Alistair was very clear on how to service the various cushion types. He also sorted friends who had come with me to the shop who also purchased your products. His associates followed the process of ve... See more
Company replied
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See what reviewers are saying
Our visit to the DFS store in Paisley was a very relaxed experience that was a welcome change for furniture purchasing. We were offered & given good advice & also left to browse. Joanna showed us the... See more
Company replied
Was allowed to look around the store without being pounced on. Member of staff was very approachable, very knowledgeable, showed me various sofa beds available, asked me about the changes I am making... See more
Company replied
Ian was very helpful and professional. He clearly explained all the benefits and features regarding our choice of sofa. He then took us through the finance options available to us. All in all, Ian d... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Washington Road, PA3 4EP, Paisley, United Kingdom
- 0333 999 9792
4.9
Excellent
11K reviews
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This company invites their customers to review, whether positive or negative
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Great service from Christine she was…
Great service from Christine she was very helpful and friendly
August 8, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
He was very polite and guided us so well
He was very polite and guided us so well Saeed
August 15, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Brilliant customer service
Brilliant customer service, went out their way to make sure the pick was right for us
August 15, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
New Bed Order
Recently ordered a new bed from DFS. Ruairidh dealt with it in a friendly and professional manner and is a credit to the brand.
August 15, 2026
Reply from DFS Furniture - Paisley
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
New DFS Suite
Bobby made the purchase of our new living room suite an easy, pleasant and relaxing experience. He made sure we understood all that was being said at every step and was charming and attentive at all times.
August 15, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Customer Service was good however…
Customer Service was good however delivery charge is a disgrace
August 15, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for your feedback, our delivery fee does include full installation into your room of choice as well as the removal of all packaging.
Kind regards
Holly M
DFS Customer Support
Ash the sale person was brilliant very…
Ash the sale person was brilliant very helpful and caring and explained everything very well also took his time not rushing through the sale
Highly recommend DFS
August 15, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Exceptional service from Bobby
Exceptional service from Bobby. Asked what our requirements were. Showed us our options.
Very polite and pleasant.
August 15, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for sharing your positive feedback with us.
Kind regards
Holly M
DFS Customer Support
Sales person was really helpful and…
Sales person was really helpful and informative.
August 14, 2026
Reply from DFS Furniture - Paisley
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
I went to DFS to look for new couches…
I went to DFS to look for new couches and there was alot of choice. One of the staff, Saeed showed me round and talked me through what they had, what material, colours and prices etc. He was very knowledgeable and plesent to talk to.
August 14, 2026
Reply from DFS Furniture - Paisley
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Amazing service by Ian today
Amazing service by Ian today. Very friendly and knowledgeable, we can’t wait for our new recliner to arrive!
August 14, 2026
Reply from DFS Furniture - Paisley
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Ian.
Kind Regards,
Jordan
DFS Customer Support
We had a most intelligent customer…
We had a most intelligent customer service salesman who made our shopping experience so easy
and pleasant
Highly recommend this young man who helped us
Thank you Saeed our Advisor
August 14, 2026
Reply from DFS Furniture - Paisley
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Staff were professional and helpful
August 14, 2026
Reply from DFS Furniture - Paisley
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Koray @ paisley DFS made my purchase…
Koray @ paisley DFS made my purchase absolutely no hassle at all. The sofa I saw was perfect I wanted to add to it and it was not a problem. He also informed me about the do not deliver before date as we are currently having work done with was really helpful. Thanks Koray at DFS Paisley
August 7, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Paisley
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Paisley
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Ruairidh at the Paisley store was very…
Ruairidh at the Paisley store was very attentive. He explained everything in detail and ensured we were 100% happy before our purchase. It was a pleasure dealing with him.
August 13, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Paisley
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
I went in for a look on Monday
I went in for a look on Monday, seen sofas i like, spoke with Archie who couldn't do enough for me, anything I asked he was right on it ,very polite and helpful young man.
Today I went back to actually buy the seen sofas, asked for Archie but unfortunately he was starting later in the day so i was helped out with Bobby who again was very helpful. So glad I went to DFS. Obviously have to wait on sofas being delivered but up to now, very pleased with care and service from the lovely gentlemen.
August 12, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine E
DFS Central Customer Support
Great Experience at the Paisley store…
Great Experience at the Paisley store with Ian! You can easily order online but i highly recommend going in to have a look and a chat with the staff. I changed my mind after looking online to going in and seeing the couch’s in person. The staff are great and so helpful.
August 11, 2026
Reply from DFS Furniture - Paisley
Hello Nicole,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
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