The whole experience excellent . we knew what we wanted and were sitting on the sofa we hoped to Purchase, a staff member approached us to see if we needed any Help and we started the Purchase pro... See more
Company replied
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The whole experience excellent . we knew what we wanted and were sitting on the sofa we hoped to Purchase, a staff member approached us to see if we needed any Help and we started the Purchase pro... See more
Company replied
Me and my partner were looking for a sofa within our price range and found the perfect one. Once we decided that we wanted to buy it, the staff were incredible and took time and care to make sure we u... See more
Company replied
Visited to find replacement two seater sofas for the ones previously bought from DFS. Salesperson Paul was was most helpful giving good advice on items on sale, purchasing options, care for the item... See more
Company replied
The salesman Patrick was really good and very helpful, we knew what we wanted and Patrick gives a breakdown of everyway which we could have the sofa in question.He gave us time to think and never pus... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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metro retail park metro retail park, NE11 9XS, Gateshead, United Kingdom
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Everything explained well and had no pressure to buy extras.

Reply from DFS Furniture - Gateshead

Reply from DFS Furniture - Gateshead
Fantastic down to earth salesperson that went out of his way to make us feel comfortable
Thank you

Reply from DFS Furniture - Gateshead
Louis was great, full of knowledge and didn’t give us the hard sell. We came away very happy with a new sofa ordered

Reply from DFS Furniture - Gateshead
Nicola was really helpful and friendly and nothing was a problem we got exactly what we wanted

Reply from DFS Furniture - Gateshead
Was amazing experience made me feel very welcome and just really good service all round

Reply from DFS Furniture - Gateshead
Went to the showroom to check for sofas, great customer service, prompt delivery and great payment plan.
Amazing experience overall. I recommend.

Reply from DFS Furniture - Gateshead
Pamela was so nice, friendly but very professional, will definitely be first showroom I visit when replacing my sofas.

Reply from DFS Furniture - Gateshead
We had been planning to upgrade our old corner unit for a while, and decided that today was the day 03/08/26. Chose DFS metro retail park had a look around with no pressure or hard sell just us at our own pace.When we had made our choice then a member of staff became involved again with no pressure and no you must have this,that, or the other.
All done and dusted in about forty minutes,paid for delivery date set and all parties happy the kind of service we like and again no pressure,just freedom to make our own decision.

Reply from DFS Furniture - Gateshead

Reply from DFS Furniture - Gateshead
Rachel was very helpful in helping decide on a beautiful new sofa

Reply from DFS Furniture - Gateshead
The staff were friendly, knowledgeable, and gave us plenty of time to look around without any pressure. They answered all of our questions and helped us find the perfect sofa for our home.

Reply from DFS Furniture - Gateshead
All staff very helpful, especially Louis who placed my order, now I look forward to my sofa coming in a few weeks..

Reply from DFS Furniture - Gateshead

Reply from DFS Furniture - Gateshead
The staff were very friendly and helpful,the salesman who sorted are order out was very professional.

Reply from DFS Furniture - Gateshead
Ask for Pamela! Amazing, great, makes a lovely cup of 'T'. Full professional service, made a great deal on top of the advertised deal. Even the dog was welcomed, which make the choice easy for us

Reply from DFS Furniture - Gateshead
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