Digby Brown Solicitors Reviews 

3,623
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 600 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated legal team for providing exceptional personal support, showing deep empathy, and making complicated compensation claims completely stress-free from start to finish. Consumers note that staff members are consistently polite, patient, and always available to answer questions while offering reassuring guidance throughout the entire journey. Some people also felt that starting a legal claim could initially feel daunting or nerve-wracking during such difficult times before receiving professional assistance. A few other people also noted seeking assistance after being involved in unexpected road traffic accidents that required careful legal navigation.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting clear communication and... See more

Service

Users describe positive interactions with service, highlighting top-class professionalism and support from... See more

Claim

Consumers find claim handling to be a largely positive experience, praising the stress-free and supportive... See more

Customer communications

Reviewers express high satisfaction regarding contact experiences, highlighting supportive interactions from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an injury claim through digby brown and they handled everything making it so easy and stress free for myself while I recovered. The outcome was favourable aswell thanks to their efforts. Euan Ro... See more

Company replied

Rated 5 out of 5 stars

I would like to thank Claire ( paralegal ) for all the provisional work and Noah for seeing the claim over the line Full professional service from start to finish and securing best offer available... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend Digby Brown Solicitors. They supported me from the very beginning right through to the successful conclusion of my case. A very special thank you to Tamara for all her he... See more

Company replied

Rated 5 out of 5 stars

Digby brown were great. Always kept you up to date each month with what was going on. Rachel who was dealing with our case was always polite and understanding explaining things as we went along. Ve... See more

Company replied


Company details

  1. Personal Injury Attorney
  2. Law Firm
  3. Lawyer
  4. Legal Services

Written by the company

Digby Brown is Scotland's largest personal injury practice. From our seven offices in Glasgow, Edinburgh, Dundee, Aberdeen, Kirkcaldy, Inverness and Ayr, we cover the length and breadth of the country. Our expertise in personal injury, particularly in the fields of catastrophic head and spinal injury is widely acknowledged. Digby Brown is ranked Band 1 for Personal Injury in Scotland by Chambers Guide to the UK Legal Profession and Legal 500. Each year we use our experience and expertise to recover millions of pounds in compensation. Digby Brown has been at the forefront in providing access to justice for accident victims by pioneering 'no win, no fee' arrangements and by introducing legal expenses insurance and outlays funding schemes. In addition, the firm believes they are unique in Scotland by using specialist departments to cover the range of types of accidents, types of injury and location of accident, to offer our clients the very best possible resources to bolster their case.

Because it matters to Digby Brown

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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4.8

All reviews

(3,623)

600 reviews in the last 12 months

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Rated 5 out of 5 stars

First class company

Digby Brown supported me and my family in taking forward a civil case after our involvement in a serious RTC. I cannot fault the service we received.
We were treated with care and empathy and supported through every step of the process. Our case wasn’t straight forward but I never felt that Digby Brown didn’t care. My solicitor was exceptional and the media manager did an excellent job for us too when dealing with the media. I would throughly recommend them without hesitation

November 3, 2025
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Reply from Digby Brown Solicitors

Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!

It is great to hear that you were treated with care and empathy and you were supported every step of the way during your claim. We are delighted that both your solicitor and the media team were exceptional, and helped make your experience with the firm a positive one.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to the team, and we wish you all the best in the future.

Rated 5 out of 5 stars

Laura Quinn did an amazing job very…

Laura Quinn did an amazing job very helpful and always kept me up to date with my claim

August 13, 2025
Unprompted review
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Reply from Digby Brown Solicitors

Hi Ryan,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that Laura did an amazing job on your claim. We are delighted that she was helpful and kept you up to date, and that she helped make your experience at the firm a positive one.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Laura, and we wish you all the best in the future.

Rated 5 out of 5 stars

Danielle was amazing at helping me

Danielle was amazing at helping me. She gave me encouragement and reassurance every step of the way and was so professional at all times.

She kept in regular contact and kept me updated with everything that was happening I cant thank her enough!

June 1, 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Isobel,

Thank you for taking the time to leave a review, we really appreciate it!

It is fantastic to hear that Danielle was amazing, and that she gave you encouragement and reassurance every step of the way. We are delighted that she kept you updated throughout, and helped make your experince with the firm a positive one.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Danielle, and we wish you all the best in the future.

Rated 5 out of 5 stars

From the first phone call with Christie…

From the first phone call with Christie woods she was amazing and very supportive throughout the full process and kept me up to date each step of the way with any updates. She was a pleasure to deal with

June 23, 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Nyree,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that Christie was amazing right from the beginning, and that she was supportive and kept you updated each step of the way. We are delighted that she was a pleasure to deal with, and that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Christie, and we wish you all the best in the future.

Rated 5 out of 5 stars

After my accident i was not to…

After my accident i was not to confident on where to go or what do do, digby brown was understanding and described evrythig for me and helped me to claim compensation, always there to help with any enquiry i had. I completly recommend digby brown for any compensation claim!

October 22, 2025
Unprompted review
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Reply from Digby Brown Solicitors

Hi Michel,

Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!

It is great to hear that your solicitor was understanding, described everything in detail, and was always there to help you with any questions you had. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to the team, and we wish you all the best in the future.

Rated 5 out of 5 stars

Digby brown

I contacted digby brown after a shoulder injury at work.

I was assigned Scott Cathro Solicitor to work on my case and I couldn't have asked for anyone better to help.
Scott has communicated with me at every stage of the process and did his utmost to be clear and give good advice for me to recieve the best settlement.

I found Scott to be calm and reassuring at all times and he has worked tirelessly to obtain the best outcome for me.

Scott has made himself available at short notice to take my phone calls and explain the legal process clearly to me.

June 23, 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Paige,

Thank you for taking the time to leave a review, we really appreciate it!

It is fantastic to hear that Scott communicated with you throughout and gave good, clear advice. We are delighted that he helped make your experience with the firm a positive one, and that you are pleased with the outcome of your case.

Thank you for choosing Digby Brown for legal help after your accident at work. We will pass along your kind comments to Scott, and we wish you all the best in the future.

Rated 5 out of 5 stars

First class company

From my first phone call to Digby Brown, the staff were professional, polite and efficient.
Ryan Connelly's first contact with me was to introduce himself and take an account from me of my accident. Throughout the whole experience Ryan was patient, courteous and professional. He answered my questions, gave me reassurances and good advice, and was respectful throughout. If anyone reading this needs a company to fight their corner, look no further than Digby Brown. Ryan Connelly did a great job and I am very grateful for his hard work on my behalf.

June 20, 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Phyllis,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that Ryan was patient, courteous, gave good advice and answered all your questions. We are delighted that Ryan and the team helped make your experience with the firm a positive one, and that you are pleased with the outcome of your case.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Ryan, and we wish you all the best in the future.

Rated 5 out of 5 stars

Recently I had an accident and Digby…

Recently I had an accident and Digby Brown dealt with my case. Rebecca dealt very professionally with my case and was always there to answer any of my question or any help I needed. I would 100% recommend Digby Brown.

June 16, 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Usman,

Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!

It is great to hear that Rebeca dealt with your case very professionally and that she was always there to answer any questions you had. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Rebecca, and we wish you all the best in the future.

Rated 5 out of 5 stars

Digby Brown Solicitors Aberdeen

Digby Brown Solicitors Aberdeen gave me a first rate service with no stone unturned. Victoria a true empathetic person in her pure professionalism. She is a definite godsend and thank you to all the staff and professionals involved with all thier great expertise.

Health and happiness to all.

Simon

June 18, 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Simon,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that Victoria was empathetic and professional and left no stone unturned with regards to your case. We are delighted that she and the team helped make your experience with the firm a positive one.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Victoria, and we wish you all the best in the future.

Rated 5 out of 5 stars

Great experience 😊

I was assisted by Claire Kennedy and she was wonderful ! Any questions I was looking to be answered she was there to give the help. Couldn’t have asked for a better experience 😊 thanks again Claire you work amazingly

June 18, 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Kandice,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that Claire was wonderful and that she was able to answer all of your questions. We are delighted that you had a great experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Claire, and we wish you all the best in the future.

Rated 5 out of 5 stars

Amazing help

After I had my accident I had intended not to seek for any compensation, but others persuaded me that I should do because of the injuries. When I contacted Digby Brown and was told they would help me, I was assigned to Sarah near where I live.
Sarah has been brilliant. I tended to play down my injuries, but she gave me advice, encouraged me to use the resources that Digby Brown were offering and was realistic in what to expect from the compensation. This was far more than I had anticipated.
Many thanks for the amazing help I have been given.

May 13, 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Allan,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that Sarah was brilliant and helpful and she was able to secure you the compensation you deserved. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Sarah, and we wish you all the best in the future.

Rated 5 out of 5 stars

Katie was excellent and kept me updated…

Katie was excellent and kept me updated throughout the whole process

January 15, 2026
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Reply from Digby Brown Solicitors

Hi Olivia,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that Katie was excellent and that she kept you updated throughout the whole process. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Katie, and we wish you all the best in the future.

Rated 5 out of 5 stars

I had a excellent experience with Digby Brown Solicitors.

I had a excellent experience with Digby Brown Solicitors. My representative Rebecca Reynolds was professional, knowledgeable, and supportive throughout the entire process. She kept me informed at every stage, answered any questions or queries promptly, and made what should have been a very stressful situation for me much easier to manage. Her dedication, commitment, compassion, and attention to detail has been invaluable in achieving the best outcome and gave me great confidence and comfort. I would highly recommend their services to anyone seeking expert legal assistance.

June 17, 2026
Unprompted review
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Reply from Digby Brown Solicitors

Hi Peter,

Thank you for taking the time to leave a review, and for the kind recommendation, we really appreciate it!

It is great to hear that Rebecca was professional, knowledgeable and supportive throughout your claim process. We are delighted that her dedication, commitment and compassion gave you confidence and support and helped make your experience with the firm a positive one.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Rebecca, and we wish you all the best in the future.

Rated 5 out of 5 stars

Very fast and understand for every…

Very fast and understand for every decision. This is my second time and I feel more confident on how my case was handing.

April 30, 2026
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Reply from Digby Brown Solicitors

Hi Christina,

Thank you for taking the time to leave a review, we really appreciate it!

It is fantastic to hear that your solicitor was fast and understanding in every decision. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Hannah, and we wish you all the best in the future.

Rated 5 out of 5 stars

Helpful with a wealth of experience in…

Helpful with a wealth of experience in this field helped get the right result which took time special thanks to Hannah

March 15, 2026
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Reply from Digby Brown Solicitors

Hi Kenneth,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that Hannah was helpful and her wealth of experience helped secure you a result you are pleased with. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to Hannah, and we wish you all the best in the future.

Rated 2 out of 5 stars

Poor outcome

My outcome was less than expected as i have a registered disability due to my accident

January 30, 2026
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Reply from Digby Brown Solicitors

Hello, we are sorry to hear that you were unhappy with the outcome of your claim.

Having reviewed your file, we can see that your solicitor worked hard on your behalf and achieved a fair settlement. This view is based on our experience and skill in balancing the strength of evidence available and what the legal process will determine is fair compensation for injury and loss.

While client confidentiality prevents us from discussing specific details on a public forum, we can confirm that the prospects of your claim were discussed with you throughout the process and that an offer was put forward on your behalf, in accordance with your instructions, which was subsequently accepted.

Our records do not indicate that any concerns were raised during your case. We are satisfied that your claim was handled appropriately and with your best interests at the forefront throughout.

If you would like to discuss this in more detail, we would kindly ask you to contact help@digbybrown.co.uk in the first instance. Thank you.

Rated 5 out of 5 stars

They were fantastic Amy first lawyer…

They were fantastic Amy first lawyer Then Ava Trainee Lawyer, Chris my lawyer,Barristers Tom & David. They were amazing from start to finish...

January 11, 2026
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Reply from Digby Brown Solicitors

Hi Allan,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that all of the team were amazing on your case from start to finish. We are delighted that you would rate your experience 5 stars.

Thank you for choosing Digby Brown for legal help. We will pass along your lovely comments to the team, and we wish you all the best in the future.

Rated 5 out of 5 stars

Very helpful and mindfull

November 14, 2025
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Reply from Digby Brown Solicitors

Hi Michael,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that your solicitors were very helpful and mindful. We are delighted that you would rate your experience with the firm 5 stars.

Thank you for choosing Digby Brown for legal help. We will pass along your comments to the team, and we wish you all the best in the future.

Rated 5 out of 5 stars

Car Accident

My experience with Digby Brown was first class.
From making my claim until the final outcome I was informed every step of the way of how my claim was progressing.
Lawyer was very kind and considerate when speaking to her
this made the process very easy.
Thanks.

January 23, 2026
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Reply from Digby Brown Solicitors

Hi Liz,

Thank you for taking the time to leave a review, we really appreciate it!

It is great to hear that you were informed every step of the way and that your solicitor was kind and considerate. We are delighted that you had a first class experience with the firm.

Thank you for choosing Digby Brown for legal help after your car accident. We will pass along your lovely comments to your solicitor, and we wish you all the best in the future.

Rated 4 out of 5 stars

Good communication

Good communication

January 29, 2026
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Reply from Digby Brown Solicitors

Hi Roderick,

Thank you for taking the time to leave a 4-star review, we really appreciate it.

It is great to hear that the communication was good. We are delighted that you had a positive experience with the firm.

Thank you for choosing Digby Brown for legal help. We will pass along your feedback to your solicitor, and we wish you all the best in the future.

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