We had a great experience with Liam at DFS. He was friendly, helpful and never pushy. Although we knew what we wanted, he showed us multiple options and gave us plenty of time to think things through... See more
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Myself and my wife visited teesside Park store on Monday evening to enquire about a Orka sofa, We where met by a lovely gentleman (sorry unsure on name) who was very approachable. He showed us to the... See more
Company replied
You are spoilt for choice at Teesside Park with several sofa shops in close proximity. We had an idea of what we were looking for having researched it on line. I think we visited DFS 3 times and each... See more
Company replied
Received excellent service today from Lucy and Annabelle at the Stockton store (Teesside Park). The girls were very welcoming and helpful; they gave valuable advice and information on sofa care and de... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, United Kingdom
- 0333 999 9845
4.9
Excellent
9K reviews
Asks customers to review
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Helpful polite took time to explain…
Helpful polite took time to explain things gave us time to talk things over try different ones picked which l sutes us
August 8, 2026
Reply from DFS Furniture - Stockton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Stockton
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Stockton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Stockton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service will be back in the near…
Great service will be back in the near future Thank you great staff
August 2, 2026
Reply from DFS Furniture - Stockton
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Patsy
Happy with my experience after visiting DFS store today. Salesman Dale was very informative and efficient I couldn't fault him!
Looking forward to receiving my purchases.
August 14, 2026
Reply from DFS Furniture - Stockton
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Dale met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Stockton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Received excellent service from DFS…
Received excellent service from DFS Teesside park today. The salesman was friendly polite and knowledgeable.
August 14, 2026
Reply from DFS Furniture - Stockton
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service from Brandon…
Excellent customer service from Brandon he even stayed after his shift end to help us decide which sofa to buy.
August 14, 2026
Reply from DFS Furniture - Stockton
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
I visited twice and spoke with both…
I visited twice and spoke with both Annabel and Lucy. Both were warm, friendly and knowledgeable, gave me good advice and helped me choose the sofa that was right for me. Thank you very much!
August 6, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Friendly and enjoyable experience
Enjoyable experience. Michael was friendly, patient and supportive, and had a genuine warmth and was very helpful. He gave me space to make decisions in my own time without imposing or pressurising, stepping back at times to allow me room to think about my choices.
August 13, 2026
Reply from DFS Furniture - Stockton
Hello Sara,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Cinema sofa
Myself and my husband had a great experience. Customer service was excellent!
August 6, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
The sales man had fantastic knowledge
The sales man had fantastic knowledge, we told what we were after he took us straight to a couch and it was perfect. Made whole experience so easy
Thank you
August 6, 2026
Reply from DFS Furniture - Stockton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Dale was fantastic
Dale was fantastic, so polite, we went in with a certain sofa in mind and that’s exactly what we ordered. Customer service was second to none even with the internet glitch in the heat. Recommend so highly
August 13, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Very good service from DFS at Stockton.
Very good service from DFS at Stockton.
Very helpful and explained the differences between the type of leather and style of the sofa.
August 12, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Reply from DFS Furniture - Stockton
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
excellent service and great staff
August 12, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent knowledgeable service and didn't feel pressured to buy.Very relaxed atmosphere
Excellent knowledgeable
August 12, 2026
Reply from DFS Furniture - Stockton
Hello Pauline,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Friendly
Friendly, polite and approachable staff who are knowledgeable in the products they are selling.
August 12, 2026
Reply from DFS Furniture - Stockton
Hello Julie,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff excellent and very knowledgeable
The young man who served me He was brilliant Gave me all the information about my purchase that I needed Very pleasant You are very lucky to have the staff you have.
August 12, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
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