Very good experience with Sam serving my husband and me. Really thorough with showing us the full Clarence range on your website so that we could have a combined offer of the coffee table, nest of tab... See more
Company replied
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See what reviewers are saying
Wonderful experience purchasing my mattress. I was able to try each one without feeling watched, or that I would be approached and talked into a sale. When I did eventually indicate that I would like... See more
Company replied
Rehan (unsure of spelling so apologies if its wrong ) was very welcoming and friendly as soon as we entered the store , he was very helpful and informative and made our sofa search pleasant ! Regularl... See more
Company replied
Your salesman, Mark, was most helpful. He showed me a number of settees that fitted my criteria. He answered my questions and explained to me what was involved in purchasing a settee from DFS. I now l... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Snowdon Drive, Cairngorm Gate, MK6 1AZ, Milton Keynes, United Kingdom
- 0333 999 9772
4.9
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Ghiovana/Joanna was excellent
Ghiovana/Joanna was excellent, very professional, friendly and extremely helpful
August 1, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Mark
Mark, at the MK store. was extremely helpful, explaining all about the furniture involved and its care. He didn't rush us or pressurise us and seemed genuinely keen to be as helpful as possible. Mark explained in full the process for paying by finance so that we left the store with confidence. The overall service was excellent. My wife was even presented with a coffee!
August 1, 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mark.
Kind Regards,
Jordan
DFS Customer Support
Excellent staff
Excellent staff. Very helpful. Good customer service. A smiling face attitude.
August 1, 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very good experience overall
The store is large with a really good selection of furniture. The member of staff was really helpful and knowledgeable. We weren't rushed and our concerns on sizing were met. Very happy with the items we ordered. The only negative is that we weren't aware of a delivery charge as this was never discussed so to see an extra £129 on the invoice was quite a shock!
August 1, 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you for taking the time to leave us your review, we do appreciate all feedback and we are so sorry to hear you feel this way regarding the delivery charge.
Our delivery charge is the same in-store, online and over the phone. Your delivery will be assembled in a room of your choice by professionals and the packaging of your furniture is then disposed of in a sustainable and responsible way.
Kind Regards,
Jordan
DFS Central Customer Support
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Danielle was super lovely and helpful
Danielle was super lovely and helpful. She listened to what we wanted, explained everything clearly and answered all our questions.
August 1, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
A great experience
The staff were all very professional, friendly and not pushy or aggressive. Their range of sofas etc was extensive to say the least. A big thankyou to Danielle at the Milton Keynes branch who guided me through various options and closed the deal.
August 1, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
The staff were helpful
The staff were helpful, informative and friendly without giving the hard sell.
July 29, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Friendly,welcoming team and loved the…
Friendly,welcoming team and loved the cappuccino offered
July 31, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Friendly and professional service.
July 27, 2026
Reply from DFS Furniture - Milton Keynes
Hello Natalie,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Fantastic service by Arti thank you I found exactly what I needed.
Arti was fantastic and knew exactly what I wanted. She showed me several options and was very patient. I found the sofa and chair that suited my purpose and I ordered it straight away as Arti was able to answer all the questions I had. Thank you Arti.
July 27, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
I was served By Arti and she was very…
I was served By Arti and she was very helpful and answered all my questions.
July 27, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Well informed
Well informed, enthusiastic staff made choosing our sofa and enjoyable experience
July 27, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Guivanna was extremely helpful and…
Guivanna was extremely helpful and answered all our questions
July 26, 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very friendly servise
Very friendly servise, helped to answer questions,would recommend to anyone .
July 26, 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great experience
Anna was extremely helpful, she gave me all the specific information I needed about my purchase, how to look after it and explained the finance and insurance in great depth. She took me step ny step through each stage and made me feel very at ease.
July 25, 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Anna.
Kind Regards,
Jordan
DFS Customer Support
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