Dals Reviews 

447
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and recruiters for being supportive, professional, and helpful throughout the recruitment and onboarding processes. Many people highlight the quick response times from all departments, making interactions efficient and smooth. The overall service, user experience, and recruitment journey are frequently described as well-organized and professional, contributing to a positive and reliable working relationship. However, some customers also noted significant communication issues, reporting very slow email responses or no replies at all, which made the process feel disorganized. A few other people also felt that the pay rates were not competitive and that the call volume varied greatly, making it difficult to rely on this work for stable income. Additionally, some reviewers experienced unprofessional service, including instances of poor interpreting quality and being ghosted during recruitment.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising the helpfulness and professionalism of... See more

User experience

People report positive experiences with user experience, particularly highlighting the smooth and... See more

Customer service

Clients share positive opinions on customer service, particularly praising the smooth and well-organized... See more

Response time

Customers consistently note positive experiences with response times, with many reviewers praising the quick... See more

Service

Reviewers mention positive feedback about service, with many highlighting the professionalism, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been working with DALS since March and I am very happy with my experience so far. Payments are always made on time, and Alice was extremely helpful throughout the recruitment process. All dep... See more

Rated 5 out of 5 stars

I'm working for DALS since 2019. Initially I didn't intend to turn this job into my main source of income but eventually it happenned. Can't complain about something significant. Yes, there are some i... See more

Rated 5 out of 5 stars

I have been recently recruited as a DALS interpreter, and had a great experience with Robert who was guiding me through the onboarding process. I received timely responses to all my emails and queries... See more

Rated 1 out of 5 stars

I was working with Dals over 5 years, suddenly I received an email saying my contract been terminated without any explanations, any contact with myself. I emailed them back asking for clarificat... See more


Company details

  1. Translator
  2. Audio Transcription Service
  3. Transcription Service

Written by the company

The world is a better, fairer place when everyone is understood. At Dals we enable people and organisations to tackle the critical language challenges they face every day. Our first-class interpreting and translation services cover more than 500 languages, including British Sign Language and other non-spoken languages. With our ever-growing network of interpreters and linguists, we connect our clients with crucial expertise whenever and wherever they need it – in person, on-screen or by phone.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

447 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 4% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(447)

230 reviews in the last 12 months

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Rated 4 out of 5 stars

The recruitment and onboarding process…

The recruitment and onboarding process was exceptionally smooth With Raluca, also clear and efficient
Since then, the volume of work has been satisfactory, and the internal team provides a friendly, professional environment. However, the current payment rates are significantly below standard UK industry averages and do not accurately reflect the market. While I have also navigated standard operational challenges like difficult clients and poor connectivity, the low remuneration remains a big problem.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

I am very pleased to have joined Dals…

I am very pleased to have joined Dals as an interpreter. The recruitment and onboarding process was smooth, clear, and efficient. A special thank you to Gabriela for her excellent support and guidance throughout. She was extremely helpful, professional, and responsive at every stage.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Love working for Dals.

Love working for Dals.
They have a variety of jobs.
My experience working for them has so far been wonderful.
I definitely would recommend Dals to those who need help with interpreting!

June 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Great onboarding process

Great onboarding process, Gabriela was very helpful and very supportive throughout the process. Great service to work with and very professional.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Freelance urdu interpreter

I’m happy to join Dals as a freelance Urdu interpreter and The recruitment process has been very smooth and fast. Special thanks to Gabriela for assisting me and guiding me throughout the onboarding process. She has been very helpful.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

I recently started working with DALS…

I recently started working with DALS and I am enjoying it. The onboarding process was very straight forward and my recruiter, Gabriela, was very helpful!
Overall, my experience with DALS is very good and I am really enjoying working with them.

June 3, 2026
Unprompted review
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Rated 4 out of 5 stars

My onboarding process was quite easy…

My onboarding process was quite easy and supportive. Though I applied in February this year, they took a long time (May) to get back to me while I was confused the whole time about my application being accepted or not.
My recruiter Raluca was polite, helpful and understanding.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Recruiting Process

My experience regarding the recruiting process as an interpreter is very positive, they've asked for the documents and I sent them in a very easy way, they have a person only to follow you up and help, Alexandra is great, clear and fast!

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Joining DA Languages as a linguist has…

Joining DA Languages as a linguist has been a wonderful experience. The recruitment process was incredibly smooth, organised, and straightforward. The team—especially Raluca—was welcoming and provided all the necessary tools, app instructions, and clear guidelines right from day one to ensure I am set up for success. I really appreciate the transparency regarding rates, processes, and payment structures.
Looking forward to a great partnership ahead!

May 27, 2026
Unprompted review
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Rated 5 out of 5 stars

I’ve just started my new interpretation…

I’ve just started my new interpretation job, and I want to say a huge thank you to Alexandra Catalina Ladaru for her incredible support throughout the entire onboarding process. She followed up with me at every single step, answered all my questions with clear and understandable responses, and stayed professional while keeping communication open at all times. Thanks to her, the whole process was smooth and stress-free. Truly grateful for such a great start in this new beginning! 🙌

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I’ve recently started working with DALS as a freelance interpreter and I’m genuinely really happy with how seamless the whole experience has been from the beginning. Communication is clear, processes are organised, and everything feels very professional while still being approachable and supportive.

A special thank you to Alexandra, who has been incredibly helpful, kind, and efficient throughout. It really makes a difference working with someone who is responsive and genuinely supportive of freelancers.

Overall, it’s been a very positive experience and I’m grateful to be working with such a well-organised and reliable company.

May 21, 2026
Unprompted review

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