Dentmagic Reviews 1,092

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making every interaction pleasant. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience, often noting the excellent quality of repairs that leave cars looking brand new. However, some customers were not happy with the product, mentioning instances where work was not completed as expected or new damage appeared after the repair. A few other people also felt that communication regarding these issues was poor, with staff being unable to provide clear explanations.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the high standard of repairs and the... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers describe the staff as... See more

Quality

Customers had positive experiences with quality. Reviewers frequently praise the high standard of work,... See more

Product

People report ambiguous experiences with the product. Many customers are highly satisfied, praising the... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the excellent,... See more

Based on these reviews

Rated 5 out of 5 stars

I had a shallow dent on my front near side wheel arch. Dentmagic central quoted me £156 to paintless dent remove the issue. The dent has been completely removed and all the staff are helpful and inf... See more

Company replied

Rated 5 out of 5 stars

Very straight forward process from start to finish at the Cribbs Causeway branch. One dent removed and one body work repair with respray - excellent finish on both repairs - my car looks like new. C... See more

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Rated 5 out of 5 stars

Unbelievably good customer service. Very competitive quote. First class repair done. Free courtesy car. Been a long time since I’ve had such a faultless customer experience from start to finish. Great... See more

Rated 5 out of 5 stars

Everyone hates having to get a car repaired but Dentmagic make it as pleasurable as it can be. This is a third visit to thrir Cribbs site in little more than a year. Wheel renovation, small dent and n... See more

Company replied

Rated 5 out of 5 stars

Bought a second hand genuine volvo R design tailgate roof spoiler in Silver. I got a quote online supplying photo and details of requirements. I received a quote within a couple of days took it up a... See more

Company replied

Rated 5 out of 5 stars

Excellent communication start to finish. These guys really are magic! I had a complicated dent through the top and side of my rear wing after a heavy object fell onto it right through the swage l... See more

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Rated 5 out of 5 stars

This is the second time I have used Dentmagic at Cribbs and both times the experience has been excellant. On this occasion it was an insurance claim, which required the replacement of 2 doors. The c... See more

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Rated 5 out of 5 stars

Excellent service at the Cribbs branch. Within the estimated 5-day period. Company handled the insurance company on my behalf. The staff were courteous and reassuring. They provided a courtesy car whi... See more

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Rated 5 out of 5 stars

Brilliant service, booked into see Olly and Drew they estimated the ding/dent quickly. Drew completed the work in under an hour, very professional no mark and no dent anymore. I would highly recommend... See more

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Rated 5 out of 5 stars

AMAZING!!!!! Received several quotes from a number of dent repair agents, Dentmagic were the only company to offer a paintless removal at half the cost of all the other quotes. Work was completed bey... See more

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Rated 5 out of 5 stars

I would highly recommend using Dent Magic, I have had the best experience at a stressful time. They were extremely efficient and friendly, easy to book in and arrange a courtesy car. They communicated... See more

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Rated 5 out of 5 stars

Accidentally dented my passenger door on a gate post leaving a nasty dent on the crease. I contacted Dentmagic after reading the reviews on the same day as the accident happened (Sunday).First thing M... See more

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Rated 5 out of 5 stars

This is the second time I have used Dent Magic at Cribbs Causeway Bristol, the first time I used them was for a tester on a roof spoiler for a Volvo V70 estate. After a positive experience I booked m... See more

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Rated 5 out of 5 stars

Outstanding work .having to use this company twice in a short time . I looked for a shade difference on spraying or a slight ripple where dent was . Absolutely nothing ,was done to perfection . Can n... See more

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Rated 5 out of 5 stars

Had a quote for a PDR repair. Was given 2 written options and booked in a week later. Scott did an excellent job and obviously takes a pride in his work. Would definitely recommend. Staff helpfu... See more

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Rated 5 out of 5 stars

If I could give more stars I would. Fantastic service with excellent communication throughout. Listened to what I wanted and went above and be beyond to ensure my needs were met. 100% will use DentM... See more

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Rated 5 out of 5 stars

Fantastic service with a special thanks to Ellie and Olly. My car had a badly curbed alloy and a nasty scratch on the front wing which have now disappeared! Extremely happy with Dentmagic quality and... See more

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Rated 5 out of 5 stars

Excellent outstanding customer service My car looks brand new!! I’m so happy I went to dentmagic cribbscausway! Thanks to all of you that repaired my car!! 🚗 well done! 👍 Jacqui Sibley

Company replied

Rated 5 out of 5 stars

Very easy company to deal with. Excellent service attitude. Booked in for an initial assessment of damage and quote for dent removal on the front left wing. A few days later I brought it back for the... See more

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Rated 5 out of 5 stars

Service was excellent. Free curtesy car and repair was completed within 2 days. Repair to bumper was first class and you would not know there had been any damage when it was completed. Would certainly... See more

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Rated 5 out of 5 stars

Once again,thank you very much for the fantastic refurbishment on my two alloys. First class job and a great service and I would recommend Dentmagic to anybody looking to get theirs done.You will not... See more

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Rated 5 out of 5 stars

I have been using Dentmagic for many years, their work is exceptional. On this occasion we used their mobile services for a repair on our rear bumper (Renault Clio), Daryl did a fantastic job.

Rated 5 out of 5 stars

Did an excellent job - looks like new. Had repair and respray of front O/S wing, bumper and rear N/S wing. Quote was £1400 cheaper than the main dealer- it took them 1 1/2 days. Kept me informed. Offe... See more

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Rated 5 out of 5 stars

Has a dent on my car wing due to someone in a car park. Took it to the Cribbs Causeway branch, and quickly got an estimate and also booked in for the next day which was excellent. Everyone I came into... See more

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Rated 5 out of 5 stars

The quality of the repair to my car is astonishing. I wasn't hopeful after my accident, as the damage was awful. I made an appointment for a quote at Dentmagic (who've helped me in the past) and 24... See more

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Rated 5 out of 5 stars

I chose Dentmagic for the ease of getting an online quote and also that they provided a courtesy car - they didn’t disappoint and from start to finish the service was great. I chose to take my car in... See more

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Rated 5 out of 5 stars

Everything was made easy and everything was explained fantastically. I was concerned when the incident first happened and impact was made to my car however Dentmagic were great at simplifying everythi... See more

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Rated 5 out of 5 stars

Brilliant service. Booking was easy after receiving a competitive quote and the staff were helpful, efficient and friendly. They did a great paint job on my car. Fully recommend.

Rated 5 out of 5 stars

It took less than an hour to get a quote and book (on a Friday afternoon) and the staff also accommodate all my requests. Staff is responsive and friendly, and the repair took less than anticipated. H... See more

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Rated 5 out of 5 stars

Superb job done on our Audi at Dent magic cribbs causeway Bristol. Highly recommended to others to use their service. Staff very helpful & welcoming 👍

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Rated 5 out of 5 stars

I recently had my wing mirror repaired due to a wall jumping out! The only company I wanted to fix is was Dent Magic Bristol Brislington. They are so friendly and professional. I trust them wholeheart... See more

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Rated 5 out of 5 stars

I needed some damage to my door repaired and after various quotes I decided to go with Dentmagic. The repair done is exceptional and the service I received was excellent. Kept up to date and informed.... See more

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Rated 5 out of 5 stars

Simply great customer service. Communicated throughout, helpful, professional and above all the end product is second to none. I've used this company twice now and nothing changes, their high standar... See more

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Rated 5 out of 5 stars

Another amazing job completed by Dent Magic. My husbands alloys needed attention and "Dent Magic" worked their Magic, as always. All staff friendly and professional, would never go anywhere else.

Company replied

Rated 5 out of 5 stars

Thank you to the team at Dentmagic, Whitby Road Branch. I arrived for a quote and everything was handled professionally with great advice on a respray that was poorly carried out by a previous bodysho... See more

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Rated 1 out of 5 stars

Very Unhappy. Took my car in for some repair work. I got it back with damage that wasn't there when I took it in. When I asked about this, the operative was unable to give a definite answer as to ho... See more

Company replied

Rated 5 out of 5 stars

Extremely pleased with the repair that was completed by Dentmagic, the car looks as good as new. The service from the quote to collecting the car after the repair was great. Would definitely r... See more

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Rated 5 out of 5 stars

Dentmagic did a great job as usual. Good service and decent prices. Ideal for a serial kerb rasher like myself. Would definitely recommend.

Company replied

Rated 5 out of 5 stars

Friendly, efficient, good community and excellent customer service. Good coffee if you have to wait - biscuits too. And the repair was superb, like they had really performed magic!

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Rated 5 out of 5 stars

The quality of the work was perfect, absolutely spot on. But what really made this such a great experience was the customer service. Mark was so incredibly helpful and friendly, managing to accomm... See more

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Rated 1 out of 5 stars

Awful experience. NEW SCRATCHES! WORK NOT COMPLETED! Firstly you are asked to take photos of the scratches you want work done to, DON’T DO THIS TAKE IT IN! We were assured it would it take the day to... See more

Company replied

Rated 5 out of 5 stars

I went to Dentmagic after my car got hit by someone. They were amazing. I did the online quote form, then once i had my quote I went down to confirm and book. When I went down everyone was so lovely,... See more

Company replied

Rated 5 out of 5 stars

Went to DentMagic Cribs yesterday and they did a great job on my Mazda 2 Sport. They pulled all the dents out of the roof with PDR. As someone in the detailing industry I was sceptical of PDR... See more

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Rated 5 out of 5 stars

I am very happy with the whole process, from booking the car in, to collecting my car after the repair. 3rd party insurance company paying the bill so no cost to me. I was provided with a loan car d... See more

Rated 5 out of 5 stars

Good price for paintless dent removal and Cribbs Causeway Bristol able to fit in for repair the next day. Good job done by helpful and cheerful staff.

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Rated 5 out of 5 stars

From start to finish the entire procedure was seamless. My car was ready sooner than expected. Expert work and fully valeted. Cheaper than the company initially recommended by my insurance company.

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Rated 5 out of 5 stars

Took my car along to see if they could help with door not closing properly. Very helpful, friendly chap took it and repaired the fault quickly. I would have no hesitation using this business again if... See more

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Rated 5 out of 5 stars

Repair finished ahead of time, to a great standard. The office staff were very helpful, polite and kept us informed throughout the process. Great job!!

Company replied

Rated 5 out of 5 stars

This is my third or fouth visit to Dentmagic at Cribbs. Although I always joke that I hope not to see Rich again, there at work at least, bumps and scrapes happen. The work carried out is fantastic. T... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience with Dentmagic from start to finish. The person who carried out the dent repair was absolutely brilliant. He even called me to see if I wanted to bring the car in ea... See more

Company replied

Rated 5 out of 5 stars

Had the mobile service - absolutely brilliant- done a fantastic repair job on my car can’t see any evidence of the damage Highly recommend them

Company replied


Company details

  1. Auto Repair Shop

Information provided by various external sources

Car Body Repairs & Paintless Dent Removal


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Brilliant service

Brilliant service. Booking was easy after receiving a competitive quote and the staff were helpful, efficient and friendly. They did a great paint job on my car. Fully recommend.

January 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Highly recommended

This is the second time I have used Dentmagic at Cribbs and both times the experience has been excellant. On this occasion it was an insurance claim, which required the replacement of 2 doors. The car was returned as good as new. Dentmagic handled the whole process with the insurer and when it came to pay the insurance excess they waived £250 of the amount due. The staff are friendly, knowledgeable and helpful. I would highly recommend them.

January 23, 2026
Unprompted review
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Reply from Dentmagic

Hi Jeffrey, thanks for the 5 star review, and for such a glowing recommendation!

Rated 5 out of 5 stars

AMAZING!!!!!

AMAZING!!!!!
Received several quotes from a number of dent repair agents, Dentmagic were the only company to offer a paintless removal at half the cost of all the other quotes. Work was completed beyond expectations, and in half the time. Repair looks good as new!!!!!

January 22, 2026
Unprompted review
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Reply from Dentmagic

Hi Mark, thanks for the 5 star review, great to hear we did such an amazing job for you!

Rated 5 out of 5 stars

Fantastic service with a special thanks…

Fantastic service with a special thanks to Ellie and Olly. My car had a badly curbed alloy and a nasty scratch on the front wing which have now disappeared! Extremely happy with Dentmagic quality and service and would highly recommend.

January 21, 2026
Unprompted review
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Reply from Dentmagic

Hi Gary, thanks for the 5 star review, great to hear you are so happy with our work and service!

Rated 5 out of 5 stars

Brilliant service

Brilliant service, booked into see Olly and Drew they estimated the ding/dent quickly. Drew completed the work in under an hour, very professional no mark and no dent anymore. I would highly recommend Dentmagic @Makro Cribbs Causewat

January 19, 2026
Unprompted review
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Reply from Dentmagic

Hi John, thanks for the 5 star review, and for your recommendation of Dentmagic!

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Rated 5 out of 5 stars

So upset some 1 hit my truck with a…

So upset some 1 hit my truck with a shopping tolley leaving a dent and crease on the wing I found dentmagic through a Google search sent of a few pics of the damage spoke with Mark he confirmed they could work their magic on the dent made an appointment 2 suit my schedule arrive just before appointment time John checked the dent my husband and I had a free very nice coffee in the comfy waiting area and within less than and hour the dent was gone very happy to have used them for the first time would highly recommend ...its just magic what they do

January 14, 2026
Unprompted review
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Reply from Dentmagic

Hi Julie, thanks for the glowing 5 star review; great to hear the team made you so welcome and got you back on the road so quickly!

Rated 5 out of 5 stars

I chose Dentmagic for the ease of…

I chose Dentmagic for the ease of getting an online quote and also that they provided a courtesy car - they didn’t disappoint and from start to finish the service was great. I chose to take my car in for an in person check of the car to confirm the quote, this only took about 10 mins. Once my appointment was booked they kept me informed via email through the whole process. On my appointment day, dropping my car off and obtaining the courtesy car was quick easy and stress free. I was dealt with by friendly, helpful and professional staff at every visit and over the phone. Collecting my car was just as easy and straight forward as dropping off and the work completed was very good. I would highly recommend if you want a friendly and stress free experience with good quality repairs.

January 9, 2026
Unprompted review
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Reply from Dentmagic

Hi Nicola, thanks for the 5 star review, brilliant to hear that we achieved the high standards we aim for!

Rated 5 out of 5 stars

Just like magic!

Friendly, efficient, good community and excellent customer service. Good coffee if you have to wait - biscuits too. And the repair was superb, like they had really performed magic!

January 9, 2026
Unprompted review
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Reply from Dentmagic

Hi Hilary thanks for the 5 star review, was lovely having you here, and glad we got everything sorted for you!

Rated 5 out of 5 stars

Very quick and efficient from quote…

Very quick and efficient from quote through to drop off, actual repair and pickup as well as competitive quote and job well done

January 8, 2026
Unprompted review
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Reply from Dentmagic

Hi David, thanks for the 5 star review, glad we could meet and even beat your expectations!

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Rated 5 out of 5 stars

Sent in my images for a quote

Sent in my images for a quote. Was sent quote within 30 mins. Called them and booked in for following day at 11:30. Turned up at 11:30 and was told will take an hour. Quick walk round cribs and back and all done. Dent is gone and workmanship top quality.

January 8, 2026
Unprompted review
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Reply from Dentmagic

Hi Matthew, thanks for the 5 star review - great to hear we got you up and running so quickly!

Rated 5 out of 5 stars

Great job - Very happyRepair finished ahead of time

Repair finished ahead of time, to a great standard. The office staff were very helpful, polite and kept us informed throughout the process. Great job!!

January 5, 2026
Unprompted review
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Reply from Dentmagic

Hi Jo
Thanks for the 5 star review, really appreciate the lovely comments!

Rated 5 out of 5 stars

Volvo R Design Roof Spoiler prep and paint

Bought a second hand genuine volvo R design tailgate roof spoiler in Silver. I got a quote online supplying photo and details of requirements. I received a quote within a couple of days took it up and wow what a quality job and the price was as per the quote. Very happy with the results. Spot on service and will be submitting another for a bumper repaint.

December 23, 2025
Unprompted review
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Reply from Dentmagic

Hi Andrew, thanks for the great 5 star review, happy to hear we did such a quality job for you!

Rated 5 out of 5 stars

Another amazing job completed by Dent…

Another amazing job completed by Dent Magic. My husbands alloys needed attention and "Dent Magic" worked their Magic, as always. All staff friendly and professional, would never go anywhere else.

December 22, 2025
Unprompted review
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Reply from Dentmagic

Hi Emma, thanks for the lovely 5 star review, that's brilliant to hear!

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Rated 5 out of 5 stars

Fantastic experience

I had a fantastic experience with Dentmagic from start to finish. The person who carried out the dent repair was absolutely brilliant. He even called me to see if I wanted to bring the car in earlier due to a cancellation, which was really convenient for me.

When I arrived, I was warmly welcomed and everything was explained clearly – exactly what he was going to do and how the repair would be carried out. He also offered for me to look at the parts, which I really appreciated as it made me feel confident and reassured. The repair itself was very quick and the results were excellent.

He also took the time to explain an online quote I’d received, as I’d been quoted for both the bumper and wing even though the damage was only on the bumper. While he was repairing the damage, he arranged for another staff member to provide a revised quote for just the bumper. That staff member was equally helpful and took the time to answer further queries I had.

Based on the great service I received from everyone, I’ve now booked in to have the other damage repaired as well. Highly recommend Dentmagic for their efficiency and friendly customer service.

December 23, 2025
Unprompted review
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Reply from Dentmagic

Hi Michelle, thanks for such a glowing 5 star review, it's brilliant to hear how great you found our service!

Rated 5 out of 5 stars

Dentmagic have worked on many of our…

Dentmagic have worked on many of our vehicles over the years, always a great job, delivered on time and very good comms. Highly recommend

December 18, 2025
Unprompted review
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Reply from Dentmagic

Hi John, thanks for the 5 star review - glad to hear we are keeping to our high standards!

Rated 5 out of 5 stars

Great, great job again.

Everyone hates having to get a car repaired but Dentmagic make it as pleasurable as it can be. This is a third visit to thrir Cribbs site in little more than a year. Wheel renovation, small dent and now two panels to paint afeter bizarre scrathes apppeared. Each time, this time, a perfect result. What I especially love is the care, friendliness of Rich and the girls, and being reminded, updated etc. Well done all.

December 17, 2025
Unprompted review
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Reply from Dentmagic

Hi Adrian, thanks for the lovely review and 5 stars - great to hear we're keeping to such high standards each time!

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Rated 5 out of 5 stars

Dentmagic did a really good repair on…

Dentmagic did a really good repair on my car. You can't tell where the damage was it's so neat.

December 10, 2025
Unprompted review
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Reply from Dentmagic

Hi, thanks for the 5 star review, great to know we left the car good as new!

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