Dandgautocare Reviews 

361
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and knowledgeable staff for their efficiency, exceptional friendliness, and willingness to help out at very short notice. Many people emphasize that the team provides trustworthy advice and reliable service without any unnecessary pressure. Consumers also appreciate the fair pricing, affordable options, and fast turnaround times for essential vehicle maintenance. Some reviewers were not happy with unexpectedly high repair costs and felt the final bills for specific jobs were excessive. A small portion of people also reported poor communication and unhelpful responses when trying to resolve billing disputes.

What people talk about most

Service

People report positive experiences with service, highlighting fast and efficient repairs at reasonable... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendly, approachable, and... See more

Price

Consumers find price to be very satisfactory, consistently reporting reasonable and competitive rates for... See more

Customer service

Customers had positive experiences with customer service, consistently highlighting amazing care and... See more

Value for money

Reviewers mention positive feedback about value for money, consistently describing the service as affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Warm and welcoming both Kia and Ciaran. Thanks for a prompt service and fitting two tyres promptly for me and at a reasonable price. Highly recommend D&G Autocare in Livingston. Excellent service

Rated 5 out of 5 stars

D&G auto care in wardpark Cumbernauld is an excellent service and made with great guys always Looking out for there customers . I had an emergency this morning and I called and without in hesitation t... See more

Company replied

Rated 5 out of 5 stars

Always use Falkirk branch and always get the best service. Staff are professional, knowledgable (been with several issues and been on the money every-time), always excellent value for money and their... See more

Company replied

Rated 5 out of 5 stars

I've used D&G autocare im Falkirk for years now and I've always had a good experience. Allan and the guys has always been incredibly helpful and have never felt like I've been ripped off like other p... See more

Company replied


Company details

  1. Car Inspection Station
  2. Auto Repair Shop
  3. Auto Spring Shop
  4. Car Repair and Maintenance
  5. Car Service
  6. Tire Shop

Information provided by various external sources

Fast, Friendly and Fair - That's D&G Autocare


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

361 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(361)

114 reviews in the last 12 months

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Rated 5 out of 5 stars

Top-Notch Service from Dereck at D & G Pitreavie – Highly Recommend!

We’ve been using D and G Pitreavie for our company car services for quite some time now, and I’ve always been impressed with their professionalism and great customer care.

But the reason I’m leaving this review is because of the exceptional service I received the other day. I went to collect a repaired car, but I was running late and the colleague who was supposed to come with me couldn’t make it. I decided to go alone, planning to figure out how to get both cars back later.

When I arrived, Dereck noticed I’d come by myself — and this was just as they were about to close. After I got my keys, I sat for a bit trying to work out what to do. Dereck saw I was in a bit of a situation, came over to check if I was okay, and when I explained, he immediately offered to help me drop one car off at our office and then bring him back.

That’s above and beyond any normal level of service — a genuine act of kindness and selflessness. He could have easily gone home, but instead, he changed his plans to help me out.

A huge thank you to Dereck — you’re a credit to the company. D and G Pitreavie is the best because of people like you!

October 28, 2025
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars.

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Rated 5 out of 5 stars

Great Garage!

Been using D&G for years, friendly, trustworthy & don’t treat you like an idiot! Prices are good and I’ve never had any problem getting my car seen when it’s needed it.

October 30, 2025
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

Purchase of replacement tyre's.

Having visited the D&G depot at Pitreavie in Dunfermline today I left with 2 new tyre's for my car but more than that, the confidence gained through many previous visits to a place where the customer is treated in a very professional and respectful way by all the staff . Satisfied customers is the mantra at this very well run depot where value for money is always another target and on this occasion, as on many other previous occasions I left as a very happy customer and that at the end of the day says it all. Many thanks to Derek and all of the guys involved.

October 30, 2025
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

I have used d&g autocare (pitreavie…

I have used d&g autocare (pitreavie branch) for a number of years, they are always very helpful and can’t fault their service when I’ve had my car in for Repairs/Mot, I never have a complaint with the garage. Always recommend to friends/family when they’re looking for a garage.

October 30, 2025
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars.

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Rated 5 out of 5 stars

Used Pitrivie D&G for my annual service…

Used Pitrivie D&G for my annual service and mot. Service by the staff was spot on, I was kept informed throughout and works where complete to a high standard.

October 30, 2025
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

Falkirk branch

I've used D&G autocare im Falkirk for years now and I've always had a good experience. Allan and the guys has always been incredibly helpful and have never felt like I've been ripped off like other places. Would highly recommend this garage to anyone. Never once had an issue here.

February 13, 2025
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

Same day, Half term

This garage fit me in same day, during the half term when I was in a real fix. The other garage I had gone to had assessed my brakes needed urgent attention but couldn't fit me in and these guys stepped up! Fab service, would recommend.

October 29, 2025
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars.

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Rated 5 out of 5 stars

Pitreavie Branch ,Dunfermline

Forgot about my cars MOT being due on 3rd Nov and phoned this garage on 28th October to see if i could get it booked in.Spoke to Derek on phone and he booked it in that very afternoon.
I always contact these guys first with any car issues i have.
They are a reliable,helpful and friendly garage.

October 28, 2025
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars.

Rated 5 out of 5 stars

Carlisle branch…

Shaun and the team at Carlisle were amazing would defiantly recommend to anyone in the area

October 20, 2025
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars.

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Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, Quick turn around for MOT. Helped with some questions I had in regards to the car.
Great new location in Cumbernauld, Will use for all motoring needs going forward.

October 28, 2025
Unprompted review
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Reply from Dandgautocare

Thank you for your 5 stars.

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