I liked the easy way to place the order, pay and quick response with delivery details. What I didn't like was the fact it was a third party via marketplace who were responsible for sending my order.... See more
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Review summary
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I paid extra to get the couch delivered by Wednesday maybe you should word it differently like expect some parts of it by then . Tried to contact costumer services but got directed to an ai not great.... See more
It was just there, no detailed description or specification of item, so you just buy based on guts or feeling, you are not really sure of what you are buying until you see it. Plus items may be deli... See more
Unable to give full review as I haven't received my goods from Evri yet. I paid the extra expense to have the mirrors delivered specifically on Friday yet here I am on Saturday morning still waiting... See more
Company details
- Department Store
- Appliance Store
- Clothing Store
- Cosmetics Store
- Decoration and Interior Design Store
- Jewelry Store
Written by the company
Welcome to Debenhams.com – your new favourite online shopping destination where you’ll find the latest fashion and accessories for women, men and kids, plus bestselling makeup, fragrances and hair products from the biggest brands in beauty, and design-led homeware to liven up your living space. Shop online at Debenhams.com. Fashion. Beauty. Home. Delivered to your door.
Contact info
United Kingdom
- www.debenhams.com
3.1
Average
68K reviews
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Needed to return an item
Needed to return an item, customer service quick and efficient. Thanks
August 10, 2026
Generally really good
Generally really good but due to shortage of 1 part I only have 3 layers on my shoe/coat rack rather than 4 as described.
August 11, 2026
Very disappointed with the service Iv had unfortunately can’t see me ever ordering from you again Iv always had a good time using and…
Iv always had a good time using and ordering from you until now Iv been trying for over a week to return a child’s coat but can’t speak to anyone unless I pay £1 then £34.99 a month after that sorry that’s out of order. Can you please help me the order number does not work how ever you do it the box turn diss
August 14, 2026
Quick service delivery.great,
August 13, 2026
Great company to shop from
Great selection to purchase. Excellent delivery. It was delivered quickly. Great service.
July 15, 2026
good prices and quick delivery
August 13, 2026
Excellent service and excellent quality…
Excellent service and excellent quality of goods.
August 5, 2026
Really upset with all the charges for…
Really upset with all the charges for delivery and return, I spent eighteen pounds and total came to twenty seven.
August 11, 2026
K0ga was brilliant while trying to help…
K0ga was brilliant while trying to help me
i am so hopeless with computers and she helped and understood exactly what i wanted to carry on with my
refund when i was so frustrated and almost gave up
Thank you Koga
August 10, 2026
Unprompted review
Absolutely a nightmare
Absolutely a nightmare. I tied to make a purchase based on a good name they used to have.
They Charged me but order didn't go through and no refund has been given and no order had been sent to me. Customer Care is rubbish would not reply or if reply , it is with with the same unfulfilled promises. Stay away.
June 1, 2026
Unprompted review
Great price in the sale
Great price in the sale. Arrived quickly. Easy enough to put the screen planter together. Chairs comfortable.
August 4, 2026
The dress I purchased is comfortable…
The dress I purchased is comfortable and worth the money.
The delivery was prompt.
Thank you
August 14, 2026
Great up dates on delivery
Great up dates on delivery, and was delivered on time, very pleased with my items😊
August 14, 2026
Still waiting part of my order
Still waiting part of my order. 1st part delivered several days ago.
August 10, 2026
I still didn’t get my refund back I’m…
I still didn’t get my refund back I’m waiting for my refund
August 14, 2026
Good Service
August 14, 2026
Trainers
Ordered 3 pairs of trainers - all fit which is amazing and for a great price. Delivered quickly and packaging intact
August 7, 2026
Unprompted review
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