I really like this software. I know I see other reviews or forums online about there being better orderflow software... I could care less. The DeepCharts team has made orderflow an easy and accessible... See more
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Review summary
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What people talk about most
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Deepchart team has done a great job with an all in one Suite. No more paying for other software subscriptions and data for each one. One Subcription, one data thats all you need with Deepcharts. Also... See more
Company replied
Outstanding platform and even better support. I've been using Deepchart for my Nasdaq (NQ) orderflow trading, and the depth of the tools — footprint, volume profile, delta, and now the MBO-based... See more
Company replied
Hands down the best support staff of any platform I have ever used. On par with ToS’s pro desk before they went CS. Have never had to wait, VIP support connection is almost always under a minute unles... See more
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Company details
Written by the company
We provide serious traders the best tools to analyze orderflow, trade smoothly, track trading metrics, backtest deeply and enforce sustainable risk management. Footprint charts, Volume Profiles and Big Trades are only some of the very powerful analytical tools we provide. We collaborate with the best traders and researchers in the world to provide powerful proprietary studies such as IVB and DeepEffort and many others. Our softwares are used in institutional and proprietary trading floors all over the world and can seamlessly connect to all major futures exchanges, brokers and modern "prop-firms" through DxFeed, Rithmic and CQG. All our softwares and technologies are powered by Volumetrica Trading.
Contact info
4.6
Excellent
256 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 month
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absolutly game changing
May 11, 2026
Reply from deepcharts™
Hi Gustavo,
thank you for your feedback, we truly appreciate it.
Glad you’re finding it game changing and that it’s making a real difference in your workflow.
Thanks again for your support and trust.
The DeepCharts team
Anish has helped me today and was very…
Anish has helped me today and was very helpful. good costumer support. big W
May 11, 2026
Unprompted review
Reply from deepcharts™
Hi Daniel,
Thanks for sharing the feedback.
We’ll pass this on to Anish, he’ll appreciate it. Happy the support experience was solid and helped you out, we do our best to guarantee the most satisfying experience.
Thanks again for your support and trust.
The DeepCharts team
Everything i need in a platform
Everything i need in a platform.
Trading works perfectly smooth.
May 11, 2026
Reply from deepcharts™
Hi Alexander,
Appreciate the feedback.
Glad to hear everything is working smoothly for you and that the platform is covering what you need for trading. Stability and performance are exactly what we aim for, so this kind of comment is valuable.
Thanks again for your support and trust.
The DeepCharts team
amazing platform
great help for a beginners like me and with the bootcamp explaining everything
May 10, 2026
Reply from deepcharts™
Hi rolando,
thank you for your feedback, we really appreciate it.
We’re glad to hear that the platform and the bootcamp have been helpful for you as a beginner. Making complex concepts easier to understand and creating a smoother learning path is one of our main goals.
Thanks again for your support.
The DeepCharts team
Excellent
Ease of use, amazing support, tons of free knowledge in live events, great community
May 10, 2026
Reply from deepcharts™
Hi Jakub,
thank you for your feedback, we really appreciate it.
We’re glad to hear that you appreciate the ease of use, the support, the live educational events, and the community around the platform.
Thanks again for your support.
The DeepCharts team
Great new platform with relevant…
Great new platform with relevant innovations and the essentials you want to have. still young but promising.
May 10, 2026
Reply from deepcharts™
Hi Morgan,
thank you for your feedback and for sharing your perspective.
We appreciate your recognition of the platform’s direction and innovations. Continuous development and refinement remain a core focus for us as the platform evolves.
Thanks again for your support and trust.
The DeepCharts team
The deepchart platform
I have been with deep shots since January 2026
I like the platform very much
customer service is excellent
I have no problem in recommending this platform
May 10, 2026
Reply from deepcharts™
Hi Mr Barry,
thank you for your feedback and for being with DeepCharts since the early stages.
We’re glad to hear that you’re enjoying the platform and that your experience with customer support has been positive.
Thanks again for your recommendation and support.
The DeepCharts team
one of the best orderflow tool made for…
one of the best orderflow tool made for real orderflow trader.
May 9, 2026
Reply from deepcharts™
Hi Harmanjit ,
thank you for your feedback, we really appreciate it.
We’re glad to hear that you value the platform as a serious tool for order flow trading. Delivering professional-grade functionality for traders who truly focus on market structure and volume analysis is one of our main goals.
Thanks again for your support.
The DeepCharts team
STOP. READ. GET DEEPCHARTS
In every way DeepCharts is the best. Absolute BEAST of a platform designed by traders for traders. I mean, come on, this is Fabio Valentini's personal platform, shaped under his direction and battle testing. Support team is top notch and extremely professional, smart, and immediately responds, and will walk you through any technical issues or give guidance if you don't know what to do.
May 9, 2026
Reply from deepcharts™
Hi Bryan,
thank you for the incredible feedback, we truly appreciate it.
We’re glad to hear that both the platform and the support experience have met your expectations. Building tools designed around real trading workflows, while also providing fast and reliable assistance, is exactly what we strive for every day.
Thanks again for your trust and support.
The DeepCharts team
the platform easy to use…
the platform is extremely easy to use ... a bit lagging and kinda expensive otherwise it,s perfect
May 9, 2026
Reply from deepcharts™
Hi Noura,
thank you for your feedback and for sharing both the positives and the areas where you feel improvements can still be made.
We’re glad to hear that you find the platform easy to use and overall valuable. At the same time, we appreciate your comments regarding performance and pricing, as feedback like this helps us continue refining the experience.
Thanks again for your support and trust.
The DeepCharts team
Best orderflow platform
This app is easy to use and now looking like a windows 7 app like all of the other one and everything is easy to understand
May 8, 2026
Reply from deepcharts™
Hi Ron,
thank you for your feedback, we really appreciate it.
We’re glad to hear that you find the platform intuitive, modern, and easy to understand. Creating a professional trading environment with a clean and user-friendly experience is something we place a strong focus on.
Thanks again for your support.
The DeepCharts team
Wont recommend
if you use MAC you are not going to be able to download Deepcharts. Deepcharts has a huge glitch on WEB as TP does not work because you OCO does not exist and they wont correct as i reported multiple times , they aware of the glitch but would not do anything about it... They send me to deal with a company that located in Italy, Volumetrica. but when I contacted them they said they have nothing to do with international accounts.
May 7, 2026
Unprompted review
Reply from deepcharts™
Hi priceless,
we’re sorry to hear about your experience and understand your frustration.
Regarding macOS compatibility, the native desktop version currently has specific system requirements, which is why some users choose to operate through the web version instead.
Concerning the TP/OCO behavior you mentioned, issues related to order management are treated with high priority, especially in trading environments. If a specific scenario has been reproduced and documented, it is reviewed internally by the development team.
As for the communication with Volumetrica, there may have been confusion between regional entities and account management structures, which can differ depending on how the account was created or managed.
In any case, we appreciate detailed feedback because it helps improve both the platform and the support experience.
The DeepCharts team
Reply from deepcharts™
Hi Chris,
thank you for your feedback and support, we truly appreciate it.
We’re glad to hear that you hold the platform and the team in such high regard.
Thanks again for your trust.
The DeepCharts team
Reply from deepcharts™
Hi customer,
thank you for your feedback, we really appreciate it.
We’re glad to hear that you value the trader-focused approach behind the platform.
Thanks again for your support.
The DeepCharts team
Perfect gamechanger
May 8, 2026
Reply from deepcharts™
Hi František,
thank you for your feedback and support, we really appreciate it.
We’re glad to hear that the platform has had such a positive impact on your trading experience.
Thanks again for your trust.
The DeepCharts team
I like deepcharts a lot
I like deepcharts a lot.
The support, the coaches try to get the best out of you. They work on every problem you or the platform has.
Its for me 5 of 5 and like to be part of the community.
May 8, 2026
Unprompted review
Reply from deepcharts™
Hi dgregori,
thank you for your feedback, we truly appreciate it.
We’re glad to hear that you value the support, coaching, and the community around the platform. Helping traders improve and providing assistance whenever needed are very important to us.
Thanks again for your trust and for being part of the community.
The DeepCharts team
Perfect support team
Perfect support team. They answer almost immediatedly and they try to help you. Congrats!!
May 8, 2026
Unprompted review
Reply from deepcharts™
Hi Panagiotis,
thank you for your feedback, we really appreciate it.
We’re glad to hear that you had a positive experience with our support team and that you found the assistance fast and helpful.
Thanks again for your support.
The DeepCharts team
Reply from deepcharts™
Hi Abdul,
thank you for your feedback and support, we really appreciate it.
We’re glad to hear that you value both the platform and the people behind it.
Thanks again for your trust.
The DeepCharts team
Incredible Customer Service!!
I just started using Deepcharts. The amount of customization is incredible but also a bit daunting from the start. I got incredible assistance from customer service. The CS technician worked with me to create the exact template that I wanted. He asked great questions, created the chart and then showed me how to open it, close it and modify it. Incredible customer service. I've never seen anything like it in this industry. I'm incredibly satisfied and want you to know how much they'll help you! Just ask!!
May 6, 2026
Unprompted review
Reply from deepcharts™
Hi Customer,
thank you so much for taking the time to share your experience.
We’re really glad to hear that the support team was able to help you navigate the platform and build the exact setup you needed. DeepCharts offers a very high level of customization, so making the onboarding process smoother and more accessible is something we care deeply about.
It’s especially rewarding to hear that the assistance you received stood out compared to your previous experiences in the industry.
Thanks again for your trust and support.
The DeepCharts team
very good for the price
December 5, 2025
Unprompted review
Reply from deepcharts™
Hi Kyle,
thank you for your feedback, we appreciate it.
We’re glad to hear that you find the platform to be a good value for the price.
Thanks again for your support.
The DeepCharts team
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