On entering the store, we were asked if we needed any help, we said we were having a look around and we were left to try everything we wanted to without feeling badgered or watched. There was lots of... See more
Company replied
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DFS Brigg has a great selection well displayed. Sales team were not overbearing. They were friendly and helpful when required. So making a for a relaxing not pressured time. Charlotte helped us see ou... See more
Company replied
From entering the showroom to leaving we found the purchasing experience as very easy and quick as we knew what we was looking for on arrival. Angela was really helpful and patient and polite. My on... See more
Company replied
Great customer service from the Brigg store , staff very friendly couldn’t do enough even the house keeping lady got stuck in! Fantastic team and great pricing on the furniture!
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Mill Close, Scawby Road, DN20 9JH, Brigg, United Kingdom
- 0333 999 9731
4.9
Excellent
3K reviews
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Very pleasent Lady it was a really good…
Very pleasent Lady it was a really good experience.
April 15, 2026
Reply from DFS Furniture - Brigg
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Went to your Brigg store this morning
Went to your Brigg store this morning. Had a good walk around the store no pressure selling. I felt very relaxed picked a sofa which I liked. Dean the salesman was very professional and friendly All in all a great experience
April 14, 2026
Reply from DFS Furniture - Brigg
Good afternoon Nicholas,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Dean.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Brigg
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Very easy excellent staff
April 12, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Very helpful member of staff.
April 12, 2026
Reply from DFS Furniture - Brigg
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
We love DFS for quality
We love DFS for quality
We bought our last sofa there and had a great experience.
We did buy again but we found the staff to be distracted and quite rude when asked questions about their product.
Not very friendly to say the least.
April 4, 2026
Reply from DFS Furniture - Brigg
Good morning,
We are very sorry to hear about the concerns you have raised. This is disappointing and not the level of service we expect to provide to any of our customers.
We appreciate your feedback and will share it with the relevant management team.
Kind Regards,
Vanessa
DFS Customer Support
Great service overall
Plenty of good car parking.
Staff were welcoming but not pushy.
Attractive store displays and effective layout.
When help was required staff members were helpful, efficient and informative.
March 30, 2026
Reply from DFS Furniture - Brigg
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
No problem with purchase
No problem with purchase, salesman very friendly and helpful.
March 31, 2026
Reply from DFS Furniture - Brigg
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Comfortable and friendly
Comfortable and friendly. Advice on hand when required and good choice of items.
April 6, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Dean Parker made our experience really…
Dean Parker made our experience really good he was so thorough totally recommend him
April 6, 2026
Reply from DFS Furniture - Brigg
Good morning Mr & Mrs Buxton,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Lovely custom service from Carole
Lovely custom service from Carole, so helpful and friendly
April 4, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
DFS Buying sofa Great service with a smile
Great service with a smile no pushy sales lovley salesmen couldn’t do enough for us
April 3, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
From the moment we walked in we was…
From the moment we walked in we was made to feel welcome. Great customer service and display. Walked with a new sofa and smiles on our faces
April 1, 2026
Reply from DFS Furniture - Brigg
Good afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Fantastic experience
Fantastic experience regarding dealings in the past with a different company. Nothing was to much trouble everything was explained with our purchase from Barry at brigg store. We never felt obligated to buy no pressure very happy and professional. Also the item we purchased came down the next day 300 in there sale and they price matched it and honoured us the difference
March 24, 2026
Reply from DFS Furniture - Brigg
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Barry met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Over many years I have bought lounge…
Over many years I have bought lounge furniture from from dfs and their attitude has never changed, they leave you in peace to look around ( no pushy sales talk) so when you need a sales person just look stick your hand in the air and wave at them and they will come to you and answer any questions you have.
Oh yes and the quality of the furniture is very good. MB.
March 23, 2026
Reply from DFS Furniture - Brigg
Good morning Molly,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Great service with attention to detail…
Great service with attention to detail regarding the suite we choose today.
The showroom is very well set out and very clean.
March 29, 2026
Reply from DFS Furniture - Brigg
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Well maintained shop with a good range…
Well maintained shop with a good range of options
No pressure on entry and left to browse
Open to questions when needed and explanation very good
March 29, 2026
Reply from DFS Furniture - Brigg
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Caroline was excellent thank you
Caroline was excellent thank you. Very friendly and professional. Everything was fully explained and confirmed with us.
March 28, 2026
Reply from DFS Furniture - Brigg
Good morning Ray,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful n polite friendly service.
Very helpful n polite friendly service.
Everything explained in detail.a good experience.
March 26, 2026
Reply from DFS Furniture - Brigg
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
DFS Brilliant from picking the sofas to…
DFS Brilliant from picking the sofas to having deluvered. Got to say the 2 delievery lads were perfect and such good attiutdes
March 24, 2026
Unprompted review
Reply from DFS Furniture - Brigg
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
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