Diadora Reviews 

617
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality, stylish design, and comfort of the products, often describing them as excellent and built to last. Many people found the shoes to be among the best they've ever owned, appreciating the great evolution and classy look. Reviewers also frequently highlight the fast delivery service and the ease of the ordering process on the website, appreciating clear communication and prompt shipping. However, some people mentioned experiencing significant shipping delays, with items taking longer than expected to arrive. There were also instances of poor communication regarding shipping updates, tracking, or even lost packages, causing frustration for a small portion of customers.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the comfort, design, and overall high... See more

Quality

Reviewers highlight positive aspects of quality, with many consumers expressing satisfaction with the high... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast shipping times and efficient... See more

Website

Customers had positive experiences with the website, finding it extremely easy to order and appreciating how... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the outstanding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shoes were great but there was zero communication about expected shipping date, or when the item had shipped and no tracking information offered.

Rated 5 out of 5 stars

The purchase experience and delivery were excellent. I was informed of each step of the process, and the delivery was prompt. The shoe I received was amazing in every way with the exception of the arc... See more

Rated 5 out of 5 stars

Im very satisfied with the quality of the shoes I ordered. The shipping took a while about 10 days or so. Although I'm pretty impatient. I liked all the update that were given for shipping. Lastly the... See more

Rated 5 out of 5 stars

Don't let the 'lower-tier' label fool you; these are stylish and built to last. I loved the look and feel so much that I grabbed three different colorways.


Company details

  1. Sportwear Manufacturer

Written by the company

Discover the Diadora Online Shop: you can find Shoes, Clothing and Accessories for sport and leisure time. Do not miss Heritage and Sportswear collections.


Contact info

4.2

Great

TrustScore 4 out of 5

617 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(617)

149 reviews in the last 12 months

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Rated 3 out of 5 stars

Good and bad to order from

A little bit of work to set up account. Didn't like the fact they charge 7$ to return an item (shorts that are different sized) that is brand new and not a right size. Makes me not want to order from them. Love the shoes.

April 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Great shoe quality

Great shoe quality—the leather is incredibly good. I’m looking forward to my next purchase and would love to see more Diadora shoes Made in Italy!!!

March 19, 2026
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Rated 5 out of 5 stars

Great company

The purchase experience and delivery were excellent. I was informed of each step of the process, and the delivery was prompt. The shoe I received was amazing in every way with the exception of the arch not being quite right for my feet. Filling out the request for return was simple and easy to complete.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Im very satisfied with the quality of…

Im very satisfied with the quality of the shoes I ordered. The shipping took a while about 10 days or so. Although I'm pretty impatient. I liked all the update that were given for shipping. Lastly there were a little scuffs on the shoes I ordered, which is a little disappointing. I'm excited to break the shoes in, thank you so much diadorra team.

January 13, 2026
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Rated 1 out of 5 stars

Should have stuck with Adidas! Avoid!

Have purchased many Diadora trainers in the past but never direct. I buy trainers and indeed clothes from Adidas almost weekly and their service is fantasic. Surely buying direct from the manufacturer is the way to go right, what could go wrong?

Placed my order on 02/01 and at time of order the website clearly states delivery in 3-5 days. Well it's now 07/01 and I haven't even had a dispatch notification.

Filled out the form in the "contact us" section on their website but when you click send, nothing happens.

Finally spoke to someone who couldn't have sounded more disinterested if he tried and I was informed my order hasn't even been packaged. When I challenged him that the time scale for delivery is 3-5 days, he said "yeah that's after it's been shipped".......what a lovely get out of jail free card that is. Absolutely false and misleading delivery information at time of order if that's the case then. What kind of company tells a customer 3-5 days for delivery but omits the fact that clock doesn't start ticking until they send it out? Going by that logic, it could be weeks before I get my order.

The most egregious thing? I was charged £20 for delivery.....£20 for one pair of trainers. How on earth can that be justified?!

Terrible service and disgusting delivery charges. Will never purchase another Diadora product again.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Better quality definitely better than other brands

It is about time that I found trainers in size 5.5 and I love it so comfortable it is perfect size! It is very rare that I see 5.5 in trainer that I really liked & wanted to buy. Better quality than other brands I will continue to buy this shop again, not other brands cos they don’t last longer

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Beautifully made

Beautifully made, stylish and comfortable sneakers. These are my first pair of Diadora sneakers and they will not be my last.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Best Tennis/Pickleball Shoes

I purchased two shoes and been wearing them for 3 months now. With all honesty, the best tennis/pickleball shoes I’ve ever had. No regret purchasing them and already planning to get more.

November 30, 2025
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Rated 5 out of 5 stars

Great Shoes

I own nearly every version of the Camaro line of sneakers. Great quality and comfort. Highly recommended.

November 21, 2025
Unprompted review
Rated 3 out of 5 stars

Crazy expensive shipping prices

Crazy expensive shipping prices. Almost as much as the item. Took nearly a week to arrive from a regular delivery company.
Absolutely no reason for it to be so overpriced.

November 5, 2025
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Rated 1 out of 5 stars

Received wrong products

I'm from Malaysia. I bought some products from your website, unfortunately the items were wrong and when I request return, they refused. I'm really disappointed since the price was very expensive. I have suffered losses that were not my fault.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Top notch comfort and service

Very happy with the pair of shoes I bought. The item is high-quality and super comfortable. On top of that, the delivery was fast. I highly recommend !

September 16, 2025
Unprompted review

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