Digi4u Ltd Reviews 47

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Item did not arrive. After 2 weeks, tried to contact vendor, but did not receive a response to email messages. Contacted PayPal, but then responded to pop-up from vendor asking me to contact them to... See more

Company replied

Rated 5 out of 5 stars

Ty and Johnny are our suppliers for almost every part, they’re fast to respond and just very easy to communicate with💯 We’re always gonna be using them now and in the future. Great services

Rated 5 out of 5 stars

Great customer service and great supplier. They are the complete Package. Always helpful and always there to help for any questions. I would not used anyone else. Thank you again.

Rated 5 out of 5 stars

Its always a pleasure to deal with Ty at Digi4U. Always very helpful and friendly, have been doing business together for a number of years now

Company details

  1. Cell Phone Store
  2. Mobile Phone Repair Shop

Written by the company

Electronics, Gadgets, Phone, Tablet & Computer Accessories, Home Appliances, Electronic Toys and much more. High Quality & Best Price Guaranteed! Digi4U Ltd., based in Cardiff, Wales is a quality importer of the latest tech accessories. Our product...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

47 reviews

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Rated 1 out of 5 stars

Item did not arrive.

Item did not arrive.
After 2 weeks, tried to contact vendor, but did not receive a response to email messages. Contacted PayPal, but then responded to pop-up from vendor asking me to contact them to resolve issue. However, was unable to make direct contact by phone. so went back to PayPal to seek a refund, which they dealt with with their customary efficiency.

March 31, 2026
Digi4u Ltd logo

Reply from Digi4u Ltd

Hi, Very sorry to hear about your experience with us if possible please contact us on customerservice@digi4u.co.uk so we can help provide compensations and investigate the issue.

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Rated 5 out of 5 stars

I deal with Digi4u regularly as part of…

I deal with Digi4u regularly as part of my own business, and I’ve always found them solid to work with. Ty and Johnny are both very helpful and easy to deal with — if there’s ever an issue or something needed quickly, they’re on it.

Communication is straightforward, no messing around, and they actually take the time to help rather than just process an order. That makes a big difference when you’re relying on a supplier day in, day out.

Overall, a dependable company with good people behind it. Happy to keep working with them and would recommend them to others in the trade.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great suppliers/services

Ty and Johnny are our suppliers for almost every part, they’re fast to respond and just very easy to communicate with💯

We’re always gonna be using them now and in the future. Great services

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Best Service Ever

I just pop in for a Car Holder, the guy here even install it for me and tell me all details. The price is cheaper than the same product on Tiktok. Would 100% recommend this shop!

April 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Very happy with the purchase

Very happy with the purchase and great service!
Prompt delivery which was earlier than expected by a couple of days too.
The company also called me to check on a couple of points which was of great help. I would definitely use again.

February 11, 2026
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Rated 4 out of 5 stars

Costumer service experience

Bought something that wasn't it stock and the website didn't show it. I was told that it was because the logistics weren't up to date yet in a specific area. Still the costumer support was really fast to refund me, apologized and asked if they could help. When I asked a question via mail 2 days later, the answer arrived only a few minutes later. Also the person on the other site was fluent. One of the best experiences I had with costumer support ever. Sadly didn't get the part, but was at least asked if I wanted to wait for a restock.

November 2, 2025
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Rated 4 out of 5 stars

Quick service

Quick service, good price. I have fitted the new screen and it is working fine. 5 stars for the service but the reason I have only given 4 stars is that I will need to know how it works over time.

August 28, 2024
Rated 1 out of 5 stars

Seller sold defective item KNOWINGLY

**UPDATE Seller told me to pay extra at a repair shop to fix the mistake with their broken frame that came with the screen**
**UPDATE 2 Seller changed refund offer from 'return item for full refund' to 'return item for £20 refund**

Screen has a fault which SELLER KNOWS&ACKNOWLEDGED it will stop working quicker than fitting screen and reassembly of the phone. Screen+frame are subpar quality. NO AMOLED, coarse "glass" you could sand wood with, sim tray slot has NO ejection trigger so my sim is stuck inside the frame. (seller told me to spend money to fix the issue!? Offered £20 refund if I return the screen+frame which now contain my work sim due to the tray ejection button not being present in the frame as it should be.

September 2, 2024
Unprompted review

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