DesignCrowd Reviews 3,236

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 315 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and quick understanding of project needs. The service is frequently highlighted as excellent, with many people appreciating the efficiency and smooth process. Reviewers are particularly impressed with the fast response times and the overall positive user experience. However, some customers also noted that the website experience felt outdated or a bit complex to understand initially. A few people expressed dissatisfaction with the customer service for designers, citing issues with communication, delayed resolutions, and concerns about fair treatment and account suspensions.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, responsiveness, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the support... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight the quick and... See more

User experience

Reviewers highlight positive aspects of user experience, with many praising the platform's ease of use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used DesignCrowd FIVE times for logo design; two times for work projects, two for my own startups, and once for a friend's nonprofit. I'll never go anywhere else - the process is simply too easy,... See more

Rated 5 out of 5 stars

I’m really impressed with the DesignCrowd marketplace support team! Their response time is lightning fast — I received instant help whenever I had a question. They’re professional, friendly, and trul... See more

Rated 5 out of 5 stars

My artist, JohnnyCactus, immediately understood what I wanted for the logo for our new business. He even chose the perfect colors. My tweaks were very minor, and he immediately "got it". I will defini... See more

Rated 5 out of 5 stars

My project was at a standstill because I had no logo. I tried the AI logo design route, but it was unsatisfactory. I don't even remember how I found DesignCrowd, but their model seemed like a good ide... See more


Company details

  1. Graphic Designer
  2. Art Supply Store
  3. Clothing Store
  4. Printed Clothing Store

About DesignCrowd

Written by the company

DesignCrowd is an online creative marketplace that helps start-ups, businesses and entrepreneurs connect with a global network of designers. Perfect for custom graphic, logo, web and print design.

Our mission is to help businesses find the best design in the world, faster, and at a price that fits their budget. We also want to give designers the chance to earn money for their creative skills.

Get the perfect custom design

Written by the company

DesignCrowd has over 1 Million designers
Access over 1 Million graphic designers from Singapore to Sydney, London to Los Angeles with a click of your mouse. Post a design project to harness multiple designers from around the world in a risk free environment. With freelance designers across the globe competing on your project, you'll receive heaps of design ideas - you just need to choose the best!
A package for every budget
Whether you'd like to work one-on-one with a single designer or via a contest with an unlimited number, DesignCrowd has a package for you! Post a design project and get start receiving custom submissions today from designers around the world.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is an excellent company

This is an excellent company. I have gotten results that are quite satisfactory. I will definitely be using their services again. Their Customer Service is extremely responsive.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you for your support and…

Thank you for your support and assistance.
The response was clear, helpful, and professional.
I appreciate the guidance regarding my project and handover process.
Overall, I am satisfied with the support experience.

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Second Time to use DesignCrowd

I used DesignCrowd last year and came back this week to hire the same designer. He did the project very quickly, and we wrapped it up in just a couple of days. Nice work. Nice communication flow. Very responsive designer.

April 21, 2026
Rated 5 out of 5 stars

A great experience

A great experience, especially with the solution that ensures designers still receive what they rightfully earned even when the client is unresponsive. I truly appreciate this, as I’ve had a bad experience on another platform regarding the handover process.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

The process was fairly priced and easy

The process was fairly priced and easy. The site supports communication with all designers -- who were all very responsive to change requests. The site offers a LOT of products. If I need another logo or branding support, I'll definitely use DesignCrowd again.

April 8, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look