I was the customer from Hell. I placed an order and then put it on hold because I thought I may need to order more items. It took me weeks to work out what I wanted, during which Graham and the team w... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered several parts from 911designs.com and, while waiting on delivery, part of my order was on hold because some items weren't ready to ship yet. I called their customer service and they were ext... See more
Company replied
My go-to for Porsche parts, bought a few times. Has all the parts I need for my 981 Cayman. Website is easy to navigate and search. Some parts also come as a convenient kit, like the pulley kit,... See more
Company replied
Great products and super helpful customer care. I purchased some upgrades for my Macan and have been very happy with my purchases. The garages I have used to fit the parts have used Design911 themse... See more
Company replied
Company details
- Auto Parts Store
- Auto Body Parts Supplier
- Auto Machine Shop
- Car Accessories Store
- Car Equipment Accessories Store
Written by the company
Design911 is renowned as a leading supplier of dedicated parts for Porsche enthusiasts, catering to a wide range of Porsche models. From the classic 356, 912, and iconic 911s to the cutting-edge Macan, Panamera, and the electric marvel, the Taycan, we've got you covered. Operating from strategically located distribution centers in both the United Kingdom and the Netherlands, we are well-equipped to meet your Porsche parts needs. We proudly hold the distinction of being the largest Porsche parts specialist serving garages, workshops, and body shops across the industry.
Contact info
51 Tallon Road, Brentwood,, CM13 1TG, Essex, United Kingdom
- +44(0) 208 5008811
- sales@design911.com
- www.design911.com
4.7
Excellent
20K reviews
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Late and order had to be cancelled
Unfortunately the goods were packed late, missed their courier collection and would have arrived too late. I cancelled the order and that cancellation took place efficiently. I would see what can be done to speed packing as other suppliers seem to be quicker.
July 2, 2026
Reply from Design911
Thank you for your feedback. We're sorry to hear that your order did not arrive in time and appreciate your disappointment.
We apologise that the order missed the courier collection due to a delay in packing, resulting in you having to cancel it. While we're pleased to hear that the cancellation was handled efficiently, we understand this did not make up for the inconvenience caused.
We appreciate your comments regarding our dispatch process and will share them with the relevant team as we continue to improve our packing and dispatch times.
Thank you for taking the time to leave your feedback, and we hope to have the opportunity to provide you with a much better experience in the future.
- the Design911 team!
Perfect process from the beginning…
Perfect process from the beginning until delivery. Great parts, fair priced.
July 2, 2026
Reply from Design911
Hi Sascha,
Thank you for your wonderful review. We're delighted to hear that everything went smoothly from ordering through to delivery, and that you were happy with the quality and value of the parts. We appreciate your support and hope to assist you again in the future.
- the Design911 team!
Very quick delivery and good value
Very quick delivery and good value. Fitted perfectly. Overall very pleased
June 23, 2026
Reply from Design911
Hi Mike,
Thank you for your review. We're delighted to hear that your order arrived quickly, offered great value and fitted perfectly. It's great to know you were pleased with your purchase. We look forward to helping you again in the future.
- the Design911 team!
I have bought here before and will…
I have bought here before and will again.
quick despatch and guidance over the phone if you are not sure.
July 2, 2026
Reply from Design911
Hi Ronan,
Thank you for your continued support and kind review. We're delighted to hear that you've had another positive experience with our quick dispatch service and the guidance provided by our team over the phone. We look forward to helping you again with your future Porsche projects.
- the Design911 team!
Mistakenly ordered wrong part…
I ordered the wrong part (left side instead of right!) contacted the company and it was exchanged no quibble.
July 2, 2026
Reply from Design911
Hi Geraint,
Thank you for your review. We're pleased to hear that our team was able to quickly exchange the incorrectly ordered part without any hassle. Providing straightforward and helpful customer service is something we pride ourselves on. We appreciate your support and look forward to assisting you again in the future.
- the Design911 team!
Kind regards,
first class service
July 2, 2026
Reply from Design911
Thank you for your review. We're delighted to hear that you received first class service. We appreciate your support and look forward to helping you again in the future.
- the Design911 team!
Very fast shipping to the USA and great…
Very fast shipping to the USA and great communications.
July 2, 2026
Reply from Design911
Hi Neil,
Thank you for your review. We're delighted to hear that your order arrived quickly in the USA and that you were pleased with our communication throughout the process. We appreciate your support and look forward to assisting you again in the future.
- the Design911 team!
Excellent
As always, excellent service from knowledgeable people. There is no better place to get all your Porsche parts
Monsters Motorsport
July 2, 2026
Reply from Design911
Thank you for your fantastic review and continued support. We're delighted to hear that you've once again received excellent service from our knowledgeable team. Your comments mean a great deal to us, and we're honoured to be your first choice for Porsche parts. We look forward to helping you again soon.
- the Design911 team!
Great products and super helpful…
Great products and super helpful customer care.
I purchased some upgrades for my Macan and have been very happy with my purchases.
The garages I have used to fit the parts have used Design911 themselves and were particularly complimentary about the quality of the parts they sell and indeed the knowledge and friendliness of their staff, which gave me even more confidence in my purchases
June 24, 2026
Reply from Design911
Hi Jason,
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that you're pleased with the upgrades for your Macan and that our customer care team could help along the way. It's especially rewarding to know that the garages fitting your parts also spoke so highly of our products, knowledge and service. Thank you for your support, and we look forward to assisting you with your future Porsche projects.
- the Design911 team!
Reply from Design911
Hi Ihor,
Thank you for your review. We're delighted to hear that everything went well with your order. We appreciate your support and look forward to helping you again in the future.
- the Design911 team!
Fantastic customer service very polite…
Fantastic customer service very polite and helpful will definitely be ordering again
June 30, 2026
Reply from Design911
Hi Gary,
Thank you for your fantastic review. We're delighted to hear that our team was polite, helpful and provided the level of customer service you were looking for. We really appreciate your support and look forward to your next order.
- the Design911 team!
Reply from Design911
Hi Juan,
Thank you for your wonderful review. We're delighted to hear that you found our team dedicated and committed to providing great service. Your recommendation means a great deal to us, and we look forward to assisting you again in the future.
- the Design911 team!
Everything is good
July 1, 2026
Reply from Design911
Thank you for your review. We're pleased to hear that everything went well with your order. We appreciate your support and look forward to assisting you again in the future.
- the Design911 team!
Excellent customer service over the…
Excellent customer service over the phone, very helpful. Items arrived well packaged and quickly too
March 17, 2026
Reply from Design911
Thank you for your kind review. We're delighted to hear that our team provided helpful customer service over the phone and that your items arrived quickly and well packaged. We appreciate your support and look forward to helping you again in the future.
- the Design911 team!
Phoned them after I made an online…
Phoned them after I made an online order and the guy that took the call was brilliant no issues no problems modified my order which was dispatched that morning what more could you possibly ask for, well done design 911
July 1, 2026
Reply from Design911
Hi Richard,
Thank you for your fantastic review. We're delighted to hear that our team was able to quickly modify your order and have it dispatched the very same morning. Providing fast, flexible service is exactly what we strive for. We really appreciate your kind words and look forward to helping you again in the future.
- the Design911 team!
All round perfection.
July 1, 2026
Reply from Design911
Thank you for your amazing review. We're delighted to hear that your experience was perfect from start to finish. We truly appreciate your support and look forward to assisting you again in the future.
- the Design911 team!
Reply from Design911
Hi Eric,
Thank you for your kind review. We're delighted to hear that you were pleased with our competitive prices and fast shipping. We appreciate your support and look forward to helping you again in the future.
- the Design911 team!
So quick correct part
July 1, 2026
Reply from Design911
Thank you for your review. We're pleased to hear that your order arrived quickly and that you received the correct part. We appreciate your support and look forward to assisting you again in the future.
- the Design911 team!
Professional
Professional, extremely competent, friendly and very helpful. Answered all my queries and provided excellent advice.
June 19, 2026
Reply from Design911
Hi Stuart,
Thank you for your fantastic review. We're delighted to hear that you found our team professional, knowledgeable, friendly and helpful. Providing expert advice and ensuring all of our customers' questions are answered is something we take great pride in. We appreciate your support and look forward to assisting you again in the future.
- the Design911 team!
Perfect delivery
July 1, 2026
Reply from Design911
Hi Anders,
Thank you for your review. We're delighted to hear that your delivery was perfect. We appreciate your support and look forward to helping you again in the future.
- the Design911 team!
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