I'm still awaiting the answer to my question on your Facebook post - how much do you donate to the Alzheimer's Society from the sale of each broach? Why does your web site not have a bricks and morta... See more
Company replied
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See what reviewers are saying
Came across this company a few years ago and have always loved everything I ordered. Their ethos is beautiful. The staff are lovely and the jewellery is wonderful too. Thank you all for all you do. Go... See more
Saw this company on Facebook. I don’t order through Facebook anymore after a bad experience so I googled the company and being impressed with the goods and reviews I placed an order. Absolutely de... See more
Company replied
From ordering, I was always kept in the loop about my bracelet and necklace . I was told when it was dispatched, and if I needed any further help or information, it was given to me. Top notch custom... See more
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Company details
Written by the company
We are a family based business based in the West Midlands and we look to offer beautiful items of jewellery that you will treasure forever. We stock items for all occasions including a wide range of necklaces, earrings, bracelets, rings and an ever growing array of quality children's jewellery.
Contact info
4.2
Great
266 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely bangle but disappointed with the presentation bag
Lovely Forget-me -not bangle but disappointed with the "presentation bag". I was expecting something more than a clear cellophane one. My error, I should have paid extra for a gift box as now I have to go out and buy one. Like I said the bangle is nice but to be fair I wished I hadn't bothered as its for a gift and looked better online.
November 27, 2024
Unprompted review
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Kept well informed about delivery
Kept well informed about delivery. Beautiful bracelet just as advertised. Really pleased with purchase and delivery well definitely shop again
October 24, 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Items I order delivered quickly and are…
Items I order delivered quickly and are beautiful thankyou
October 26, 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
So pleased I found this website
So pleased I found this website. I ordered for the 1st time this week. Order arrived when expected, items were lovely. Inside the package there was a lovely note and a discount code for next order. Great service, I will definitely use again and tell others too 👍 😊
October 25, 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
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The items came very quickly
The items came very quickly, they were really lovely. I will be ordering again. We lost my dad earlier this year and so I bought the bracelets with the forget me nots for me and my mum. She loved hers.
October 25, 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
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Excellent value beautifully mafe
October 25, 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Item arrived promptly but it was not…
Item arrived promptly but it was not quite as I'd expected. The poppies are much chunkier and more plastic looking than in the photo.
October 25, 2024
Reply from Darby Pritchards
Hi
Thank you for your feedback. We do appreciate it. However we do very clearly state the material used in the item in our product description so it should not have been a surprise when the actual poppy wasn't metal. Here is the description for clarity:
Material: Stainless steel anti-allergy ear hooks with acrylic pendant
Approx size: 1.5cm diameter pendant hanging on a 2.5cm ear hook for each ear
Colour: Silver, red and black
Package Includes: 1 pair of earrings
As you can see we state acrylic very clearly. Sorry you felt you had to leave a negative 2 star review before messaging us first about it.
God bless x
I was disappointed in the material of…
I was disappointed in the material of the earrings. The design is lovely( poppy) but I thought they looked more of a metal on the picture and they arrived plastic albeit a hard plastic. They were for a special birthday on Nov 11th.
October 25, 2024
Reply from Darby Pritchards
Hi
Thank you for your feedback. We do appreciate it. However we do very clearly state the material used in the item in our product description so it should not have been a surprise when the actual poppy wasn't metal. Here is the description for clarity:
Material: Stainless steel anti-allergy ear hooks with acrylic pendant
Approx size: 1.5cm diameter pendant hanging on a 2.5cm ear hook for each ear
Colour: Silver, red and black
Package Includes: 1 pair of earrings
As you can see we state acrylic very clearly. Sorry you felt you had to leave a negative 2 star review before messaging us first about it.
God bless x
Reply from Darby Pritchards
Hi
Thank you for your feedback. We do appreciate it. However we do very clearly state the material used in the item in our product description so it should not have been a surprise when the actual poppy wasn't metal. Here is the description for clarity:
Material: Stainless steel anti-allergy ear hooks with acrylic pendant
Approx size: 1.5cm diameter pendant hanging on a 2.5cm ear hook for each ear
Colour: Silver, red and black
Package Includes: 1 pair of earrings
As you can see we state acrylic very clearly. Sorry you felt you had to leave a negative 2 star review before messaging us first about it.
God bless x
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Jewellery is beautiful and affordable
Jewellery is beautiful and affordable, delivery is quick. Would definitely order from them again
October 24, 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Reply from Darby Pritchards
It would have been nice if you could have messaged us before leaving such a spiteful and nasty review. You never even gave us the chance to deal with this privately. Really sad how you felt that this was the right way to do things. Absolutely no explanation as to what the problem is or why the bracelet is a 'joke'. So the review really is not at all useful.
Beautiful little bracelet
Beautiful little bracelet. Little being the key word here..you have to have a very small wrist, Shame that there are no sizing options.
September 26, 2024
Reply from Darby Pritchards
Hi. The bracelet is the size it is. However we do state the size very clearly on the product description so there should be no ambiguity when buying it. Thank you for the feedback
Bangle
Sorry if you took offence by my comment but I thought it was going to be much nicer than what is was. I didn’t mean to offend you I just gave my opinion on it
September 23, 2024
Reply from Darby Pritchards
It took too long to arrive as you didn't put your full address. I contacted you the day you ordered to ask for your door number and it took ages for you to get back to me. As soon as you did, we sent it. And your comment about tacky is just unfair and spiteful. You didn't even have the decency to message us first and ask if you could return it. Instead you have just been nasty to us on here for no real reason. We have sold thousands of the bangles with so many lovely comments. If you don't like it then that is fine and your choice, however there is no need for such nasty and spiteful comments when we haven't done anything wrong. This feedback says so much about the type of person you are then it does us. Please do not order from any of our businesses again.
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Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
I love the forget me not necklace
I love the forget me not necklace and bracelet.
September 24, 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
Good quality, lovely bracelet
Lovely bracelet at a very reasonable price. Arrived quickly and kept up to date with order.
September 24, 2024
Reply from Darby Pritchards
Thank you for this lovely feedback. God bless x
https://www.darbypritchards.com/
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