Dacombes Of Wimborne Reviews 

1,837
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are extremely knowledgeable, polite, and always ready to help with product selections in the showroom. Many people warmly praise the helpful advice received before purchasing, noting that the team consistently goes the extra mile to ensure complete satisfaction. Some people also felt that the delivery and installation services were exceptionally prompt, professional, and left the work areas completely tidy. Consumers truly appreciate the efficient scheduling, careful handling of heavy goods, and how old appliances are conveniently removed without any hassle. Buyers repeatedly emphasize that dealing with such a reliable local business makes future appliance upgrades an easy choice.

What people talk about most

Staff

Consumers find staff to be positive, knowledgeable, and helpful both in the showroom and during delivery.... See more

Service

Customers consistently note positive experiences with service, highlighting the helpful and knowledgeable... See more

Delivery service

Users describe positive interactions with delivery_service, highlighting prompt and efficient service.... See more

Product

Reviewers mention positive feedback about product quality, expressing delight with appliances like washing... See more

Customer service

Clients share positive opinions on customer service, highlighting an excellent experience from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dacombes of Wimborne are a true old fashioned store in customer care, but state of the art in products. It’s our second purchase from Dacombes and it certainly will not be the last as they deliver... See more

Rated 5 out of 5 stars

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitti... See more

Rated 5 out of 5 stars

The shop staff were very helpful explaining the range of double ovens available and helping our selection. The oven chosen wasn't in stock so we were kept informed of its status and called as soon as... See more

Rated 5 out of 5 stars

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The de... See more


Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Audio Store
  5. TV store
  6. Washer and Dryer Store

About Dacombes Of Wimborne

Written by the company

Local personal service
Dacombes of Wimborne - a proud family-run company offering local personal service to the community of Wimborne and the surrounding Dorset area for over 100 years.

Competitive prices
Shop with us for the latest in Home Entertainment & Domestic Appliances at superstore prices!

Great customer service
Our staff attend regular training with brands such as Bosch, Neff, Samsung, Panasonic, Roberts Radio, Dyson, and Ruark Audio. You can expect to receive expert advice when you visit us.

Where to find us?
Our store is located on Leigh Road, Wimborne at superstore prices.

Personal Service at Superstore Prices

Written by the company

Promise 1

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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5.0

All reviews

(1,837)

255 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stress free experience!

It's just so easy to choose the appliance and then call the shop with any queries. You can have your old appliance taken away and the new one installed. Completely stress free!

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery of Television

Delivery of Television.
Joe and Alesh, arrived when expected, were pleasant, respectful and knowledgeable during their visit to deliver and set up my new television

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

The service that I received from Joe…

The service that I received from Joe and Kieran was professional but friendly, they were both pleasant and easy to talk to and treated my home carefully while removing and delivering my old and new washing machines. Excellent customer service and a credit to Dacombes, I shall definitely use this company again.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service, fitting extremely professional!

As a Holmans customer for many years, this was my first experience now they have merged with Dacombes. I needn’t have had any concerns. Same top quality service from beginning to end. Really pleased with the fitting service, they took their time, did the job to a high standard and left the kitchen as they found it.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

New built-in oven.

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitting schedules so I could get my new oven more quickly. Previously used Holmans and will support local suppliers. Prices no higher than some Internet suppliers but such good customer service.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

New Dishwasher

Excellent service in finding the right product and associated stainless steel door front. Delivery and installation service team were great. Would definitely recommend.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

What a pleasure to deal with this…


What a pleasure to deal with this Company. They are very pleasant and helpful and I cannot fault the service I have been given. The engineers who installed my washing machine were so helpful and took care to make sure everything was okay before they left.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Purchase and installation of double oven

The shop staff were very helpful explaining the range of double ovens available and helping our selection. The oven chosen wasn't in stock so we were kept informed of its status and called as soon as one became available.
The installers were very friendly and efficient. The called us just before arrival and arrived within the agreed time slot. The old oven was removed and the new one installed and tested. All packaging was removed and the area left clean and tidy.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

Just lovely service from start to finish, from the purchase of my oven, to delivery and installment. Great to have a shop that's traditional, knowledgeable, and of good value on my doorstep. Lots of modern tech in-store too.

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous service

I can’t recommend Dacombes highly enough. You simply couldn’t ask for more; best price, helpful advice, great communication, fast delivery and expert installation, all from a local business. Five star service.

February 9, 2026
Unprompted review

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