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Design911 Reviews 20,142

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,272 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and knowledgeable staff who assist with orders and ensure correct parts are selected. Many appreciate the quality of the products, with items often described as original, top-quality, and fitting accurately. The delivery service is frequently mentioned as fast and efficient, with many customers receiving their orders quickly, sometimes even next day, and being kept informed throughout the process. However, some customers also noted issues with incorrect parts being sent, such as a wrong bumper or a mislabeled item, and some experienced significant delays in receiving their orders, sometimes due to items not being in stock as initially indicated. A few other people also felt that product quality was poor, with parts failing immediately or not meeting expectations, and some were unhappy about unexpected additional charges for delivery upon arrival.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

People report positive experiences with product quality and availability, often finding parts that are... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent, prompt,... See more

Order

Customers generally report positive experiences with the ordering process, often highlighting the ease of use... See more

Quality

Customers consistently note positive experiences with quality, often praising the very good and top-quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love that design911 shows comprehensive diagrams of just about every part and where it goes in the parts diagram, including part numbers and competitive pricing. If design911s claim t... See more

Company replied

Rated 5 out of 5 stars

Graham Kenward was extremely helpful in identifying the part I required. It was not about the sale but ensuring the correct part was selected. the delivery process was amazing, DHL kept me updated t... See more

Company replied

Rated 5 out of 5 stars

If your Porsche has an emergency call Design 911. It's great that companies like this exist, helping to keep classic Porsche cars hearts beating, I would recommend if you are looking for parts for you... See more

Company replied

Rated 5 out of 5 stars

Design 911 have a massive stock and great stock options. I like the website and the ability to order from the parts diagram. This enabled me to identify the levelling bracket and associated parts for... See more

Company replied


Company details

  1. Auto Parts Store
  2. Auto Body Parts Supplier
  3. Auto Machine Shop
  4. Car Accessories Store
  5. Car Equipment Accessories Store

Written by the company

Design911 is renowned as a leading supplier of dedicated parts for Porsche enthusiasts, catering to a wide range of Porsche models. From the classic 356, 912, and iconic 911s to the cutting-edge Macan, Panamera, and the electric marvel, the Taycan, we've got you covered. Operating from strategically located distribution centers in both the United Kingdom and the Netherlands, we are well-equipped to meet your Porsche parts needs. We proudly hold the distinction of being the largest Porsche parts specialist serving garages, workshops, and body shops across the industry.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

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Asks customers to review

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Rated 5 out of 5 stars

The first time

The website is well-organized and provides everything you need; ordering is uncomplicated, and delivery is fast and easy to track. I would happily order again.

May 28, 2026
Rated 5 out of 5 stars

Big thanks to James Furnell at…

Big thanks to James Furnell at Design911 for all his help and guidance with my orders. He was really knowledgeable and patient, and took the time to explain everything clearly so I could make the right choice.

The whole process felt straightforward and stress-free thanks to his support, and nothing was too much trouble. Really appreciated the service and would happily recommend James and the team at Design 911 to anyone.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Design 911, 12 years a customer

I've used Design 911 since 2014 for parts on my 996 C4S and the last 5 years for my 991 C2. I highly recommend them and any issues i have had over the years (few and far between) have been rectified quickly and professionally. Thanks guys! James, Aberdeen.

June 4, 2026
Unprompted review
Design911 logo

Reply from Design911

Thank you for your fantastic review, James!

We're incredibly grateful for your loyalty and support over the past 12 years. It's been our pleasure helping you with parts for both your 996 C4S and your 991 C2, and we're delighted to hear that any issues you've encountered along the way have been resolved quickly and professionally.

Your recommendation means a great deal to the whole team. Thank you again for choosing Design911, and we look forward to supporting you and your Porsche for many more years to come.

- the Design911 team!

Rated 5 out of 5 stars

Quality products at competitive prices…

Quality products at competitive prices with speedy delivery. Will be 1st website to look for future parts for my Boxster.

May 20, 2026
Design911 logo

Reply from Design911

Thank you for your fantastic review! We’re delighted to hear you were happy with the quality of our products, competitive pricing, and speedy delivery.

It’s especially rewarding to know that Design911 will be your first choice when looking for parts for your Boxster in the future. We truly appreciate your support and look forward to helping you keep your Porsche on the road for many years to come.

- the Design911 team!

Rated 5 out of 5 stars

Fast service

Fast service, thank you.

May 25, 2026
Design911 logo

Reply from Design911

Thank you for your review! We’re pleased to hear you were happy with the fast service. We appreciate your support and look forward to helping you again in the future. 😊

- the Design911 team!

Rated 4 out of 5 stars

wide range of products available with…

wide range of products available with clear description. Just the shipping time to Asia take quite long..

May 20, 2026
Design911 logo

Reply from Design911

Thank you for your review! We’re pleased to hear that you found our product range extensive and the descriptions clear and helpful when choosing the right parts.

We’re sorry that the shipping time to Asia was longer than expected. While we always aim to dispatch orders as quickly as possible, international transit times can sometimes vary depending on destination and customs processing.

We appreciate your feedback and your support, and we look forward to assisting you again in the future.

- the Design911 team!

Rated 5 out of 5 stars

The fact that they actually had this…

The fact that they actually had this part made me very happy as the person who k purchased the steering wheel from failed to notify it came without the horn assembly. So thank you Design911 !

May 20, 2026
Design911 logo

Reply from Design911

Thank you for your fantastic review! We’re delighted to hear that we had the part you needed and could help resolve the missing horn assembly issue. We know how frustrating it can be when essential components are missing, so it’s great to know we were able to help get your project back on track.

Thank you for choosing Design911, and we look forward to helping you with any future Porsche parts needs. Enjoy your steering wheel! 😊

- the Design911 taem!

Rated 5 out of 5 stars

Guy on the phone was really helpful

Guy on the phone was really helpful. Stuff came next day. Decent prices can't ask for more.

May 27, 2026
Design911 logo

Reply from Design911

Thank you for your great review! We’re delighted to hear that our team was helpful over the phone and that your order arrived the very next day. It’s also fantastic to know you were happy with our pricing.

We really appreciate your support and look forward to helping you again in the future.

- the Design911 team!

Rated 4 out of 5 stars

All very good Except the transport…

All very good Except the transport doubler the price of the part órdenes and tool longer than expertes to arrive.

May 27, 2026
Design911 logo

Reply from Design911

Thank you for your review and feedback. We’re pleased to hear that you were happy with the parts and overall service.

We’re sorry that the shipping costs were higher than expected and that the delivery took longer than anticipated. Unfortunately, international transport costs can sometimes be significant, particularly for certain destinations and larger items, but we understand your frustration.

We appreciate your comments and your support, and we hope to have the opportunity to serve you again in the future.

- the Design911 team!

Rated 5 out of 5 stars

Great stock availability and…

Great stock availability and communication is First Class

May 27, 2026
Design911 logo

Reply from Design911

Thank you for your fantastic review! We’re delighted to hear that you were pleased with our stock availability and found our communication to be first class. Keeping our customers informed and providing access to the parts they need are key priorities for us.

We really appreciate your support and look forward to helping you again in the future.

- the Design911 team!

Rated 1 out of 5 stars

Absolutely allfull company to deal…

Absolutely allfull company to deal with.
Been sent incorrectly addvtised cable and refused refund.This is the 3rd non fitting item we have purchased from them.Never again be warned there are much better suppliers out there.James Furnell has replied to my email asking for dead lock letter with total denial, such a shame that customer care comet on here to look genuine but really have No intention of resolving matters what so ever.Porshe owners beware!!!

June 3, 2026
Unprompted review
Design911 logo

Reply from Design911

Hi Chris,

Thank you for your feedback. We’re very sorry to hear about your experience and apologise for the frustration this has caused.

It is particularly concerning to hear that you believe the item was incorrectly advertised and that you have experienced fitment issues on multiple occasions. This is certainly not the standard of service we aim to provide.

Please contact customerservices@design911.com with your order number and a brief explanation of the issue. If possible, please also include photographs of the item received and the fitment concerns. Our team will be happy to review the details and investigate this matter further.

We appreciate you bringing this to our attention and would welcome the opportunity to look into the situation and try to resolve it for you.

- the Design911 team!

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