SCAMMERS!! BEWARE!! EVERYONE. DO NOT TOUCH THIS COMPANY WITH A BARGE POLE! This company has gone into liquidation and have rebranded themselves as EE Glazing. Nothing went right with this c... See more
DG Solutions
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See what reviewers are saying
After two years and over £14,000 paid our windows are still not finished I ring today to be told they have gone into administration a woman is still answering the phone telling me I would get a call b... See more
Fitters took care and knew what they were doing. Tidied up after themselves. Polite and helpful. Company also rectified damage caused by previous installation, using people who knew what they were... See more
Had a cold call from dg solutions whilst cleaning my windows,was a little worried as we had not heard about them as a company.Andy and Neil turned up on the Monday morning as arranged and fitted all 1... See more
Company replied
Company details
- Window Installation Service
- Conservatory Specialist
- Door Supplier
- PVC Industry
- PVC Windows Supplier
- Window Supplier
About DG Solutions
Written by the company
Why DG Solutions?
DG Solutions, with over 30 years management experience, is a company that cares. We care about the quality of our products, our workmanship, our installation and, foremost, our customers — sustaining a well-earned reputation by offering the highest levels of service year after year, achieving the prestigious Government Endorsed Standards ‘Trust Mark’ for improved service delivery and workmanship.
We believe in understanding customers’ requirements and tailoring those requirements to a range of bespoke solutions, from uPVC windows, doors, porches, conservatories and fascia, soffits & guttering. We understand that windows and doors are not simply part of the house furniture; they are integral to the well being of your family and home.
With branches throughout the southeast of England and a family-oriented outlook, providing a unique personal service,
DG Solutions consistently achieves the highest accolades from supplier to customer, offering an end-to-end ‘solution’ like no other.
You can rest assured that we’ll turn your ideas into reality and create the perfect vision for you — not just from our unequalled design experience, level of product and surveying quality and installers that are the envy of our peers, but from our passion, integrity and dedication to provide the best.
Industry leading products
At the forefront of all DG Solutions’ product designs is the need to satisfy today’s demands within three key areas - security, energy efficiency and quality.
Today, more than ever, security plays a major part in the decision making process — DG Solutions provide windows that are ‘Secured By Design’, an official police security initiative, conforming to the highest possible stamp of approval for your family’s safety, while adhering to the highest British Standards Institution (BSI) classifications.
As with all areas of DG Solutions’ research & development, we lead the way in providing eco-friendly thermal efficiency to substantially reduce customers’ energy bills and carbon footprint. With our argon-filled Pilkington Planitherm glass, a superior step-up from the more widely used ‘K Glass’, plus our multi-profiled Rehau frames, DG Solutions offers an unparalleled A+8 grade heat-saving level of over 92.5%. This guarantees our customers maximum energy efficiency and overachievement in all associated ‘green’ areas.
Finally, we only use 100% virgin uPVC in our build. Our style, look and feel will always be a perfect match for our discerning customers’ intended design - from a modern, colourful theme to a conservation project.
Highest service levels, guarantees and warranties
At DG Solutions, we firmly believe you are only as good as your customer feedback. This is why we always strive to exceed expectations and why our customer service feedback consistently proves that our workmanship the highest of standards.
We insist that our project managers, surveyors and installers are working to our exacting standards, all within our rigid code of practice, avoiding all unnecessary disruption and inconvenience.
Our all inclusive 10 year manufacture’s warranty is fully backed by our industry’s adherence board, the Fenestration
Self-Assessment Scheme (FENSA) with a double insurance-backed policy from the Incorporation of Plastic Window Fabricator and Installers (IPWFI) and HomePro Insurance, for all our customers, meeting all and any financial obligations for the period of warranty.
To clarify, should the need arise, DG Solutions will be at your service for the next 10 years and at the ready with a dedicated post-sales installation team.
Contact info
Unit 15, 97-101 Peregrine Road, Hainault Business Park, IG6 3XJ, Ilford, United Kingdom
- 0343 2100 778
- customerservices@dgsolutions.co.uk
- www.dgsolutions.co.uk
Top quality workmanship
Having just had some windows installed which included building a wall I was extremely pleased with the quality of the installation. The fitter was very good and clearly took pride in his work. Indeed, he went the extra mile to complete the job on time. However, the same can not be said for post installation services. It took many weeks of emails and telephone calls before a door broken during installation was finally repaired.

Reply from DG Solutions
Thanks to DG Solutions for a great…
Thanks to DG Solutions for a great expirence with our new windows and door. Chris & Sam managed to get 13 windows and door worked through in 2 days which was fab. From initial quote to completion of the job was only 3 weeks or so. I would highly reccommend DG if you need new windows and doors.
Mr & Mrs Bush

Reply from DG Solutions
I have given a well deserved five…
I have given a well deserved five stars…Scott and Kirk were two very professional and helpful men, nothing was too much trouble for them. Two of my front windows were issued with the wrong glass however a quick call to the office to put the problem right and straight away the correct glass was made and fitted a week later by Paul and his mate another excellent job from them.. I thank Peter too for his help in getting the job completely finished to perfection I would definitely recommend this company to my friends.
A very satisfied customer

Reply from DG Solutions
Had a problem with one of our windows…
Had a problem with one of our windows and Bob arrived at 8.45 am prompt and advised what had to be done. Very impressed - thanks Bob

Reply from DG Solutions
What a team
What a team, Mick and Dave fitted my windows in 36 degree heat, hottest day of the year.
They were thoroughly professional and by the time they finished it was like the window fairies had been. No mess as they cleaned up after themselves.
Thank you chaps you were stars ⭐️

Reply from DG Solutions
Great service
Great service. There was no heavy sales pitch, the quote was better than expected, & the fitters, Mark & Brad, we’re professional & considerate. I will definitely use the company again, & recommend it to others. Thanks 😊

Reply from DG Solutions
Lovely windows and excellent service
Lovely windows fitted as planned in record time, with excellent finish around the edges. Jack and Tijah cleaned everything up afterwards and left my house spotless.

Reply from DG Solutions
The fitter (Mick) was fantastic
The fitter (Mick) was fantastic - very professional and friendly. Very pleased with the new windows and doors!

Reply from DG Solutions
Great fitting service but ...,
Fitters were Professional and courteous from start to finish. Very pleased with work carried out and the windows look stunning
Sadly the salesman was not so professional
An emergency meant we were not available for the measuring. The salesman was contacted and till this date, no response!!!!
Luckily the gentleman doing the measuring found us still at home and, as he had had a long journey to get to us, we delayed our departure to the hospital to enable him to take the measurements.
Thank you for a non stressful service apart from the non cancellation of the visit

Reply from DG Solutions
Professional and courteous from start…
Professional and courteous from start to finish. Very pleased with work carried out and the windows look stunning
Thank you for a simple non stressful service

Reply from DG Solutions
What a shame the fitters were spot on…
What a shame the fitters were spot on and the work was good
Unfortunately the manager was exceptionally rude swearing,if I had used language like this I would probably had the call disconnected
In most industries this would Have been a disaplinery matter,but since he says he owns the company it will be forgotten
The reason for the heated exchange was having been told by the salesman that you only have to pay on completion of the work,this is also on the sales agreement which states and I quote the balance must be paid immediately the installation has been completed.this was not the case as one of the glass units was the wrong size,I offered to pay once the unit was installed which upset the boss who then threatened to remove all the windows
Not the sort of company I would do business with.

Reply from DG Solutions
Love my new windows and doors
Love my new windows and doors, fitted by Jack and Tijah. Good workmanship and very efficient and they leave everywhere clean and tidy .....
Would not hesitate to recommend this Company

Reply from DG Solutions
The Kyle and Dave was really nice and…
The Kyle and Dave was really nice and really good at there job happy experience

Reply from DG Solutions
Don't use this company
Don't use this company. Although the quality of the frames seems to be a good one , the glass window is very poor with scratches.
During the window installation in February,22 Ben installed wrong windows , but he didn't accept as a fault; handels were different colour at this point.
After lots of efforts from my side to contact the company and two missed appointments by the Service Engineer, he finally came in April to replace the handles and to look on scratched windows. The Engineer had agreed that two of them should be replaced. Since then I cannot make any contact with the company. They don't answer in their 0800 or 01295 number I have been given.
Furthermore, we had an installation done in February,22 and 4 months later we have not receive any certificates for the work.
Contract number 42509B - Hopefully somebody from DG will contact me.

Reply from DG Solutions
Very pleased with the windows.
Very pleased with the windows.
Ron and Dan were very pleasant friendly workers and everything was left clean and tidy
Thank you very much

Reply from DG Solutions
Everything done in good time workers
Everything done in good time workers
Nigel and Sam very efficient and polite
All cleaned up nicely and all done in less than 2 days

Reply from DG Solutions
Excellent team fitting our windows
Excellent team fitting our windows - James and Lloyd. Arrived on time and carried out the work very efficiently. Job was completed much quicker than we expected and the team cleared everything away after them. Great job.

Reply from DG Solutions
Overall very satisfied
The guys fitting the windows were great. The only reason I didn't give 5 stars was the lack of confirmation ahead of installation. There was quite a long lead in time (down to me) but I had to ring to check that they were still coming on the agreed day and I feel that they should have contacted me.

Reply from DG Solutions
Very pleased with this company’s…
Very pleased with this company’s windows and doors excellent work and fitters we’re very good no mess and did excellent job Chris and Sam would highly recommend this company

Reply from DG Solutions
Mixed views on this company
Mixed views on this company
Most of the fitters we've had have been very polite and very tidy from the Exeter branch,some of the products have been below par, we've had 10 windows and 2 doors fitted,the only thing I'm not really happy with is the organisation dates which have let them down

Reply from DG Solutions
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