I liked the easy way to place the order, pay and quick response with delivery details. What I didn't like was the fact it was a third party via marketplace who were responsible for sending my order.... See more
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Company details
- Department Store
- Appliance Store
- Clothing Store
- Cosmetics Store
- Decoration and Interior Design Store
- Jewelry Store
Written by the company
Welcome to Debenhams.com – your new favourite online shopping destination where you’ll find the latest fashion and accessories for women, men and kids, plus bestselling makeup, fragrances and hair products from the biggest brands in beauty, and design-led homeware to liven up your living space. Shop online at Debenhams.com. Fashion. Beauty. Home. Delivered to your door.
Contact info
United Kingdom
- www.debenhams.com
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Trainers
Ordered 3 pairs of trainers - all fit which is amazing and for a great price. Delivered quickly and packaging intact
Plenty of notice of delivery and came…
Plenty of notice of delivery and came in very good time. Excellent delivery and well packed. Thank you.
Marilyn Hinks
Suggestion....
Suggestion.....when you ask customer for a review, remind them what you bought?. I suspect it was okay because I can't remember any bad experiences lately?. So well done....probably!
Quick and easy service and recieved my parcel today , instead of Monday which im happy about
Quick and easy service , delivery was today which was great , cos it should have been Monday 17th , would highly recommend and will be using ur service again
The light fitting was a bargain price…
The light fitting was a bargain price and we were forewarned about the tricky way of fitting the led bulbs. The suction cup to fit the bulbs worked well.
The light is in-situ and looks great.
Excellent products and a very large…
Excellent products and a very large selection of products, web page is easy to navigate
Payment issue. The total sum of what I ordered was different from what was taken out of my card.
Payment issue. Sumup order was different from what was taken out of my card
Great Quality Dress and Delivery
I ordered a wedding guest dress online after looking at the product reviews. It was delivered on time, with regular updates and I was very happy with the value and quality of the dress compared to other online retailers I'd previously purchased from. Will definitely be ordering from Debenhams again as I had a great experience.
Paid quite a lot for next day delivery
Paid quite a lot for next day delivery, which didn't arrive for 3 days
The item I ordered came much sooner…
The item I ordered came much sooner than the initial dates given.
Unfortunately the delivery driver left it by a door which had a sign on it "Please use other door". After I checked to see when the delivery was coming it stated that it had already been delivered. It was only then that I went outside and walked to the other part of the building that I discovered the parcel leaning against the door. I do not think much about the delivery company that you are using.
Very good all round experience
Very good service and good quality dresses.
Returns procedure was easy too as I had ordered three dresses, only needed one but kept two!
Slippers bought online
I purchased a pair of slippers on line as a gift and when they arrived found the size was too big. I requested a return and Debenhams made it very easy, supplying me with the means to print off a label to send back. I was refunded in a few days after the item was inspected. Very happy with this service.
Giving 1 star as i made an order on the…
Giving 1 star as i made an order on the website and it said it would be delivered in 3 days its now been 5 days with no tracking update.they use GLS which are notoriously bad for delivery times and customer service, and the tracking just says in transit. I contacted debenhams support and got a reply from an AI bot that said please give upto a month for delivery. Really annoyed as I would have went with another supplier if I knew it was not possible to get it delivered soon .I
I get emails from news@emaildebenhams…
I get emails from news@emaildebenhams com asking how my recent purchase was. The thing is, I haven't ordered anything from Debenhams in a long time. I don't know what item it is even referring to. I am leaving this review in the hopes the emails stop after. I never had any problems with Debenhams but I give 3 stars because of the annoying emails.
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