our store is located on Leigh Road, Wimborne at superstore prices.

Personal Service at Superstore Prices

Written by the company

Promise 1

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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5.0

All reviews

(1,837)

255 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, from first enquiry to delivery and fitting. Staff were all courteous and helpful and a pleasure to deal with.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, nothing was too much trouble, everything happened when they said it would, ever so friendly and professional.
Why drive to another supplier, struggle to get your product in the car, then you got to set it up. Lee was brilliant, set up my new TV in minutes. Even had the time afterwards to advise me on my entertainment system that I was having problems with !

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Polite

Polite, friendly service. Delivery was early after confirming I was in. Would highly recommend.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from salesman Mark and then Ed and Joe for the delivery. The price was very competitive too. We’d definitely recommend you and use you again. Thank you!

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great Installation

The installation [of a kitchen extractor fan] was faultless and great care was taken to disturb as little of the existing tile and grouting as possible.
The overall result was brilliant and the kitchen was left clean and tidy.
Highly recommender installers.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Kieran and Lee were really nice chaps

Kieran and Lee were really nice chaps.
They rang to say they were on their way, which was really helpful.
Both were polite and informative.
One thing that was nice is that they were happy, and it made their visit a very enjoyable experience.
They paid attention and took care with the installation, making sure the door fitted correctly, as it was an integrated machine.
I am grateful to Dacombes for their professionalism, and would highly recommend them. Thank you.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

We received great service from Dacombes…

We received great service from Dacombes - the guy in the shop was excellent, very helpful and informative. The delivery guys, Ed and Kieran were equally helpful and delivered our new washing machine effortlessly, arrived on time and took our old one away easily

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great service in store

Great service in store. Delivery men excellent, made sure the old dishwasher didn’t leak on the way out and new one was tested before they left. I would recommend Dacombes for all electrical products and I will use them again when needing any replacements.16

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Can't recommend Dacombes highly enough. Our fridge freezer died, found a perfect replacement on Dacombes website, placed the order early afternoon and new one was delivered and installed by 4.30 same day. We had previously used Dacombes when we needed a new washing machine and were equally impressed by their service. I'm a strong supporter of using local businesses and would highly recommend Dacombes

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

On Sunday our integrated dishwasher decided to expire, we dropped into the shop first thing Monday morning and by 1100 on Tuesday a new one had been installed and was ready to go!
Great service from the shop and the delivery/fitting team.
Thank you.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Sony TV day

Joe and Ed installed my new television recently bought from Dacombes of Wimborne with professionalism. They installed all the channels i would be using along with their passwords and answered all the queries I had, and there were a few. Th work area was left clean and tidy. Thank you Joe and Ed.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a tv for a vulnerable customer…

Ordered a tv for a vulnerable customer on the Monday and it was delivered and fitted on Wednesday. I asked the installer to keep me appraised of how the fitting was progressing. I was kept informed. The installer showed the customer how to use the tv remote and the simplest way to get back to tv should she get confused. The installer then called me to inform me that all was fitted and the customer was extremely happy with her new tv. Excellent service in my opinion.

April 1, 2026
Unprompted review

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