Dacombes Of Wimborne Reviews 

1,841
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 261 reviews, reviewers overwhelmingly had a truly great experience with this local company. Customers frequently mention that the store staff are extremely helpful, polite, and consistently provide expert advice during visits. Many buyers note that shopping here is a very pleasant and relaxed process without feeling any pressure. Consumers are also very pleased with the fast delivery and professional installation services provided by the expert team. People truly appreciate the careful handling of new appliances and how exceptionally clean and tidy the work areas are left. Buyers highlight that this business offers great communication and dependable scheduling throughout the entire process.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable. Reviewers consistently... See more

Service

Customers report great satisfaction and delight with the service provided from start to finish. Reviewers... See more

Delivery service

People report positive experiences with delivery_service, noting that everything arrives promptly and as... See more

Product

Customers consistently note positive experiences with product, highlighting state-of-the-art household... See more

Customer service

Reviewers highlight positive aspects of customer service from start to finish. Consumers consistently praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dacombes of Wimborne are a true old fashioned store in customer care, but state of the art in products. It’s our second purchase from Dacombes and it certainly will not be the last as they deliver... See more

Rated 5 out of 5 stars

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitti... See more

Rated 5 out of 5 stars

The shop staff were very helpful explaining the range of double ovens available and helping our selection. The oven chosen wasn't in stock so we were kept informed of its status and called as soon as... See more

Rated 5 out of 5 stars

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The de... See more


Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Audio Store
  5. TV store
  6. Washer and Dryer Store

About Dacombes Of Wimborne

Written by the company

Local personal service
Dacombes of Wimborne - a proud family-run company offering local personal service to the community of Wimborne and the surrounding Dorset area for over 100 years.

Competitive prices
Shop with us for the latest in Home Entertainment & Domestic Appliances at superstore prices!

Great customer service
Our staff attend regular training with brands such as Bosch, Neff, Samsung, Panasonic, Roberts Radio, Dyson, and Ruark Audio. You can expect to receive expert advice when you visit us.

Where to find us?
Our store is located on Leigh Road, Wimborne at superstore prices.

Personal Service at Superstore Prices

Written by the company

Promise 1

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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5.0

All reviews

(1,841)

256 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sony TV day

Joe and Ed installed my new television recently bought from Dacombes of Wimborne with professionalism. They installed all the channels i would be using along with their passwords and answered all the queries I had, and there were a few. Th work area was left clean and tidy. Thank you Joe and Ed.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a tv for a vulnerable customer…

Ordered a tv for a vulnerable customer on the Monday and it was delivered and fitted on Wednesday. I asked the installer to keep me appraised of how the fitting was progressing. I was kept informed. The installer showed the customer how to use the tv remote and the simplest way to get back to tv should she get confused. The installer then called me to inform me that all was fitted and the customer was extremely happy with her new tv. Excellent service in my opinion.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent all round service

Joe, Keiran and Ed were brilliant. They arrived as expected and were friendly and professional. They set straight to work and thought carefully about where and how best to fit things. They worked hard as a team throughout and left everything clean and tidy when they had finished. They briefly ran through how the new appliances worked, ready to answer any questions and telling us that we could contact them with any further questions or issues.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

New TV and sound system

I purchased a new tv & sound system from Dacombes. The whole process from visiting the shop & getting great advice on what would be best for me, to the installation & set up process was professional and very helpful.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Service with a smile

From the first contact in store Mark was brilliant with his knowledge about the product and went through the ordering process.He went on to book the products in for delivery after they received them and was very flexible on dates as we're 30 miles from the store. The two delivery lads that turned up set up my products and went through the products with me,very cheerful and professional and would really recommend this company when thinking of buying their products.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Dacombes helpful and quick…

Dacombes helpful and quick service.fitters amazing,polite and took away old machine and new replacement quickly.helped show me how to use new machine.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Dacombes of Wimborne

I contacted Helen on the telephone to order a new double oven. She was extremely helpful and the transaction went through smoothly.
Dacombes was recommended to me by another customer of theirs, so I knew that they could be trusted .... and they did themselves proud !!!

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, great service and prompt delivery.Just had an integrated fridge freezer delivered 8th March , only purchased it on Saturday 6th .Paid for installation , worth every penny , very proffessional guys and did an amazing job , no mess no fuss , knew what they were doing , it's our 2nd purchase since moving to Dorset, we won't look any where else in the future , can highly recommend .

March 9, 2026
Unprompted review

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