DerbyBox.com Reviews 

292
•
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Paid $400 to park at Kentucky derby. According to map on their website, it was across the street. NOT, ended up in someone's back yard. The house nextdoor was only charging $20!! What a sham!!.... See more

Rated 5 out of 5 stars

Great experience! Upfront TOTAL pricing was excellent. I abandoned other sites bc of the number of steps they made you go through b4 seeing all fees associated. Tickets and seats just as promised! Do... See more

Rated 1 out of 5 stars

Terrible experience. They will avoid any and all request you may have for them. Do not book through them unless you want your plans to not work out as planned. I asked for my seats to be closest to t... See more

Company replied

Rated 5 out of 5 stars

Called before purchasing. Gentleman was very knowledgeable and helpful. Talked me into purchasing less expensive tickets than I had planned for. Only wish I would have know our seats were beside a... See more

Company details

  1. Travel Agency

Information provided by various external sources

Kentucky Derby Tickets - DerbyBox.com a Louisville Based Kentucky Derby Ticket & Travel Specialist. Full-time with 25 years experience providing Kentucky Derby Travel Packages & Premier Seating to the Kentucky Derby, Kentucky Oaks and all Horse Racing e...


Contact info

2.9

Average

TrustScore 3 out of 5

292 reviews

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2.9

All reviews

(292)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Called before purchasing

Called before purchasing. Gentleman was very knowledgeable and helpful. Talked me into purchasing less expensive tickets than I had planned for. Only wish I would have know our seats were beside a volume w/ large pipes coming from the 3rd floor. Obstructed view to the finish line. Other than that, great experience. would use again.

May 16, 2019
Unprompted review
Rated 4 out of 5 stars

The Kentucky Derby Was Incredible!

We had so much fun at the Kentucky Derby. Our seats were great and we really enjoyed our time. It was nice to have DerbyBox.com handle tickets and I felt confident we got a very fair price. The tickets arrived in plenty of time very nicely packaged! We will use DerbyBox.com in the future and look forward to more experiences like this one.

May 15, 2019
Unprompted review
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Rated 5 out of 5 stars

Friendly and helpful

Friendly, local, helpful! First time using these guys, won't be the last! Great website, very informative when I called to ask questions, telling my friends about them.

May 15, 2019
Unprompted review
Rated 5 out of 5 stars

Very happy!

The seats were just where I wanted. Service was very quick, and I got real tickets (no e-tickets). I would use these folks again in the future.

May 14, 2019
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service. We got the tickets on time as promised. I would highly recommend this service.

May 14, 2019
Unprompted review
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Rated 5 out of 5 stars

I ordered my Kentucky Oaks ticket at…

I ordered my Kentucky Oaks ticket at last minute, got a great seat and picked up my ticket at the office the day before the race. I highly recommend DerbyBox.com for tickets. It's easy to order the ticket online, and pick up in the office if not enough time to get your tickets in the mail. I was given a parking lot pass when I picked up my ticket, which was a huge plus! Also, I received an email in advance of the office hours (closed on Derby Day), which was super helpful with planning.

May 13, 2019
Unprompted review
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Rated 2 out of 5 stars

We got our tickets from the Derby Box…

We got our tickets from the Derby Box in a timely manner, when we booked the tickets over the phone, we paid $275.00 each for our seats, and were told that if we chose clubhouse seats we would be undercover, of course when we arrived on the Friday, for the Kentucky Oaks we were not undercover, very disappointing we had traveled from outer state to attend this event,Derby Box you need to tell the truth when you are selling tickets, would not book with Derby Box again.

May 11, 2019
Unprompted review

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