Dentmagic Reviews 1,092

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making every interaction pleasant. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience, often noting the excellent quality of repairs that leave cars looking brand new. However, some customers were not happy with the product, mentioning instances where work was not completed as expected or new damage appeared after the repair. A few other people also felt that communication regarding these issues was poor, with staff being unable to provide clear explanations.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the high standard of repairs and the... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers describe the staff as... See more

Quality

Customers had positive experiences with quality. Reviewers frequently praise the high standard of work,... See more

Product

People report ambiguous experiences with the product. Many customers are highly satisfied, praising the... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the excellent,... See more

Based on these reviews

Rated 5 out of 5 stars

I had a shallow dent on my front near side wheel arch. Dentmagic central quoted me £156 to paintless dent remove the issue. The dent has been completely removed and all the staff are helpful and inf... See more

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Rated 5 out of 5 stars

Very straight forward process from start to finish at the Cribbs Causeway branch. One dent removed and one body work repair with respray - excellent finish on both repairs - my car looks like new. C... See more

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Rated 5 out of 5 stars

Unbelievably good customer service. Very competitive quote. First class repair done. Free courtesy car. Been a long time since I’ve had such a faultless customer experience from start to finish. Great... See more

Rated 5 out of 5 stars

Everyone hates having to get a car repaired but Dentmagic make it as pleasurable as it can be. This is a third visit to thrir Cribbs site in little more than a year. Wheel renovation, small dent and n... See more

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Rated 5 out of 5 stars

Bought a second hand genuine volvo R design tailgate roof spoiler in Silver. I got a quote online supplying photo and details of requirements. I received a quote within a couple of days took it up a... See more

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Rated 5 out of 5 stars

Excellent communication start to finish. These guys really are magic! I had a complicated dent through the top and side of my rear wing after a heavy object fell onto it right through the swage l... See more

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Rated 5 out of 5 stars

This is the second time I have used Dentmagic at Cribbs and both times the experience has been excellant. On this occasion it was an insurance claim, which required the replacement of 2 doors. The c... See more

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Rated 5 out of 5 stars

Excellent service at the Cribbs branch. Within the estimated 5-day period. Company handled the insurance company on my behalf. The staff were courteous and reassuring. They provided a courtesy car whi... See more

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Rated 5 out of 5 stars

Brilliant service, booked into see Olly and Drew they estimated the ding/dent quickly. Drew completed the work in under an hour, very professional no mark and no dent anymore. I would highly recommend... See more

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Rated 5 out of 5 stars

AMAZING!!!!! Received several quotes from a number of dent repair agents, Dentmagic were the only company to offer a paintless removal at half the cost of all the other quotes. Work was completed bey... See more

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Rated 5 out of 5 stars

I would highly recommend using Dent Magic, I have had the best experience at a stressful time. They were extremely efficient and friendly, easy to book in and arrange a courtesy car. They communicated... See more

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Rated 5 out of 5 stars

Accidentally dented my passenger door on a gate post leaving a nasty dent on the crease. I contacted Dentmagic after reading the reviews on the same day as the accident happened (Sunday).First thing M... See more

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Rated 5 out of 5 stars

This is the second time I have used Dent Magic at Cribbs Causeway Bristol, the first time I used them was for a tester on a roof spoiler for a Volvo V70 estate. After a positive experience I booked m... See more

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Rated 5 out of 5 stars

Outstanding work .having to use this company twice in a short time . I looked for a shade difference on spraying or a slight ripple where dent was . Absolutely nothing ,was done to perfection . Can n... See more

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Rated 5 out of 5 stars

Had a quote for a PDR repair. Was given 2 written options and booked in a week later. Scott did an excellent job and obviously takes a pride in his work. Would definitely recommend. Staff helpfu... See more

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Rated 5 out of 5 stars

If I could give more stars I would. Fantastic service with excellent communication throughout. Listened to what I wanted and went above and be beyond to ensure my needs were met. 100% will use DentM... See more

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Rated 5 out of 5 stars

Fantastic service with a special thanks to Ellie and Olly. My car had a badly curbed alloy and a nasty scratch on the front wing which have now disappeared! Extremely happy with Dentmagic quality and... See more

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Rated 5 out of 5 stars

Excellent outstanding customer service My car looks brand new!! I’m so happy I went to dentmagic cribbscausway! Thanks to all of you that repaired my car!! 🚗 well done! 👍 Jacqui Sibley

Company replied

Rated 5 out of 5 stars

Very easy company to deal with. Excellent service attitude. Booked in for an initial assessment of damage and quote for dent removal on the front left wing. A few days later I brought it back for the... See more

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Rated 5 out of 5 stars

Service was excellent. Free curtesy car and repair was completed within 2 days. Repair to bumper was first class and you would not know there had been any damage when it was completed. Would certainly... See more

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Rated 5 out of 5 stars

Once again,thank you very much for the fantastic refurbishment on my two alloys. First class job and a great service and I would recommend Dentmagic to anybody looking to get theirs done.You will not... See more

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Rated 5 out of 5 stars

I have been using Dentmagic for many years, their work is exceptional. On this occasion we used their mobile services for a repair on our rear bumper (Renault Clio), Daryl did a fantastic job.

Rated 5 out of 5 stars

Did an excellent job - looks like new. Had repair and respray of front O/S wing, bumper and rear N/S wing. Quote was £1400 cheaper than the main dealer- it took them 1 1/2 days. Kept me informed. Offe... See more

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Rated 5 out of 5 stars

Has a dent on my car wing due to someone in a car park. Took it to the Cribbs Causeway branch, and quickly got an estimate and also booked in for the next day which was excellent. Everyone I came into... See more

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Rated 5 out of 5 stars

The quality of the repair to my car is astonishing. I wasn't hopeful after my accident, as the damage was awful. I made an appointment for a quote at Dentmagic (who've helped me in the past) and 24... See more

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Rated 5 out of 5 stars

I chose Dentmagic for the ease of getting an online quote and also that they provided a courtesy car - they didn’t disappoint and from start to finish the service was great. I chose to take my car in... See more

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Rated 5 out of 5 stars

Everything was made easy and everything was explained fantastically. I was concerned when the incident first happened and impact was made to my car however Dentmagic were great at simplifying everythi... See more

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Rated 5 out of 5 stars

Brilliant service. Booking was easy after receiving a competitive quote and the staff were helpful, efficient and friendly. They did a great paint job on my car. Fully recommend.

Rated 5 out of 5 stars

It took less than an hour to get a quote and book (on a Friday afternoon) and the staff also accommodate all my requests. Staff is responsive and friendly, and the repair took less than anticipated. H... See more

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Rated 5 out of 5 stars

Superb job done on our Audi at Dent magic cribbs causeway Bristol. Highly recommended to others to use their service. Staff very helpful & welcoming 👍

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Rated 5 out of 5 stars

I recently had my wing mirror repaired due to a wall jumping out! The only company I wanted to fix is was Dent Magic Bristol Brislington. They are so friendly and professional. I trust them wholeheart... See more

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Rated 5 out of 5 stars

I needed some damage to my door repaired and after various quotes I decided to go with Dentmagic. The repair done is exceptional and the service I received was excellent. Kept up to date and informed.... See more

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Rated 5 out of 5 stars

Simply great customer service. Communicated throughout, helpful, professional and above all the end product is second to none. I've used this company twice now and nothing changes, their high standar... See more

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Rated 5 out of 5 stars

Another amazing job completed by Dent Magic. My husbands alloys needed attention and "Dent Magic" worked their Magic, as always. All staff friendly and professional, would never go anywhere else.

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Rated 5 out of 5 stars

Thank you to the team at Dentmagic, Whitby Road Branch. I arrived for a quote and everything was handled professionally with great advice on a respray that was poorly carried out by a previous bodysho... See more

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Rated 1 out of 5 stars

Very Unhappy. Took my car in for some repair work. I got it back with damage that wasn't there when I took it in. When I asked about this, the operative was unable to give a definite answer as to ho... See more

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Rated 5 out of 5 stars

Extremely pleased with the repair that was completed by Dentmagic, the car looks as good as new. The service from the quote to collecting the car after the repair was great. Would definitely r... See more

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Rated 5 out of 5 stars

Dentmagic did a great job as usual. Good service and decent prices. Ideal for a serial kerb rasher like myself. Would definitely recommend.

Company replied

Rated 5 out of 5 stars

Friendly, efficient, good community and excellent customer service. Good coffee if you have to wait - biscuits too. And the repair was superb, like they had really performed magic!

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Rated 5 out of 5 stars

The quality of the work was perfect, absolutely spot on. But what really made this such a great experience was the customer service. Mark was so incredibly helpful and friendly, managing to accomm... See more

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Rated 1 out of 5 stars

Awful experience. NEW SCRATCHES! WORK NOT COMPLETED! Firstly you are asked to take photos of the scratches you want work done to, DON’T DO THIS TAKE IT IN! We were assured it would it take the day to... See more

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Rated 5 out of 5 stars

I went to Dentmagic after my car got hit by someone. They were amazing. I did the online quote form, then once i had my quote I went down to confirm and book. When I went down everyone was so lovely,... See more

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Rated 5 out of 5 stars

Went to DentMagic Cribs yesterday and they did a great job on my Mazda 2 Sport. They pulled all the dents out of the roof with PDR. As someone in the detailing industry I was sceptical of PDR... See more

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Rated 5 out of 5 stars

I am very happy with the whole process, from booking the car in, to collecting my car after the repair. 3rd party insurance company paying the bill so no cost to me. I was provided with a loan car d... See more

Rated 5 out of 5 stars

Good price for paintless dent removal and Cribbs Causeway Bristol able to fit in for repair the next day. Good job done by helpful and cheerful staff.

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Rated 5 out of 5 stars

From start to finish the entire procedure was seamless. My car was ready sooner than expected. Expert work and fully valeted. Cheaper than the company initially recommended by my insurance company.

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Rated 5 out of 5 stars

Took my car along to see if they could help with door not closing properly. Very helpful, friendly chap took it and repaired the fault quickly. I would have no hesitation using this business again if... See more

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Rated 5 out of 5 stars

Repair finished ahead of time, to a great standard. The office staff were very helpful, polite and kept us informed throughout the process. Great job!!

Company replied

Rated 5 out of 5 stars

This is my third or fouth visit to Dentmagic at Cribbs. Although I always joke that I hope not to see Rich again, there at work at least, bumps and scrapes happen. The work carried out is fantastic. T... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience with Dentmagic from start to finish. The person who carried out the dent repair was absolutely brilliant. He even called me to see if I wanted to bring the car in ea... See more

Company replied

Rated 5 out of 5 stars

Had the mobile service - absolutely brilliant- done a fantastic repair job on my car can’t see any evidence of the damage Highly recommend them

Company replied


Company details

  1. Auto Repair Shop

Information provided by various external sources

Car Body Repairs & Paintless Dent Removal


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

DentMagic at Whitby Road Bristol did an…

DentMagic at Whitby Road Bristol did an excellent job for me this week. The communication was prompt and effective, their flexibility was appreciated and the job was well done. I recommend them.

February 25, 2026
Unprompted review
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Reply from Dentmagic

Hi Sue, thanks for the lovely 5 star review; great to hear you'd recommend us for our flexibility and effectiveness!

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Rated 5 out of 5 stars

Excellent communication start to…

Excellent communication start to finish.
These guys really are magic!
I had a complicated dent through the top and side of my rear wing after a heavy object fell onto it right through the swage line.
The dent came out beautifully and they managed to keep the line pin sharp as if it had never happened.
The quote I had from the body shop to repair this was double.
A fantastic service that I highly recommend.

February 25, 2026
Unprompted review
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Reply from Dentmagic

Hi Mr Greenwood, thanks for the 5 star review!

Rated 5 out of 5 stars

Always professional and get the job…

Always professional and get the job done to a high standard. Will definitely use again and always recommend them to all

February 24, 2026
Unprompted review
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Reply from Dentmagic

Hi David, thanks for the return business and the 5 star review!

Rated 5 out of 5 stars

Dealt with efficiently

Dealt with efficiently, work carried out in the timescale quoted and to my satisfaction

February 19, 2026
Unprompted review
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Reply from Dentmagic

Hi Nigel, thanks for the 5 star review; great to hear we completed the work to your satisfaction!

Rated 5 out of 5 stars

Excellent PDR work.

High standard of repair and friendly, efficient service.

February 20, 2026
Unprompted review
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Reply from Dentmagic

Hi Trev, thanks for the 5 star review for our friendly and efficient Paintless Dent Removal service!

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Rated 5 out of 5 stars

Great service

Great service, they done Magic with my car,recommend it to everyone. Very happy with the result.Thank you team!

February 18, 2026
Unprompted review
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Reply from Dentmagic

Hi Margarita, thanks for the 5 star review, great to hear you are so happy with the result!

Rated 5 out of 5 stars

Excellent outstanding customer service

Excellent outstanding customer service
My car looks brand new!! I’m so happy I went to dentmagic cribbscausway! Thanks to all of you that repaired my car!! 🚗 well done! 👍 Jacqui Sibley

February 18, 2026
Unprompted review
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Reply from Dentmagic

Hi Jacqui, thanks for the lovely 5 star review, great to hear your car looks brand new now!

Rated 5 out of 5 stars

Very efficient company.

I am very happy with the whole process, from booking the car in, to collecting my car after the repair. 3rd party insurance company paying the bill so no cost to me. I was provided with a loan car during the repair, which was good. I have used this firm before, and would certainly use again.

January 26, 2026
Unprompted review
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Rated 5 out of 5 stars

Great company

Dentmagic did a great job as usual. Good service and decent prices. Ideal for a serial kerb rasher like myself. Would definitely recommend.

February 16, 2026
Unprompted review
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Reply from Dentmagic

Hi Lee, thanks for the 5 star review and the recommendation!

Rated 5 out of 5 stars

Very professional and great…

Very professional and great communication. To booking the car in, to picking it up. The work carried out was to a high standard and very satisfied with overall result.

February 9, 2026
Unprompted review
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Reply from Dentmagic

Hi Kenneth, thanks for the lovely 5 star review; great to see we achieved such high standards!

Rated 5 out of 5 stars

Excellent job

Excellent job, professionally done by Andy

February 10, 2026
Unprompted review
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Reply from Dentmagic

Hi Eliza, thanks for the 5 star review!

Rated 5 out of 5 stars

Dent Magic Cribs Causeway car prep and paint experience.

This is the second time I have used Dent Magic at Cribbs Causeway Bristol, the first time I used them was for a tester on a roof spoiler for a Volvo V70 estate. After a positive experience I booked my car in again for a rear bumper and lower tailgate prep and paint job after sustaining some rear damage. I was offered the use of a free curtesy car, (You just pay an excess) which made the process much easier. Excellent paint match, quality and I am really happy with the results. They also provide a more personal touch than a lot of other body shops. I wish I got the name of the young lady who sorted the curtesy car out and booked me in as she was so polite, friendly and helpful. I sent in my requirement details and a few photos and within a day they send you a detailed quote.
Overall highly recommend this company.

February 6, 2026
Unprompted review
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Reply from Dentmagic

Hi, thanks for the lovely 5 star review; great to read that we're hitting the mark on service as well as quality repairs!

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Rated 5 out of 5 stars

Wheel refurb

Once again,thank you very much for the fantastic refurbishment on my two alloys. First class job and a great service and I would recommend Dentmagic to anybody looking to get theirs done.You will not be disappointed. Thanks.

February 6, 2026
Unprompted review
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Reply from Dentmagic

Hi thanks the 5 star review, for the return custom, and the glowing recommendation!

Rated 5 out of 5 stars

Fixed my rim.

Went in for a rim. 1.5 hrs later it was touched up n polished clean. Left feeling well taken care of. Top blokes.

February 2, 2026
Unprompted review
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Reply from Dentmagic

Hi Danner, thanks for the 5 star review, great to read you felt so well taken care off!

Rated 5 out of 5 stars

Superb experience from start to finish

We had great communication throughout the process, submitting the work for an estimate was very easy, adding additional work to the job was simple, arranging for the work to be carried out at our home was straightforward and the communication from the technician was great when arranging a time that suited us and on the day.
Great results afterwards,

January 28, 2026
Unprompted review
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Reply from Dentmagic

Hi Rich, thanks for the 5 star review; great to hear the process and experience was so simple and easy from start to finish!

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Rated 5 out of 5 stars

Excellent

I recently had my wing mirror repaired due to a wall jumping out! The only company I wanted to fix is was Dent Magic Bristol Brislington. They are so friendly and professional. I trust them wholeheartedly and they have done a brilliant job.and now you’d never know as the scratches etc are gone!!

January 28, 2026
Unprompted review
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Reply from Dentmagic

Hi, thanks for the lovely 5 star review, great to hear we've earned your wholehearted trust!

Rated 5 out of 5 stars

Perfect fix

Richard and his team did a fantastic job with my car. Dent and scratch completely gone, just like new. Kept me updated with the progress and checked in with me a few days after to make sure I was happy. Overall great service.

January 15, 2026
Unprompted review

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