Amelia was fantastic! She answered all my questions regarding the sofas that we had just purchased. She had given us a lot of information, we left the store feeling confident in the items that we had... See more
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Lovely in store experience and ordered online at our leisure . The guy we bought from had just nipped in on his day off but sat patiently and chatted with all the information . ( Paul ?? Assistant man... See more
Company replied
Great all around. Did 2 visits overall, 1 to browse and compare and another to purchase. The staff didn't immediately pounce as soon as you walked in, instead they let you browse, offered a drink and... See more
Company replied
I had a great experience at the Hull store when ordering my new sofa. Lewis (apologies if have spelt your name wrong) was excellent. He explained everything in detail and was very patient while I was... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
5 St Andrews Quay, Retail Park, HU3 4SA, Hull, United Kingdom
- 0333 999 9733
4.9
Excellent
5K reviews
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Excellent customer service from Loui
Excellent customer service from Loui. Really friendly , very polite and explained everything very thoroughly. He was not to pushy and had a very calm nature. He offered us a drink and went above and beyond in finding the perfect cushions to match our sofa and showing us our design on the computer.
June 2, 2026
Reply from DFS Furniture - Hull
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Went in and ordered a corner sofa with…
Went in and ordered a corner sofa with lots of help only to come home to find it didn't quite fit(taken wrong measurements)quickly went back in and changed order they was very understanding and helped thankyou
June 1, 2026
Reply from DFS Furniture - Hull
Hello Rebecca,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
went in to look at some riser recliner…
went in to look at some riser recliner chairs a young lady asked us if we needed any help which we did she took us to some chairs and explained everything we needed to know, let us test them we decided to buy two chairs a recliner and a swivel we are very happy with the service and are looking forward to our delivery great price and great service thank you
May 31, 2026
Reply from DFS Furniture - Hull
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Agent was very knowable very friendly…
Agent was very knowable very friendly and interacted very well not pushie at all and really helful
May 30, 2026
Reply from DFS Furniture - Hull
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Our sales rep Curtis was very knowledgeable and really helpful , wasn’t pushy at all and we left with what we wanted for a reasonable price , looking forward to getting the new sofas .
May 31, 2026
Reply from DFS Furniture - Hull
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Lovely experience
Lovely experience! Very helpful staff, not pushy at all! The lady that dealt with us was amazing, think her name was Charlotte :)
May 30, 2026
Reply from DFS Furniture - Hull
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service
Excellent service, very professional and the young girl could not have helped anymore
May 31, 2026
Reply from DFS Furniture - Hull
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
The service provided was excellent in…
The service provided was excellent in store and can’t wait for the delivery.
I must give a special mention to the young lady who went out her way to ensure the buying experience was exactly what we wanted.
May 30, 2026
Reply from DFS Furniture - Hull
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Ryder suite
Very relaxed no pressure to buy. Display in the store was excellent the suite I picked was on display and could check out the size and how the reclining seats worked. Buying was easy and interest free credit made all the better. Curtis the sales assistant was very good explained everything very well 👍
May 29, 2026
Reply from DFS Furniture - Hull
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very nice staff
Very nice staff, made the purchase easy and explained everything in detail.
May 22, 2026
Reply from DFS Furniture - Hull
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Lovely knowledgeable staff
Lovely knowledgeable staff, wide range of sofas in store. Very helpful experience.
May 29, 2026
Reply from DFS Furniture - Hull
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Excellent service
May 21, 2026
Reply from DFS Furniture - Hull
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
We were served by a lovely lady Antonia…
We were served by a lovely lady Antonia , very helpful, informative .
May 27, 2026
Reply from DFS Furniture - Hull
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Hull
Hello Paul,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Hull
Hello Nichelle,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Great customer service
We received great customer service from start to finish. All our questions were answered and everything was explained in a clear understandable way. We left the store today very happy and excited with our purchase of the Steller Power Corner Chaise Sofa and that was very much down to the young gentleman that attended to us. He is a credit to your store. Friendly, very patient (especially with my husband) and knowledgeable on the products and different care packages.
May 25, 2026
Reply from DFS Furniture - Hull
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Hull
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Excellent Customer Service
May 25, 2026
Reply from DFS Furniture - Hull
Hello Peter,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS St Andrews Quay Hull
We were dealt with by the store assistant manager (Ian) He was very helpful, made us feel welcome, guided us with our choice and really went the extra mile
May 23, 2026
Reply from DFS Furniture - Hull
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Great experience
Angela who sold us the sofas was more then helpful explaining everything we would definitely want her to again in the future we would definitely recommend. Her to our friends.
May 23, 2026
Reply from DFS Furniture - Hull
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
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