Like I wrote in my earlier review. . Easy communication. I’ve used Ding often in the past with my old telephoone even though my email and address remain the same my main pilot was EasyTop, when I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I’ve been using Ding instead of other Mobile networks, as no matter what phone network your family or friend uses, Ding is able to credit. Flow or Digicel. It’s also a great way to support someone in... See more
Company replied
Quick and easy to use -- no issues. Within seconds I had confirmation my phone had been topped off. Used this firm for years -- never an issue. I am a retired American military officer now marking my... See more
Company replied
Simple site, instant transfers, quick and easy. Website well thought out, user end is top notch. (IT/Graphic designer- so I appreciate the site and the navigation and end user experience). Been usi... See more
Company replied
Company details
- Telecommunications Service Provider
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
Written by the company
Since 2006 Ding was founded to change billions of lives by accelerating mobile access. As the number one international mobile top-up platform in the world, every second, someone, somewhere send s a recharge with Ding. Our users have successfully sent over 500 million top-ups globally, via our app, online at ding.com and in-store at over 600,000 retail partners worldwide. Our team help deliver top-ups safely and securely, via 600+ operators and across 150+ countries – helping families and friends around the world to stay connected. We have a dedicated customer care team based in Dublin that are available 24 hours a day, should you need any support. We know a little goes a long way, so send a little happiness at ding.com.
Ding - A little goes a long way
Written by the company
- Mobile top-up delivered safely and securely, in a matter of seconds.
- Whether you call it top-up, airtime, reload or anything in between, we make it easy for you to send credit to mobile phones around the world. Using Ding.com or our mobile app, you can send top-up to over 500 operators in 150 countries.
Contact info
3 Shelbourne Buildings, Crampton Avenue, Shelbourne Road, Ballsbridge, Dublin 4, D04 C2Y6, Dublin, Ireland
- customercare@ding.com
- www.ding.com
4.1
Great
15K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service. Small issue which was resolved quickly. Very happy.
April 18, 2026
Unprompted review
Reply from Ding
Thank you for your wonderful feedback! 🎉 We're thrilled to hear that the small issue was resolved quickly and that you're very happy with our service. If you ever have any further concerns, please feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
The customer care,agent was would the…
The customer care,agent was would the process after was smooth and easy I love using ding to send credit to my family,friends and love one
April 17, 2026
Reply from Ding
Thank you for your lovely feedback! 😊 It's great to know that your experience with customer care was smooth and that you enjoy using Ding to send credit to your family and friends. If you have any concerns or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care
Never got any help with the top up that…
Never got any help with the top up that was 28plus dollars and they still withdrew the money from my account better luck with TapTap
April 16, 2026
Reply from Ding
Apologies for the difficulty. You should have received an email with detailed information. If you need any additional help, just reply to that email, and we’ll be happy to assist. - Ding Customer Care
Reply from Ding
Apologies for the difficulty. You should have received an email with detailed information. If you need any additional help, just reply to that email, and we’ll be happy to assist. - Ding Customer Care
Gave me a credit even though error was…
Gave me a credit even though error was my fault
April 14, 2026
Reply from Ding
Thank you for your kind words! We're delighted to hear that you found our assistance helpful. If you ever need further support, please don't hesitate to reach out to our team via live chat or at customercare@ding.com. 😊
- Ding Customer Care.
I have found Ding to be a highly…
I have found Ding to be a highly convenient and reliable solution for fuel delivery. The service is efficient, timely, and easy to use, which makes it particularly valuable for individuals with busy schedules.
The ordering process is straightforward, and the delivery is carried out professionally and safely. In my experience, the team has demonstrated good customer service, punctuality, and attention to detail.
April 16, 2026
Reply from Ding
Thank you for your wonderful feedback! We're so glad to hear that you find our service convenient and reliable. Your praise for the ordering process and professional delivery truly reflects the hard work of our team. If you have any questions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com. 😊
- Ding Customer Care.
Could not top up the phone,don’t think…
Could not top up the phone,don’t think it’s your fault, but the chat line was good in
April 16, 2026
Reply from Ding
Apologies for the difficulty. The operator is experiencing technical issues, and due to that, the top-up did not process. We have contacted them and they have confirmed they are working on it.
You should have received an email with detailed information. If you need any additional help, just reply to that email, and we’ll be happy to assist.
- Ding Customer Care
Reply from Ding
Thank you for your enthusiasm! 🎉 We love hearing that you're excited about promo codes! If you have any specific requests or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Reply from Ding
Thank you for your feedback. We've sent you an email with detailed information. If you need any additional help, just reply to that email, and we’ll be happy to assist. - Ding Customer Care
Trust it
After an issue in the beginning, they were able to solve it definitively. Customer service caring. Suggested
April 14, 2026
Unprompted review
Reply from Ding
Thank you for your wonderful feedback! 🎉 It's great to hear that our team was able to resolve the initial issue and demonstrate our dedication to customer care. If you ever have any more concerns, please feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Purchased a last minute Amazon UK gift…
Purchased a last minute Amazon UK gift voucher for my sister in the UK today. Very quick and seamless. Excellent service will certainly be using again.
April 14, 2026
Unprompted review
Reply from Ding
Thank you for your lovely feedback! 🎉 It’s wonderful to hear that your experience was quick and seamless! We truly appreciate your support and look forward to being there for your future gifting needs. If you ever have any questions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
I am impressed with communication
I am impressed with communication and support - prompt responses, thorough answers, staff is willing to take extra step to help. None of my questions were unanswered.
Highly recommend this company
April 12, 2026
Reply from Ding
Thank you for your wonderful feedback! 😊 It's fantastic to hear that you had such a positive experience with our communication and support. Your recognition of our team's efforts truly motivates us. If you have any further questions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Reply from Ding
Ismail, we're sorry for the issue you’ve experienced. You should have received an email with detailed information. If you need any additional help, just reply to that email, and we’ll be happy to assist. - Ding Customer Care
You gived me a new code because old one…
You gived me a new code because old one didn’t work. You have been fast and you have been good.
April 13, 2026
Reply from Ding
Thank you for your kind words! We're delighted to hear that you found our service fast and effective. 😊 If you have any further questions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Cant use more time in the matter with you than I already did
Cant use more time in the matter than In
April 13, 2026
Reply from Ding
We apologize for the trouble you experienced while using our service. We’ve looked into the issue and solved it. Also sent you an email with detailed information. If you have any other queries, please connect with us through live chat or by emailing customercare@ding.com, and we’ll be more than happy to review this for you. - Ding Customer Care
I am using this from last 2 year and…
I am using this from last 2 year and very great service even support staff are gentle and kind. Thank you
April 12, 2026
Reply from Ding
Your long-term support means so much to us! We appreciate your kind words about our service and team. 😊 If you have any questions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Reply from Ding
Thank you for your wonderful feedback! We're delighted to hear that you found our response time fast. 😊 If you have any further questions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Well considering that personnel of…
Well considering that personnel of Doing did all they could to try to have a conversation with Apple, they did their part very professionally. But the problem hasn't been solved because I have to talk to Apple and see if they can solve the problem. So we will see what happens on Monday.
April 12, 2026
Reply from Ding
Thank you for your kind words! 😊 It's wonderful to hear that you recognize our team's efforts in trying to resolve the situation. We truly hope for a positive outcome on Monday! If you need further assistance, please don't hesitate to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Very fast and easy to access and send…
Very fast and easy to access and send top ups overseas to family
Highly recommend and thank you
April 12, 2026
Unprompted review
Reply from Ding
Thank you for your wonderful feedback! 🎉 It’s fantastic to hear that accessing and sending top-ups overseas has been such a quick and easy experience for you. Your recommendation means a lot to us! If you ever have any questions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Reply from Ding
Thank you for your kind words! We're delighted to know that our payment assistance has been helpful for you. If you have any questions or need further help, feel free to reach out to our support team via live chat or at customercare@ding.com. 😊
- Ding Customer Care.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.