Very good experience with Sam serving my husband and me. Really thorough with showing us the full Clarence range on your website so that we could have a combined offer of the coffee table, nest of tab... See more
Company replied
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Very good experience with Sam serving my husband and me. Really thorough with showing us the full Clarence range on your website so that we could have a combined offer of the coffee table, nest of tab... See more
Company replied
Wonderful experience purchasing my mattress. I was able to try each one without feeling watched, or that I would be approached and talked into a sale. When I did eventually indicate that I would like... See more
Company replied
Rehan (unsure of spelling so apologies if its wrong ) was very welcoming and friendly as soon as we entered the store , he was very helpful and informative and made our sofa search pleasant ! Regularl... See more
Company replied
Your salesman, Mark, was most helpful. He showed me a number of settees that fitted my criteria. He answered my questions and explained to me what was involved in purchasing a settee from DFS. I now l... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Snowdon Drive, Cairngorm Gate, MK6 1AZ, Milton Keynes, United Kingdom
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Reply from DFS Furniture - Milton Keynes

Reply from DFS Furniture - Milton Keynes
Anna was extremely helpful, she gave me all the specific information I needed about my purchase, how to look after it and explained the finance and insurance in great depth. She took me step ny step through each stage and made me feel very at ease.

Reply from DFS Furniture - Milton Keynes
Absolutely fantastic service nothing was too much trouble our sales assistant Lisa was very helpful and knowledgeable

Reply from DFS Furniture - Milton Keynes
Mark was extremely helpful and patient. Took time to explain everything about the items , choices and care.

Reply from DFS Furniture - Milton Keynes

Reply from DFS Furniture - Milton Keynes
We had a very helpful Assistant Giovanna..couldnt do enough for us and explained everything. We could choose what sofa with what colour fabric and feet. Very good service.

Reply from DFS Furniture - Milton Keynes
DFS staff at Winterhill are very friendly, experienced and knowledgeable. It was a pleasure to shop there.
Danielle was very helpful and pleasant, she took time to explain everything about my purchase.

Reply from DFS Furniture - Milton Keynes
Customer service was very professional and the employee was very helpful and was able to reassure me on any questions I had.

Reply from DFS Furniture - Milton Keynes
I’m very satisfied with my experience. The ladies in the showroom were welcoming and friendly, and Anna was exceptionally professional, polite, and helpful throughout. I would highly recommend them to anyone looking for excellent customer service.

Reply from DFS Furniture - Milton Keynes

Reply from DFS Furniture - Milton Keynes
Very friendly and knowledgeable staff that understood our needs

Reply from DFS Furniture - Milton Keynes
The staff were very helpful and had a great respect to the customer and never pestered me just made use a wear of how they were and if we need anything just asked

Reply from DFS Furniture - Milton Keynes
Customer service from Rehan was 10/10
Helped to pick our two sofas and designed the lay out for us.
Thank you rehan

Reply from DFS Furniture - Milton Keynes
Really helpful sales lady, was very patient with me trying everything and knowledgeable on the products

Reply from DFS Furniture - Milton Keynes
Mark was extremely helpful today and it was just a fantastic experience. He’s very knowledgable and it helped me decide what I needed for the sofa that I was about to purchase. He even let us in a few minutes early. Thanks so much Mark!

Reply from DFS Furniture - Milton Keynes
I am very pleased with the DFS store in Milton Keynes. The service was excellent; Ms. Ania was very pleasant and gave us great advice on everything.

Reply from DFS Furniture - Milton Keynes
Anna was lovely. She was very professional with her advice without being at all intrusive. She was very thorough, making sure we understood everything. A lovely experience. Thank you ☺️

Reply from DFS Furniture - Milton Keynes
Anna at the DFS store in Milton Keynes is a credit to your company, she was professional, caring and thorough throughout the whole process of picking a new sofa for our first home, I can't thank her enough!
Please give this woman a raise!🙏

Reply from DFS Furniture - Milton Keynes
Was 3rd time visiting the store, the sales assistant Anna was very helpful and remembered what we’d looked at previously but never felt under pressure to purchase

Reply from DFS Furniture - Milton Keynes
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