We haven’t received our order yet but the purchase was simple. A knowledgeable gentleman helped find exactly what we were looking for. No sales pressure just great advice and given the space and time... See more
Company replied
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See what reviewers are saying
Amelia was fantastic! She answered all my questions regarding the sofas that we had just purchased. She had given us a lot of information, we left the store feeling confident in the items that we had... See more
Company replied
Great all around. Did 2 visits overall, 1 to browse and compare and another to purchase. The staff didn't immediately pounce as soon as you walked in, instead they let you browse, offered a drink and... See more
Company replied
I had a great experience at the Hull store when ordering my new sofa. Lewis (apologies if have spelt your name wrong) was excellent. He explained everything in detail and was very patient while I was... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
5 St Andrews Quay, Retail Park, HU3 4SA, Hull, United Kingdom
- 0333 999 9733
4.9
Excellent
5K reviews
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Great customer service
We received great customer service from start to finish. All our questions were answered and everything was explained in a clear understandable way. We left the store today very happy and excited with our purchase of the Steller Power Corner Chaise Sofa and that was very much down to the young gentleman that attended to us. He is a credit to your store. Friendly, very patient (especially with my husband) and knowledgeable on the products and different care packages.
May 25, 2026
Reply from DFS Furniture - Hull
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Hull
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Excellent Customer Service
May 25, 2026
Reply from DFS Furniture - Hull
Hello Peter,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS St Andrews Quay Hull
We were dealt with by the store assistant manager (Ian) He was very helpful, made us feel welcome, guided us with our choice and really went the extra mile
May 23, 2026
Reply from DFS Furniture - Hull
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Great experience
Angela who sold us the sofas was more then helpful explaining everything we would definitely want her to again in the future we would definitely recommend. Her to our friends.
May 23, 2026
Reply from DFS Furniture - Hull
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Hull
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
The salesman paul was very…
The salesman paul was very knowledgeable and helpful, discussing the many options available
May 20, 2026
Reply from DFS Furniture - Hull
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very helpful
May 21, 2026
Reply from DFS Furniture - Hull
Hello Keith and Marlene,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
The assistant was very knowledgeable…
The assistant was very knowledgeable and helped me make my decision
May 21, 2026
Reply from DFS Furniture - Hull
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Hull
Hello Mrs Borman,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Hull
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Beautiful showroom and helpful staff
A lovely and warm showroom with furniture beautifully presented. Polite staff and no pressure at all. When we asked for assistance the salesperson (Abigail, I believe)was helpful and knowledgable. We made our purchase within a few minutes of arriving and had not bothered to look elsewhere. Very satisfied as we always are with this store.
May 20, 2026
Reply from DFS Furniture - Hull
Good afternoon,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Excellent service as always from DFS
Excellent service as always from DFS, and the Staffs are always helpful and very patient. 100% recommended as always. Thank you Will at Hull store
Happy Customer :-)
May 19, 2026
Reply from DFS Furniture - Hull
Good morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent Customer Service
Visited the store to view and check out the colour and size of the furniture seen online. The customer assistant was extremely helpful and sent me the link to exactly what I wanted so that I could place an online order. Excellent service
May 18, 2026
Reply from DFS Furniture - Hull
Good morning Julie,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Helpful young lady in Hull
The young lady with dark hair helped us in the St Andrews Quay store in Hull was very helpful and gave good advice
May 18, 2026
Reply from DFS Furniture - Hull
Good morning Josephine,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Hull
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Hull
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Curtis was great
Curtis was great, very knowledgeable and laid back. Not pushy.
Great deal for what we wanted, straight forward
May 17, 2026
Reply from DFS Furniture - Hull
Good afternoon Victoria,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Really helpful and friendly staff nice…
Really helpful and friendly staff nice clean stor
May 15, 2026
Reply from DFS Furniture - Hull
Good morning Lyndsey,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very helpful
Very helpful, no pressure to sell, very thorough about the process and the options available
May 15, 2026
Reply from DFS Furniture - Hull
Good morning Vicky,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
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