Great service from DFS advisor Marlon. Bought lovely Chaise/3 seater plus bench footstool plus swivel chair (recommend Alani with lots of nice colours) He listened to all my needs and also bundl... See more
Company replied
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See what reviewers are saying
We recently bought a 3-seater and 2-seater sofa from DFS. The sofas are extremely comfortable, stylish, and great quality. We found exactly what we were looking for. The whole experience with DFS... See more
Company replied
Very friendly and helpful staff, and not at all pushy - happily let us browse until we had questions. The store layout was good and easy to navigate too as I knew roughly what I wanted and those type... See more
Company replied
Gideon was extremely helpful and took the time to ensure we had measured the space in our house so that the unit chosen would fit. He then continued and gave us a full explanation of the sofa we had c... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Twinches Ln, Slough Retail Park, SL1 5AL, Slough, United Kingdom
- 0333 999 9785
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I visited the Slough store today to…
I visited the Slough store today to purchase a new sofa. Lovely range and absolutely fantastic customer service provided by Tanya, highly recommend this store if you’re looking to invest in some new furniture!
August 4, 2026
Reply from DFS Furniture - Slough
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Really helpful
Tanya was very helpful. We only went in to browse but she found our perfect sofa bed as soon as she spoke to us. She was very knowledgeable on the products as well as listening to our needs.
August 4, 2026
Reply from DFS Furniture - Slough
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Great experience with DFS
Great experience with DFS! Delivery was quick, and the customer care team was very helpful and patient in answering all my questions. The sofa itself is super soft, comfortable, and exactly what we were looking for. Highly recommend!
July 27, 2026
Reply from DFS Furniture - Slough
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Excellent service by Darren 👍🏻👍🏻 Polite, good sense of humour and cooperative
Honest helpful and constructive
August 3, 2026
Reply from DFS Furniture - Slough
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Slough
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
The customer sales advisor Tania was…
The customer sales advisor Tania was very knowledgeable and helpful, she also showed patience.
August 3, 2026
Reply from DFS Furniture - Slough
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Straight away refused even with great…
Straight away refused even with great score and good gross house hold income. Order number is: 48Z4I7693
August 2, 2026
Unprompted review
Reply from DFS Furniture - Slough
Good Morning,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
We are very sorry to see that you've rated DFS 1 star, this is very disappointing and we apologise for any inconvenience caused.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service by Faisal
Excellent customer service by Faisal. Talked through everything and showed patience whilst we decided.
August 2, 2026
Reply from DFS Furniture - Slough
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Buying two armchairs
The service was excellent
The sales person was very helpful talked me through everything and doubled checked with me to make sure I was happy with my order
August 2, 2026
Reply from DFS Furniture - Slough
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great Service from the start .Patient…
Great Service from the start .Patient and very knowledgeable in regards to the products
Walked up through various options until we found the right sofa :)
August 1, 2026
Reply from DFS Furniture - Slough
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Very pleased to meet with sales person…
Very pleased to meet with sales person and really good experience
August 1, 2026
Reply from DFS Furniture - Slough
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Ahmed was very helpful
Ahmed was very helpful, nice and knowledgeable on the sofa’s we purchased
August 1, 2026
Reply from DFS Furniture - Slough
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Entering your store my son & I received…
Entering your store my son & I received a very warm welcome & the assistant showed me to the item I was going to purchase, showed me the colours of which I chose a different one, went through a few things with me & the item was ordered for me.
I must say he was certainly professional, friendly with a good knowledge.
August 1, 2026
Reply from DFS Furniture - Slough
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Customer care
July 25, 2026
Reply from DFS Furniture - Slough
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Slough
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Slough
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Alan was a brilliant salesman
Alan was a brilliant salesman, very much customer oriented and helpful. Really good customer service care.
July 30, 2026
Reply from DFS Furniture - Slough
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Just such a lovely guy who went through…
Just such a lovely guy who went through everything with us at your slough branch Hamid just so informative and helpful couldn’t get better than that . Thank you.
July 29, 2026
Reply from DFS Furniture - Slough
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
It was great experience the customer…
It was great experience the customer service was up to the mark the person who sold us the sofa was patient.
July 29, 2026
Reply from DFS Furniture - Slough
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Muhammad was v helpful and explained…
Muhammad was v helpful and explained everything we needed to know . A very pleasant visit to your store .
July 28, 2026
Reply from DFS Furniture - Slough
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
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