We had a great experience with Liam at DFS. He was friendly, helpful and never pushy. Although we knew what we wanted, he showed us multiple options and gave us plenty of time to think things through... See more
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Myself and my wife visited teesside Park store on Monday evening to enquire about a Orka sofa, We where met by a lovely gentleman (sorry unsure on name) who was very approachable. He showed us to the... See more
Company replied
You are spoilt for choice at Teesside Park with several sofa shops in close proximity. We had an idea of what we were looking for having researched it on line. I think we visited DFS 3 times and each... See more
Company replied
Received excellent service today from Lucy and Annabelle at the Stockton store (Teesside Park). The girls were very welcoming and helpful; they gave valuable advice and information on sofa care and de... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, United Kingdom
- 0333 999 9845
4.9
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Helpful staff and didn't feel pressured.
August 17, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Debbie
Debbie! She is wonderful and the best sales person I have came across. Not at all pushy and was actually interested in getting to know us rather than selling. She is a credit to you!
August 16, 2026
Reply from DFS Furniture - Stockton
Hello Liam & Danielle,
Thanks for your lovely feedback, we’re glad to hear Debbie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Stockton
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Thank you so much to Daniel from the…
Thank you so much to Daniel from the Stockton branch of DFS. Very helpful offering advice when asked! No pushy sales tack, just a very professional approach which helped make the process really positive! Thanks again for all your help. Steve and Jo Hodgson
August 16, 2026
Unprompted review
Reply from DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Friendly and helpful staff
Great product knowledge from the Dale and the rest of the staff. Also a super choice of furniture .
August 8, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Great staff
Great staff, Daniel was amazing today, really helpful with any questions or queries that we had. Found our perfect sofa ☺️
August 16, 2026
Reply from DFS Furniture - Stockton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Listened to what we wanted and found…
Listened to what we wanted and found the perfect sofa
August 16, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Friendly no pressure service with…
Friendly no pressure service with patience and good knowledge of stock
August 9, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for your positive review.
Kind regards,
Holly M
DFS Customer Support
The individual who dealt with me from…
The individual who dealt with me from the minute I entered the store until I left has been positive throughout in ensuring I get what I wanted.
10/10
August 14, 2026
Reply from DFS Furniture - Stockton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Dale was so helpful and made sure…
Dale was so helpful and made sure everything was right for us. We can’t wait for our new sofa
August 16, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Staff members were really helpful and…
Staff members were really helpful and friendly a fantastic customer service and an effortless service from start to finish
August 16, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Fantastic experience
The store assistant Debbie who helped me was friendly, polite and informative. The customer service was fantastic, they ordered my sofa for me with no problems and it all went smoothly. Would 100% recommend
August 16, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Warren was polite friendly and helpful…
Warren was polite friendly and helpful without being pushy.
August 16, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great experience at DFS Teesside Park
Team at DFS Teesside Park were excellent, very helpful, not pushy and supportive in picking quality products. Very happy with the support and looking forward to getting the items into the home
August 16, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Stockton
Hello Julie,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Dale was excellent helped us choose the…
Dale was excellent helped us choose the perfect sofa no sales pushy uncomfortable feeling just a genuinely lovely guy! Thanks so much
August 16, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff very helpful
Staff very helpful - even made us a drink!! Cannot fault the service - well done DFS 👍👍
August 15, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Super efficient friendly staff
Super efficient friendly staff. Everything was explained clearly
August 8, 2026
Reply from DFS Furniture - Stockton
Hello Brenda,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Well laid out shopfloor with plenty of…
Well laid out shopfloor with plenty of options
August 15, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Stockton
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
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