Alistair was very clear on how to service the various cushion types. He also sorted friends who had come with me to the shop who also purchased your products. His associates followed the process of ve... See more
Company replied
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See what reviewers are saying
Our visit to the DFS store in Paisley was a very relaxed experience that was a welcome change for furniture purchasing. We were offered & given good advice & also left to browse. Joanna showed us the... See more
Company replied
Was allowed to look around the store without being pounced on. Member of staff was very approachable, very knowledgeable, showed me various sofa beds available, asked me about the changes I am making... See more
Company replied
Ian was very helpful and professional. He clearly explained all the benefits and features regarding our choice of sofa. He then took us through the finance options available to us. All in all, Ian d... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Washington Road, PA3 4EP, Paisley, United Kingdom
- 0333 999 9792
4.9
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Saeed kindly helped us navigate all the…
Saeed kindly helped us navigate all the different configuration choices and was very patient
August 10, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Very helpful and informative sales…
Very helpful and informative sales assistant, covered all options including rough idea of when goods may arrive.
August 9, 2026
Reply from DFS Furniture - Paisley
Hello Paul,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
great service loved seeing the sofa on…
great service loved seeing the sofa on the big screen. really helped my visualise it
August 9, 2026
Reply from DFS Furniture - Paisley
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
We were made to feel relaxed whilst…
We were made to feel relaxed whilst looking at suites.Derek helped us to make the right choice for us with no pressure
August 9, 2026
Reply from DFS Furniture - Paisley
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Lovely server
Lovely server, no pushy sales just helpful and friendly lady. Order took hardly any time but at the same time checked by another member of staff organised quickly. Thank you to our server she was lovely!
August 9, 2026
Reply from DFS Furniture - Paisley
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Archive was amazing
Archive was amazing. He explained everything and was very thorough. He deserves a rise in salary. I really enjoyed the experience and I hate shopping. All the staff were lovely and my pup Winnie had a great time.
August 9, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
The staff had fantastic knowledge of…
The staff had fantastic knowledge of their sofa's. They were able to advise me of what sofa to buy based off my specific wants and needs. They were pleasant and polite and took their time ensuring I was happy with my purchase.
August 8, 2026
Reply from DFS Furniture - Paisley
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
No hard sell.
Lots of information but total freedom and time to choose. In the end we came back to our first choice and that was fine.
August 9, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Very easy to talk to
Very easy to talk to, explained everoything. Great company. Would recommend 👌
August 5, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Reply from DFS Furniture - Paisley
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Excellent customer service from start…
Excellent customer service from start to finish. Ian was very friendly and approachable. Welcomed us to the store and kept the conversation light and informed. Gave us plenty of time to browse and was on hand for any questions. Took us through the whole process and explained absolutely everything we needed to know. Super friendly, knowledgeable and professional. Perfect experience for us.
August 8, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Excellent service 10/10
August 8, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
We had great experience due to the sales assistant she was great at her job.
We had a great experience due to the relax atmosphere ,the sales assistant was very nice and good at her job ,no rush she helped us decide what we best for us ,so a great place to shop.
August 7, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent Experience
The Member of staff who engaged with us was brilliant from the outset, wasn't pushy and was extremely informative with a 'couldn't do enough to help attitude'
We felt listened to throughout and were given all the relevant information to make an informed decision.
I would definitely recommend our Sales Executive to anyone looking for a suite
August 7, 2026
Reply from DFS Furniture - Paisley
Hello David,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Heather was nice
Heather was nice . She listened to what we were looking for . Heather then supplied us with a nice coffee while we were looking and was in no way pushy . We actually went in with my dad and we both ended up buying something all because of heather's good service
August 7, 2026
Reply from DFS Furniture - Paisley
Hello Jim,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Staff attentive and helpful
Visit to purchase suite having already looked and narrowed down options. Staff member spoke with us and covered our queries, viewed fabric choice in daylight. He passed us to other staff member to complete our purchase and arrange delivery schedule. Very happy with choice. Staff polite and very helpful throughout. No waiting and no pushy sales.
August 6, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
A great buying experience
The sales assistants were really knowledgeable, friendly and helpful.
Derek and the others made choosing a sofa easy.
August 6, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
nice easy experience and helpful and…
nice easy experience and helpful and informative staff on sofas
August 6, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
5 star
Very helpful staff members who made the purchase process very easy to understand.
August 5, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Roary was brilliant
Roary was brilliant
Advised of our budget and what we wanted and he found the perfect couch within minutes
July 29, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
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