Great service from DFS advisor Marlon. Bought lovely Chaise/3 seater plus bench footstool plus swivel chair (recommend Alani with lots of nice colours) He listened to all my needs and also bundl... See more
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Very friendly and helpful staff, and not at all pushy - happily let us browse until we had questions. The store layout was good and easy to navigate too as I knew roughly what I wanted and those type... See more
Gideon was extremely helpful and took the time to ensure we had measured the space in our house so that the unit chosen would fit. He then continued and gave us a full explanation of the sofa we had c... See more
We recently bought a 3-seater and 2-seater sofa from DFS. The sofas are extremely comfortable, stylish, and great quality. We found exactly what we were looking for. The whole experience with DFS... See more
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Twinches Ln, Slough Retail Park, SL1 5AL, Slough, United Kingdom
- 0333 999 9785
4.9
Excellent
5K reviews
Asks customers to review
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Alan was really helpful
Alan was really helpful. He put the order in quick and easy. Highly recommend.
August 7, 2026
Reply from DFS Furniture - Slough
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Ahmed was very helpful
Ahmed was very helpful, talked us through everything we needed to know, explained all the delivery options and made sure we were happy with everything. A very friendly young man and not pushy. We had been into the store previously and made a decision on what we wanted, he doubled checked all our measurements and made sure that we understood what the options would be should the sofa not fit, (removing arms etc).
August 9, 2026
Reply from DFS Furniture - Slough
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Marlon was super helpful
Marlon was super helpful. Stayed over his time. A genuinely helpful guy. Not pushy.. gentle questions to ensure I made the right choice..
August 8, 2026
Reply from DFS Furniture - Slough
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
The member of staff we had was very…kind and helpful
The member of staff we had was very helpful and honest. Helped us choose the best sofa for us.
August 8, 2026
Reply from DFS Furniture - Slough
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Sales representative name was Tanya…
Sales representative name was Tanya from DFS very very efficient very thorough explaining everything else with regards to the sofa the after-care how to puff up the sofa cushions and with regards to the finance. Very very pleased would always buy from her again if we were to buy another sofa in the near future.
August 8, 2026
Reply from DFS Furniture - Slough
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
So helpful and knowledgeable.
Very helpful staff. Very knowledgeable on furniture and explained ordering, care package and delivery process Very clearly.
August 8, 2026
Reply from DFS Furniture - Slough
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
We have received great experience as…
We have received great experience as the assistant was very patient and put lots of efforts to make us feel comfortable.
August 8, 2026
Reply from DFS Furniture - Slough
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Ask for Ahmed
Ahmed was great they were knowledgable and had taken the extra steps to find out information.
Additionally they was polite, well mannered, good listening what made the whole experience feel natural and not forced.
August 8, 2026
Reply from DFS Furniture - Slough
Hello Josh,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Tanya was exceptionally knowledgeable…
Tanya was exceptionally knowledgeable and helpful.
August 7, 2026
Reply from DFS Furniture - Slough
Hello Lennon,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Lovely experience
Lovely experience, Skye was very patient, attentive and helpful, we didn’t feel pressured or rushed into making a decision
August 7, 2026
Reply from DFS Furniture - Slough
Hello Ann,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Alan was very helpful and explained…
Alan was very helpful and explained everything twice to make sure everything was in order. Really welcoming and explained about care of the sofas purchased. Very happy with the experience in store.
August 7, 2026
Reply from DFS Furniture - Slough
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Sofa completely lost shape few weeks…
Sofa completely lost shape few weeks after delivery it looks terrible foam falling apart inside had 3 visits for repairs and now being told I can't have a replacement
Would never buy from DFS again using cheap material but charging thousands for sofas but when something goes wrong takes months to speak to a manager can honestly say I wish I never bought the sofa so disappointed init the quality is shocking
Save your money and go else where
Only option that was given to me was to allow another repair after I had already done so being told that was my only option
November 23, 2025
Reply from DFS Furniture - Slough
Good morning Emma,
Thank you for taking the opportunity to share your review with us, is it disappointing to hear you are experiencing an issue with your furniture and remain unhappy with the outcome provided. We can confirm a service visit has been conducted alongside a visit from the store manager, and options have been made available to you in relation to resolving your concerns, we do hope to bring this to a satisfactory close for you.
Kind Regards,
Holly M
DFS Customer Support
Very good service
August 6, 2026
Reply from DFS Furniture - Slough
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
I visited the Slough store today to…
I visited the Slough store today to purchase a new sofa. Lovely range and absolutely fantastic customer service provided by Tanya, highly recommend this store if you’re looking to invest in some new furniture!
August 4, 2026
Reply from DFS Furniture - Slough
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Really helpful
Tanya was very helpful. We only went in to browse but she found our perfect sofa bed as soon as she spoke to us. She was very knowledgeable on the products as well as listening to our needs.
August 4, 2026
Reply from DFS Furniture - Slough
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Great experience with DFS
Great experience with DFS! Delivery was quick, and the customer care team was very helpful and patient in answering all my questions. The sofa itself is super soft, comfortable, and exactly what we were looking for. Highly recommend!
July 27, 2026
Reply from DFS Furniture - Slough
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Excellent service by Darren 👍🏻👍🏻 Polite, good sense of humour and cooperative
Honest helpful and constructive
August 3, 2026
Reply from DFS Furniture - Slough
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Slough
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
The customer sales advisor Tania was…
The customer sales advisor Tania was very knowledgeable and helpful, she also showed patience.
August 3, 2026
Reply from DFS Furniture - Slough
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Straight away refused even with great…
Straight away refused even with great score and good gross house hold income. Order number is: 48Z4I7693
August 2, 2026
Unprompted review
Reply from DFS Furniture - Slough
Good Morning,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
We are very sorry to see that you've rated DFS 1 star, this is very disappointing and we apologise for any inconvenience caused.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.
Kind Regards,
Jordan
DFS Customer Support
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