DentalPlans.com Reviews 

15,364
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 964 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional staff for making enrollment and plan renewals a remarkably smooth and pleasant process. Many people also note that these savings plans significantly reduce overall dental expenses, making necessary oral care much more accessible and affordable for families. Some reviewers were not happy with finding that several listed dentists do not actually accept the plan or require extra effort to locate properly. Others also mentioned unexpected out-of-pocket charges or felt that certain pricing structures and billing terms were difficult to understand beforehand.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that representatives are friendly, patient, and... See more

Price

Customers had ambiguous experiences with price. Many reviewers highlight significant savings on costly... See more

Customer service

Clients share positive opinions on customer_service, noting that representatives are friendly, polite, and... See more

Service

Consumers find service to be ambiguous, experiencing both helpful support and frustrating network issues.... See more

Subscription

Customers consistently note ambiguous experiences with subscription processes. Many reviewers praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have had Aetna and Cigna dental savings plans through DentalPlans.com. One annual fee (in the $220 range) covered my wife and me for a year of discounts. If you are uninsured and have significant... See more

Rated 5 out of 5 stars

The representative I spoke with about renewing was easy to understand and explained the benefits of early renewal. She was most patient while I located the information I needed to update the renew... See more

Rated 5 out of 5 stars

I choose the Aenta dental plan that my dentist office recommended last year from this website and while its not insurance, it is a terrific discount plan that I am able to use every time I go to the... See more

Rated 5 out of 5 stars

my dentist appointment was as comfortable as much as it could be. The staff are very caring and supportive while caring for my teeth making it a pleasant experience, informing me every step of the... See more

Company replied


Company details

  1. #4 of 5 best companies in Dental Insurance Agency

About DentalPlans.com

Written by the company

Dental Plans Logo

Your smile is our top priority.

Dental care is essential but can be expensive. You need a plan to help you reduce the costs. And you have questions: what is the best dental savings plan? Is dental insurance worth it? I have a dental emergency, what should I do? Whatever you’re wondering about, we’re here to answer your questions. DentalPlans.com has helped over a million people find ways to save at the dentist since 1999. Our customer service team is the best in the business, and we make it simple to find the best dental savings option for your needs and budget.

Young couple smiling

25+ plans

We offer the largest selection of dental plans and will help you find the best plan for you.

140,000 dentists

The plans we offer are accepted by more than 70% of dental practices nationwide.

1 million smiles served

We’ve helped more than a million people find ways to save money on their dental care since 1999.

Best support in the business

Our team is passionate about helping you every step of the way. Caring is what we do best.

Money Back 30 Day Guarantee

About DentalPlans.com

Our mission is to make it easy for everyone to get the best dental care, at the best value. How do we do that? DentalPlans.com is the largest online marketplace for dental plans. We offer dental savings plans and dental insurance, all in one place. These are savings you can count on. We partner with the most trusted names in healthcare. Quality plans, from quality providers. The plans we offer reduce the cost of dental care – from braces, dental implants, root canals and crowns, cosmetic dental care such as whitening treatments, as well as regular checkups, cleanings and so much more. Our team’s personalized recommendations, along with our online tools, help you find the plan that fits your needs in minutes. So you can laugh on. Kiss on. Snack on. And all-the-good-things-that-come-with-a-healthy-mouth-on. All without worrying about a thing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(15,364)

974 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Getting a sizable discount

Getting a sizable discount on some involved dental work and saved money with this plan

July 10, 2026
DentalPlans.com logo

Reply from DentalPlans.com

Hi,

We are so pleased to hear that you were able to save money on your dental work with our plan. Thank you for sharing your positive experience!

All the best,
The DentalPlans.com Team

Rated 3 out of 5 stars

I did not like when I signed up I…

I did not like when I signed up I forgot to use my discount code.your company should have told me
Liked you were able to send me a paper card in the mail.

July 20, 2026
DentalPlans.com logo

Reply from DentalPlans.com

Hi,

We appreciate your feedback and understand your frustration about the discount code. We are always looking for ways to improve our process. We are glad you liked the paper card!

All the best,
The DentalPlans.com Team

Rated 5 out of 5 stars

Easy renewal!

July 19, 2026
DentalPlans.com logo

Reply from DentalPlans.com

Hi Gail,

Thank you for your review!

All the best,
The DentalPlans.com Team

Rated 5 out of 5 stars

Very professional

Very professional. It was very easy and quick to renew our plan. The agent was very helpful.

July 20, 2026
DentalPlans.com logo

Reply from DentalPlans.com

Hi Scott,

We're delighted to hear that renewing your plan was such a smooth and efficient process. It's wonderful to know our agent provided helpful and professional service. We appreciate you sharing your positive experience!

All the best,
The DentalPlans.com Team

Rated 5 out of 5 stars

it eas esier than i thought

it eas esier than i thought. Staff was curtios and litened to my needs

June 29, 2026
DentalPlans.com logo

Reply from DentalPlans.com

Hi,

We are so pleased to hear that your experience was easier than you anticipated and that our staff was courteous and attentive to your needs. Thank you for your kind words!

All the best,
The DentalPlans.com Team

Rated 4 out of 5 stars

Customer service was courteous and…

Customer service was courteous and friendly. I could do without the "game playing" with discounts. First they quote a price with a supposed "10% discount". If you don't sound overly excited, they say "Well, you know I could probably do even better... I think I can get you another 10% off". I mean, come on! Silly and condescending.

July 9, 2026
Rated 5 out of 5 stars

Heidi was kind

Heidi was kind, knowledgeable and answer all our questions. She was great!

July 17, 2026
DentalPlans.com logo

Reply from DentalPlans.com

Hi Laura,

Thank you for sharing your positive experience. We are delighted to hear that our team member was able to assist you so effectively and answer all your questions.

All the best,
The DentalPlans.com Team

Rated 5 out of 5 stars

People are pleasant

People are pleasant. Things explained very clearly. Easy. No pressure.

July 16, 2026
DentalPlans.com logo

Reply from DentalPlans.com

Hi,

We're so happy to hear that our team was pleasant and explained everything clearly, making your experience easy and stress-free. We appreciate your kind words!

All the best,
The DentalPlans.com Team

Rated 5 out of 5 stars

I contacted Customer Service in order…

I contacted Customer Service in order to correct an error when I renewed my coverage. The representative was terrific and immediately corrected the error updating my plan from a one year renewal to a two-year renewal. I have been extremely happy with coverage and the money it has saved me.

July 17, 2026
DentalPlans.com logo

Reply from DentalPlans.com

Hi Len,

We're so happy to hear about your positive experience with our customer service team! It's wonderful to know we could quickly resolve your renewal update and that our coverage continues to provide great value for you. We appreciate your kind words.

All the best,
The DentalPlans.com

Rated 5 out of 5 stars

Ongoing messaging and friendly…

Ongoing messaging and friendly reminders. Product is accepted by my dental providers.

July 9, 2026
DentalPlans.com logo

Reply from DentalPlans.com

Hi,

We're so happy to hear that our communication and product have met your expectations and are approved by your dental providers. Thank you for your positive feedback!

All the best,
The DentalPlans.com Team

Rated 5 out of 5 stars

Yes.good value for your dollar

Yes yes very good value

July 9, 2026
DentalPlans.com logo

Reply from DentalPlans.com

Hi John,

We are so glad to hear you found great value in our offerings! Thank you for your wonderful feedback.

All the best,
The DentalPlans.com Team

Rated 5 out of 5 stars

Since my husband needed a lot of dental…

Since my husband needed a lot of dental work, this has saved us a lot of money. I would recommend it for people who don’t have dental insurance.

July 16, 2026
DentalPlans.com logo

Reply from DentalPlans.com

Hi Lynn,

We're so glad to hear our service provided significant savings for your family's dental care needs. Thank you for recommending us to others without dental insurance!

All the best,
The DentalPlans.com Team

Rated 5 out of 5 stars

Got a good plan quickly

Got a good plan quickly. However, I went in that same day and couldn't use it because I failed to realize that it started the next day... I stayed anyway and only paid the extra $40 to pull a tooth. Could not wait till the following day, although they did offer to reschedule!!

July 7, 2026
DentalPlans.com logo

Reply from DentalPlans.com

Hi Marcia,

We appreciate you sharing your experience. We understand it was frustrating that your plan didn't activate immediately. We're glad we could still assist you with the tooth extraction and that our team offered to reschedule.

All the best,
The DentalPlans.com Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look