DFS Furniture - Enfield Reviews 

6,821
TrustScore 5 out of 5

4.9

Great Cambridge Road, EN1 1UJ London, GB


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Rated 5 out of 5 stars

We had a great experience buying our new sofa, and Ritchie was excellent from start to finish. He was friendly, knowledgeable and really helpful without ever being pushy. He took the time to answe... See more

Company replied

Rated 5 out of 5 stars

We got fantastic customer service at this store in Enfield. The member of staff was very welcoming, friendly and knew exactly what and how we wanted it. We were very pleased with our order and our e... See more

Company replied

Rated 5 out of 5 stars

The young lady who I had the privilege to show me around. was very helpful and knowledgeable, and patient she advised me to take my time in choosing, because it so important that I make the right de... See more

Company replied

Rated 5 out of 5 stars

Saiful was really helpful. He spoke us through the details of the furniture. I had popped in the store for the past 2 days for ideas and fittings, and he hasn’t hesitated once to talk us through our p... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Great Cambridge Road, EN1 1UJ, London, United Kingdom

  • 0333 999 9783

4.9

Excellent

TrustScore 5 out of 5

7K reviews

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4.9

All reviews

(6,821)

93,638 reviews in the last 12 months

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Rated 5 out of 5 stars

Good salesman

Good salesman

August 29, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

Rated 4 out of 5 stars

Sofa purchase

Walked in and was met with a smile. Ami was Happy to help, knowledgeable on all products which helped make decision easier - good overall experience

August 29, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The young lady who I had the privilege…

The young lady who I had the privilege to show me around. was very helpful and knowledgeable, and patient she advised me to take my time in choosing, because it so important that I make the right decision and very good at explaining everything terms and conditions.

August 29, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very helpful and polite explaining…

Very helpful and polite explaining everything to us cannot praise the staff enough and we purchased just what we wanted will recommend to anybody how good the service was

August 28, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The services were good and patience

The service was very good and professional. No wasting of time. I asked question about the set of sofa I purchased . The answer were very simple and direct. My husband and I felt very pleased with the service and patience of the services

August 27, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

When we went to the store this morning…

When we went to the store this morning we looked around for a bit before speaking with Emi a customer servicerepresentative in the store. She was very helpful and quite knowledgeable about the product in store .

She sat with us for quite a while helpful us to find the right sofa that matches our budget, it was very kind of her to take the time to have a look around with us and the patienceas as well . DFS just need to make sure that more in house customer service representatives are visible on the shop floor to assist the customer more , other wise my experience visiting the store today was great.

August 27, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Good service,staff also very kind good…

Good service,staff also very kind good explanation,more friendly . Thank you for everything

August 26, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Molly was extremely helpful

Molly was extremely helpful, polite, kind and explained everything thoroughly

August 26, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

10+10 Hasan

August 26, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Rated 5 out of 5 stars

The guy serving us was very…

The guy serving us was very professional he listened to our needs offered advice took his time was extremely patient and friendly we got a great service which is often sadly not offered these days

August 16, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Ice was amazing!

We’ve just picked up our new recliner set and couldn’t be happier with the whole experience ⭐️⭐️⭐️⭐️⭐️

A huge thank you to Ice, our sales consultant, who was absolutely fantastic from start to finish. She was so friendly, welcoming, helpful and genuinely informative, without ever making us feel pressured.

She made us feel completely at ease and took the time to make sure we understood everything before making our decision.

It’s honestly rare to come across someone who provides such exceptional customer service.

Ice is a real credit to the store, and her approach is exactly why shopping in person can be so much better than buying online.

We’re delighted with our recliner set and even more pleased that we chose to buy in store.

If you’re looking for great products and genuinely outstanding customer service, we would highly recommend Ice and the team.

Thank you again, Ice, for making the whole experience so enjoyable! ❤️

August 25, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ice met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

I went to Enfield dfs and sale manager…

I went to Enfield dfs and sale manager saiful help and I was very pleased with his service and he made to find the bed and mattress which is good for me so I strongly recommend saiful in dfs Enfield

August 25, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Excellent service provided at this…

Excellent service provided at this branch from Lisa. She answered all of our questions and went through everything to make sure we were happy with the selection. The branch has a large range of sofas on display and it's a pleasant environment. Purchased my first sofa and super happy with my choice.

August 22, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

My DFS experience

I visited DFS along the A10 twice, first to look at the choices available and second to make a purchase, both times we were assisted by Molly who was friendly, knowledgable and not pushy. She thoroughly explained our options in colour, styles and payment options. We felt very well looked after.

August 22, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Molly.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Excellent customer service and friendly…

Excellent customer service and friendly staff.
Lisa was very pleasant, helpful and professional. Helped us through making our decision amongst the many sofas available, the care package, maintenance products available and the finance options.

August 22, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Thank you ice for wonderful service

We would like to thank ice for her lovely service today,
She was very nice and was very helpful,
We will be back next week for the bed :-)

August 22, 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you for sharing your kind feedback with us.

Kind regards,
Holly M
DFS Customer Support

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