Dals 

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Rated 4 out of 5 stars

I have been recently onboarded on DALS and the entire process, although quite lengthy, was smooth. There are multiple steps involved in the hiring process but my recruiter, Robert, was quite helpful a... See more

Rated 5 out of 5 stars

A fantastic company to work with. I have been working there since March and everything has been amazing so far. Alina was amazing throughout the recruiting and onboarding process and she is always a... See more

Rated 5 out of 5 stars

I have been working as an interpreter and translator with Dals since March 2026. The volume of incoming OPI and VRI calls is great. The translation jobs are less frequent but it is very seldom when I... See more

Rated 4 out of 5 stars

The recruitment process was smooth and fair, and I received kind support from Alina and the other interviewers. However, the use of AI for the regional language test was laggy and unclear. It doesn'... See more

Company details

  1. Translator
  2. Audio Transcription Service
  3. Transcription Service

Written by the company

The world is a better, fairer place when everyone is understood. At Dals we enable people and organisations to tackle the critical language challenges they face every day. Our first-class interpreting and translation services cover more than 500 languages, including British Sign Language and other non-spoken languages. With our ever-growing network of interpreters and linguists, we connect our clients with crucial expertise whenever and wherever they need it – in person, on-screen or by phone.


Contact info

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All reviews

(451)

232 reviews in the last 12 months

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Rated 5 out of 5 stars

Cosmin Pirvu supported me with my DBS…

Cosmin Pirvu supported me with my DBS application in a very professional manner and very quickly and updated all my documents on the platform!very helpful and prompt .Amazing professionalism and I have all respect for.Thank you

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience for recently qualified interpreters

The recruitment process is quite demanding and you need to get together a few documents and pass a (relatively simple) language test before you can get started, but communication was excellent throughout the entire process and I felt very supported. As others have mentioned, the pay is pretty low considering the skillset, but it's a great jumping-off point for those who are qualified but still gaining experience.

I was assisted by Ioana, who was very clear and helpful in our email and phone communication. She responded quickly and got back to me regarding all my queries. I've been working as an interpreter for a couple of weeks now with no shortage of jobs whenever I'm available, and am finding the calls stimulating and interesting. Thank you for all your help, Ioana!

October 14, 2025
Unprompted review
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Rated 5 out of 5 stars

regarding the recruiting process as an interpreter.

I applied for this freelancing job and I had no idea how to move forward as their application is so long and complicated, it took me a one whole month for me to gather everything and start as an interpreter.
But thanks to Andreea Prodan/Recruiter.
She was very friendly and calm person.
She helped me with each and every step and informed me with every details. I would go through much more obstacles if it wasnt her. And about the work, I am loving it and this company values their employees and also the independent workers. I wish to be with them for a very long time.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

Emma was very helpful during the recruiting process. It was a respectful and smooth experience, happy to be working with them.

September 1, 2025
Unprompted review
Rated 4 out of 5 stars

Service and entry

The recruiting process was fairly easy and didn't take long before I got in. I schedule my work to my needs, when inquiries raised I get a feedback within a couple of days.
Making positive changes for clients and users as well.

Happy to continue working!

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great support

I'm a linguist and the support I got from cosmin parvu was very prompt and swift. Thankyou so much for your help.

September 19, 2025
Unprompted review
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Rated 1 out of 5 stars

Review of DAL Agency (formerly D.A


Review of DAL Agency (formerly D.A. Interpreting)

I worked with this agency for 15 years and feel compelled to share my experience. DAL Agency, which used to be called D.A. Interpreting before rebranding ( many lawsuits) has gone downhill over the years.

The company is plagued with unethical practices:
• They often mislead clients rather than admit they cannot provide an interpreter, especially if they don’t see enough profit in the booking.
• Integrity is absent at every level—lying to clients and interpreters seems to be standard practice.
• I personally witnessed discrimination within the company, raised a formal complaint, and yet no investigation was carried out. Instead, I found myself suddenly stopped from receiving bookings.
• The supposedly “positive” reviews online don’t reflect the reality. From my experience, many of these good reviews appear to be fabricated or written by people paid to boost the company’s image.

High staff turnover speaks volumes. People with integrity quickly leave. It also appears that much of their work is outsourced abroad, further reducing quality and reliability.

They show no real consideration for patients, clients, or their specific requests. The system is faulty, communication is poor, and accountability is nonexistent.

After 15 years of loyal service, despite my extensive experience and fluency in five languages, I cannot in good conscience continue working with them. It has become a bad reflection on me as a professional, and unfortunately, the situation only seems to get worse.

In my view, there is nothing positive to say about DAL Agency.

July 24, 2025
Unprompted review
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Rated 5 out of 5 stars

DBS certificate

My application for dbs was dealt with quick response and was uploaded as well.
Person dealing with thus was very responsive.
I amvery happy with the service U recieved.

September 15, 2025
Unprompted review
Rated 4 out of 5 stars

Quality

Great help throughout my whole application
Always there for my questions and problems with an excellent expertise 👑

September 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Clear, professional, and welcoming Process

I found the recruiting process to be very smooth and well-structured. The communication was clear at every step, and I always felt supported and informed. A special thank you to Theodora and Alexandra for their support, avaiability, and guidance throughout the whole process.

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

unprofessional

Late, expensive and often unavailable. Very bad professional's experience and a waste of NHS' money

August 29, 2025
Unprompted review

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