DFS Furniture - Slough Reviews 

5,317
TrustScore 5 out of 5

4.9

Twinches Ln, Slough Retail Park, SL1 5AL Slough, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Really great sofa buying experience at the Slough branch. Ahmed was a first class sales person and was really attentive, understood our needs and helped us select the perfect sofa for our living roo... See more

Company replied

Rated 5 out of 5 stars

Great service from DFS advisor Marlon. Bought lovely Chaise/3 seater plus bench footstool plus swivel chair (recommend Alani with lots of nice colours) He listened to all my needs and also bundl... See more

Company replied

Rated 5 out of 5 stars

We received a great experience from Gideon!!! Would recommend him a million times over, kind, understanding and knew how to have a good laugh. Everything was so smooth from beginning to end and unde... See more

Company replied

Rated 5 out of 5 stars

We recently bought a 3-seater and 2-seater sofa from DFS. The sofas are extremely comfortable, stylish, and great quality. We found exactly what we were looking for. The whole experience with DFS... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Twinches Ln, Slough Retail Park, SL1 5AL, Slough, United Kingdom

  • 0333 999 9785

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(5,317)

93,853 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service by Faisal

Excellent customer service by Faisal. Talked through everything and showed patience whilst we decided.

August 2, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Buying two armchairs

The service was excellent
The sales person was very helpful talked me through everything and doubled checked with me to make sure I was happy with my order

August 2, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great Service from the start .Patient…

Great Service from the start .Patient and very knowledgeable in regards to the products
Walked up through various options until we found the right sofa :)

August 1, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Very pleased to meet with sales person…

Very pleased to meet with sales person and really good experience

August 1, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Ahmed was very helpful

Ahmed was very helpful, nice and knowledgeable on the sofa’s we purchased

August 1, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Entering your store my son & I received…

Entering your store my son & I received a very warm welcome & the assistant showed me to the item I was going to purchase, showed me the colours of which I chose a different one, went through a few things with me & the item was ordered for me.
I must say he was certainly professional, friendly with a good knowledge.

August 1, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Customer care

July 25, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Very helpful

Very helpful

August 1, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Alan was a brilliant salesman

Alan was a brilliant salesman, very much customer oriented and helpful. Really good customer service care.

July 30, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Just such a lovely guy who went through…

Just such a lovely guy who went through everything with us at your slough branch Hamid just so informative and helpful couldn’t get better than that . Thank you.

July 29, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

It was great experience the customer…

It was great experience the customer service was up to the mark the person who sold us the sofa was patient.

July 29, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for sharing your kind review with us.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Muhammad was v helpful and explained…

Muhammad was v helpful and explained everything we needed to know . A very pleasant visit to your store .

July 28, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

The assistant was most helpfull did not…

The assistant was most helpfull did not rush me explained all the ins and outs.I found him to be most pleasant and knowledgeable .

July 28, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Amazing service

Amazing service

July 28, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for your lovely feedback.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Mo was a great help and helped me out…

Mo was a great help and helped me out massively with choosing the right sofa!
Thank you for the best customer service❤️

July 27, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

A visit to DFS in Slough

Gideon and Alan were both very helpful, polite and knowledgeable in assisting me with the purchase of my new sofa.

July 25, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Great Customer Service!!

I spoke to Mo, who was very informative and had excellent knowledge of all the sofas without needing to look anything up. Mo showed me several options that suited my needs and gave me time to look around without any pressure, he was professional and polite. As a result, I ended up purchasing both a sofa and a bed.

July 27, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Mohammed was very helpful

Mohammed was very helpful

July 27, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello Humayu,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Really good experience

Really good experience, lovely service from the staff and an amazing purchase which we are going to enjoy for many years to come!

July 27, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello Ella,

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,

Lia
DFS Customer Support

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