Amelia was fantastic! She answered all my questions regarding the sofas that we had just purchased. She had given us a lot of information, we left the store feeling confident in the items that we had... See more
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Lovely in store experience and ordered online at our leisure . The guy we bought from had just nipped in on his day off but sat patiently and chatted with all the information . ( Paul ?? Assistant man... See more
Company replied
Great all around. Did 2 visits overall, 1 to browse and compare and another to purchase. The staff didn't immediately pounce as soon as you walked in, instead they let you browse, offered a drink and... See more
Company replied
I had a great experience at the Hull store when ordering my new sofa. Lewis (apologies if have spelt your name wrong) was excellent. He explained everything in detail and was very patient while I was... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
5 St Andrews Quay, Retail Park, HU3 4SA, Hull, United Kingdom
- 0333 999 9733
4.9
Excellent
5K reviews
Asks customers to review
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Service was excellent very friendly and…
Service was excellent very friendly and easy to talk to explained everything with ease
June 13, 2026
Reply from DFS Furniture - Hull
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Hull
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
I had an excellent experience at DFS
I had an excellent experience at DFS, Thanks to member of staff Will, at the Hull store. who was very welcoming. He was friendly and patient and extremely knowledgeable, taking the time to understand what I was looking for in 2 sofas. I never felt pressured and was given honest advice throughout. His customer service made the whole process enjoyable. Nothing was too much trouble and he deserves recognition for being a valued member of staff. Will was polite and professional.
The delivery team took great care bringing everything into my home and building the sofas, which look incredible and are so comfy.
Thanks DFS
Mrs Garwood
June 3, 2026
Reply from DFS Furniture - Hull
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Very pleasant & well set out store
Very pleasant & well set out store . No pushy sales people just helpful friendly staff . Makes shopping a pleasure .
June 12, 2026
Reply from DFS Furniture - Hull
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Hull
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
The salesman was brilliant
The salesman was brilliant. Explained everything fully never pressurised me in any way ..top man!
June 10, 2026
Reply from DFS Furniture - Hull
Hello Trish,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
The staff were very helpful and patient…
The staff were very helpful and patient
We were made to feel very comfortable
Happy with the service
June 10, 2026
Reply from DFS Furniture - Hull
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Buying a bed
Sales person was amazing. Offered us a drink whilst looking around. Friendly and patient with our little boy.
June 9, 2026
Reply from DFS Furniture - Hull
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Really easy and relaxed.
June 8, 2026
Reply from DFS Furniture - Hull
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Nice and helpful staff
June 8, 2026
Reply from DFS Furniture - Hull
Hello Diana,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very helpful staff who knew there stuff…
Very helpful staff who knew there stuff and where able to help with our specific subject size requirements
June 7, 2026
Reply from DFS Furniture - Hull
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Great buying experience
We have previously browsed in store and made our choices. The staff were wonderful , attentive and helpful. We liked that we were able to come home and continue to browse at our leisure. Purchasing on line was so quick and easy.
June 7, 2026
Reply from DFS Furniture - Hull
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Hull
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
sofas
sofas great price great delivery great (nice blokes)only thing is you promised to ring us on progress you NEVER rang us sent stupid texts and emails which we dont normally do were 80yrs and 70yrs old so other than that all ok so learn to actually SPEAK to people if you have time to type messages you have time to actually ring us
April 18, 2026
Reply from DFS Furniture - Hull
Hello Terence,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Problem hopefully resolved resolved.
Staff very understanding of my requirments.
Due to LazyBoy having change the manufactuing base for production of the New LazyBoy could not ensure compatiblite with the Old design.
Resolved situation given this problem.
June 5, 2026
Reply from DFS Furniture - Hull
Hello David,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very friendly staff & quick to help us…
Very friendly staff & quick to help us get our new sofas sorted & ordered.
June 5, 2026
Reply from DFS Furniture - Hull
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Charlotte was amazing and helped me…
Charlotte was amazing and helped me find the perfect sofa
June 4, 2026
Reply from DFS Furniture - Hull
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Hull
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Paul the DFS store salesman was very…
Paul the DFS store salesman was very friendly informative and very help, he answered all my questions and concerns regarding my purchase and helped me walk thru the process of buying my new sofa.
June 3, 2026
Reply from DFS Furniture - Hull
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
All in all had a very good experience…
All in all had a very good experience at DFS Hull the staff were brilliant would recommend thank you
May 26, 2026
Reply from DFS Furniture - Hull
Hello Steve,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
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