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Destination2 Reviews 

27,368
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 4,930 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and patient staff who carefully guide them through every detail and answer all questions. Travelers find the booking process remarkably smooth and efficient, successfully securing excellent packages tailored precisely to their preferences. Many consumers express great confidence in their arrangements and state they would happily use the service again. However, some customers also noted frustrating issues regarding unexpected hotel discrepancies and undisclosed additional charges upon arrival. Some reviewers were not happy with slow response times from customer support when trying to resolve urgent problems or amend bookings.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting their professionalism, extensive knowledge, and polite... See more

Booking process

Customers report positive experiences with the booking process, describing it as seamless, straightforward,... See more

Holidays

Users describe positive interactions with holidays, highlighting helpful and friendly customer service... See more

Service

Consumers find service to be positive, highlighting helpful and professional experiences from start to... See more

Customer service

Customers consistently note positive experiences with customer service, praising representatives for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rang up at 7:50pm on a Friday (Quite late!) Dan S was absolutely brilliant and so patient, my Mum & I wanted to book two separate bookings one for my parents and one for my partner, myself and unborn... See more

Rated 5 out of 5 stars

Brilliant customer service from Nadine Edwards. She returned my holiday request in super quick time quoting a really competitive price. She answered all my questions and was very knowledgeable. It... See more

Rated 5 out of 5 stars

Best prices for the Maldives. We booked online excellent website clear and easy to navigate. We decided to change our booking and where able to get straight through to a representative who was very he... See more

Rated 5 out of 5 stars

Gavin spent a great deal of time ensuring that all aspects of my booking were perfect, checking hotel and airline. He was very patient answering all my questions, and saying that I could ring back if... See more


Company details

  1. Tour Operator

Written by the company

With a wealth of experience in the travel industry, our dedicated team of specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

27K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(27,368)

4,593 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful customer service

The room options on the webiste were a bit confusing so we called up and Sohit was very helpful and explained everything. He even manaed to get us a really good price and was very patient with all of our questions whilst we booked the rooms with him. Sohit made our booking experience very smooth.

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Stephen enough

I cannot recommend Stephen Jones enough, I have booked two holidays through Stephen and he not only found me better deals then I could find anywhere else, he’s went above and beyond to make sure the whole process was smooth and easy to understand. Will only be booking through Stephen from now on!!

August 3, 2026
Rated 5 out of 5 stars

Holiday with Destination2

I would just like to say that Sohit as been great again helping me book my holiday for next year .... he helped us with this year's holiday and we had a great time ....Destination 2 have been very helpful all the way through

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Exellent service

I am so happy I have booked my chosen hotel in Mauritius through Destination 2. I now have a booking at a top hotel at the best price and it was thanks to the service I received from Nadine at Destination 2. I do not consider myself entirely stupid but I hate computers, and making automated bookings. Sometimes I just long to talk to a human being. Nadine could somehow see that I was struggling to make the payment and took the trouble to telephone me. She immediately put me at ease and talked me through the whole process which was so much easier than I was making it. Many, many thanks.

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and good prices

The advisor, Nikita, was helpful, patient and well informed, talking me through many different options and possibilities for my holiday, without any pressure to buy. She obtained a very good price for the trip I eventually chose, and followed up quickly with confirmation and extra information. Based on this, and one previous experience, I would recommend this company.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Joseph

Joseph, was very helpful with planning our trip as he was last year and responded promptly to any questions and changes we wanted to make to our trip. Would recommend 100%.

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Experience hassle free holiday bookings

Great advice, knowledge, recommendations, 2nd time I've used Destination 2. Great 1st Experience and very happy with this trip planning too, would definitely recommend to anyone. Dan was full of advice and knowledge.

August 1, 2026

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