The moment we walked into your store, Sean welcomed us warmly and was genuinely interested in what we were looking for. He directed us to the perfect sofa bed for our small second bedroom. Offered us... See more
Company replied
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Ellie was super friendly and helpful after explaining my situation and budget. No nonsense or annoying sales tactics and let me take time to make my big decision. She explained my options really well... See more
Company replied
We went into your Dundee Store today knowing what we wanted and were delighted to meet John who greeted us instantly and helped us find what we were looking for. At no point during our interaction did... See more
A brilliant experience choosing my sofa today. Amy helped us find what we were looking for and was friendly and knowledgeable. A relaxed customer experience where the staff let us have a look on our o... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
467 Clepington Road, DD3 8RX, Dundee, United Kingdom
- 0333 999 9823
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Jackson was very helpful and attentive…
Jackson was very helpful and attentive throughout
June 28, 2026
Reply from DFS Furniture - Dundee
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Good Sales
Salesperson was direct, polite and very knowledgeable. He directed me quickly to a suitable sofa for my needs ( I’m disabled)and didn’t try to increase the product price.
June 21, 2026
Reply from DFS Furniture - Dundee
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
New sofa
I’ve had a sofa from DFS for eight years, and I’m happy with both the product and the service.
June 28, 2026
Reply from DFS Furniture - Dundee
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Casey the sales rep was very helpful…
Casey the sales rep was very helpful and explained everything to me .
June 28, 2026
Reply from DFS Furniture - Dundee
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
He was very helpful and he explained…
He was very helpful and he explained everything that we needed to know
June 24, 2026
Reply from DFS Furniture - Dundee
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Dundee
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
The lady allowed me to take my time to…
The lady allowed me to take my time to sit, recline and relax in every chair I liked and didn't pressure me to make a decision. She just gave me space and time to make my own mind up.
June 27, 2026
Reply from DFS Furniture - Dundee
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great service
When arriving at this store we weren’t approached by staff as soon as we looked at the first product which I was happy about . We got left alone to have a walk around and not get hassled . Once we finally had a look around then we went to staff for discussion . Sean was great and explained everything we asked .
Decided to go to other stores for look around also but when we went back for what we wanted Sean done everything for us . Great service from Sean and the team .
June 26, 2026
Reply from DFS Furniture - Dundee
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Sean met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
DFS Dundee
l was looking at a sofa in the Dundee DFS store and was approached by Shaun who guided me through the furniture I'd previously reviewed online. He was extremely, professional, friendly and informative and I didn't feel pressured any time. Because of the information given it was easy for me to come to a decision to purchase the sofa.of my choice.
June 26, 2026
Reply from DFS Furniture - Dundee
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Shaun.
Kind Regards,
Jordan
DFS Customer Support
Great service
Great service
The 2 gents were great friendly and easy to deal with no pressure at all.
June 24, 2026
Reply from DFS Furniture - Dundee
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Jackson was a great help with us in…
Jackson was a great help with us in picking out our new sofas. Really helpful and walked us through the upkeep with the sofas.
June 25, 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Dundee
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great service
The staff at the Kingsway Dundee branch were polite and helpful, especially Emily who helped us with our purchase.
June 25, 2026
Reply from DFS Furniture - Dundee
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Emily.
Kind Regards,
Jordan
DFS Customer Support
John was so welcoming and made the…
John was so welcoming and made the purchase of the sofa for my first house easy and exciting! Thanks again!
June 23, 2026
Reply from DFS Furniture - Dundee
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Helpful friendly staff who made us feel…
Helpful friendly staff who made us feel welcome along with our dog. We were served by Ellie who was very helpful.
June 22, 2026
Reply from DFS Furniture - Dundee
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
John was so helpful
John was so helpful, he explained all aspects of all the settees we looked at. Made us feel very welcome and comfortable throughout the whole experience. Go John, you deserve a medal with listening to me for so long.
June 22, 2026
Reply from DFS Furniture - Dundee
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Dundee
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Very relaxed and no pressure from the…
Very relaxed and no pressure from the sales team who were very helpful.
June 21, 2026
Reply from DFS Furniture - Dundee
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
The gentleman in the store was very…
The gentleman in the store was very friendly and explained everything very well to my mother. Nothing was to much bother..
June 22, 2026
Reply from DFS Furniture - Dundee
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Dundee
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
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