Easy to find ferries I needed and make reservations. One thing that would have simplified my search would have been a calendar showing on which days ferries do and do not run, rather than having t... See more
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Ive used your platform all over the world as well as NZ and have always found it easy to handle and reliable as to pricing. Unfortunately due to the need to protect people against scammers et al it is... See more
Best price by some margin. The booking process was very straightforward. I'm still unsure what the amendment conditions are, though; this could be made clearer.
It was actually easier than the moby website as I had just been having trouble with entering the date of birth on the mobu website for another route and then decided to compare routes using direct fer... See more
Company details
Written by the company
Direct Ferries is the world's leading independent ferry ticket retailer. With a choice of over 4412 ferry crossings and more than 901 ports worldwide, we use real-time pricing and availability to allow you to compare and book ferries anytime, anywhere, using our website or app. At Direct Ferries, we bring you the best value for your money. We offer tickets from the biggest ferry companies for the most popular destinations worldwide at competitive prices. Explore our website to discover ports, routes, and a wealth of useful information to assist you in planning your trip. Our straightforward ferry booking search tool ensures you find the perfect sailing for you, guaranteeing the best price and maximum savings. For travellers seeking the most popular destinations and ferry crossing routes, Direct Ferries has you covered. From iconic routes like Dover to Calais, connecting the UK to France, to picturesque journeys across the Greek Islands, our platform offers a diverse range of options. Explore the scenic Norwegian fjords or sail to the enchanting Balearic Islands off the coast of Spain. Whether it's the Mediterranean's sun-soaked beaches or the Scottish Highlands' rugged charm, Direct Ferries provides seamless booking experiences for your dream destinations. With our user-friendly website and app, planning your next adventure is as easy as a few clicks. We check up to 1 million prices daily and help arrange over a million crossings yearly for our customers. That's why over 7 million customers and counting trust us.
Contact info
2-3 Three Rivers Business Centre, Felixstowe Road, IP10 0BF, Ipswich, United Kingdom
- www.directferries.co.uk
4.3
Excellent
87K reviews
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I've used Direct ferries for years
I've used Direct ferries for many years. Always a good service and easy to book.
August 10, 2026
I like the ease at which I can compare…
I like the ease at which I can compare crossings and sailing times. The booking process is also simple.
August 9, 2026
I did book last year from same company…
I did book last year from same company it was all good and correct
August 10, 2026
I had a truly wonderful experiece…
I had a truly wonderful experiece booking on the website.It actually eclipsed the holiday itself.Thank you so very much.Unforgetable
August 5, 2026
The booking process was easy.
August 9, 2026
Ferry Terminal was easy to find with…
Ferry Terminal was easy to find with friendly staff. Would strongly consider the ferry to flying for France and Spain.
March 11, 2026
Booked within minutes
It was easy to navigate the booking experience. Information provided re check in time, types of seating and inclusions etc was comprehensive.
August 8, 2026
All good 👍 😉😉😉
August 8, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Dreadful experience
When booking, when I selected to book, the price kept going up, and I had to accept an amended price. By the time I accepted the price amendment, it had gone up again. So the booking experience was poor. Later, I wanted to ask a specific question before we travelled, but it is impossible to speak to a person. (I tried an online search for contact details without success.) You cannot even live chat with a person, just a bot with limited options for questions.
I had to change the date of the return journey which was easy enough - I received a confirmation email and the new time was my confirmed journey in the app. However, we were unable to check in, as the booking was not showing at the carriers end. They managed to sort it after 20 minutes, but said that bookings made through Direct Ferries could be problematic.
So the clunky booking with no way to lock a price, lack of human support when automated options are not sufficient and a confirmed booking that the carrier struggled to find mean I will never book using Direct Ferries again.
August 9, 2026
Unprompted review
Reply from Direct Ferries
Hi
Thank you for your review, we appreciate you taking the time to leave your feedback
Regarding your booking Please contact us via message with
the email address used for the booking and the booking reference, and we will
be happy to look into it and assist you further.
Kind regards,
DF
the email address used for the booking and the booking reference, and we will
be happy to look into it and assist you further.
Kind regards,
DF
Thank you for choosing Direct Ferries and we hope that you have a great trip!
Kind regards,
Direct Ferries
Quick and Easy
Quick. Easy. All the relevant options were available and easy to find.
I had three ferries to book and all were easy to book.
Confirmation was almost instant and I was surprised I could book almost a year in advance.
August 9, 2026
P&O terrible service
P&O terrible service. It took 2H to completed check in on P&O gates. So We missed our ferry and were checked in by P&O for the ferry 3,5H later. !
Calais terminal visiting was also awful experience
I will never buy the Channel ferry service , for P&O in particular
August 7, 2026
Reply from Direct Ferries
Hi,
We greatly appreciate you taking the time to give your feedback.
We're sorry to hear that you had a negative experience, however it seems that your review is in relation to your experience with the ferry operator at the port and whilst on board the ferry. As this is not a review related to your experience of using the Direct Ferries website or interacting with the Direct Ferries Team, we’d kindly ask you to consider revising your star rating to reflect your thoughts on your experience with Direct Ferries.
We appreaciate your understanding and we will pass this feedback onto the ferry operator on your behalf. If there is anything else that we can help with, please let us know.
Kind regards,
Direct Ferries
Website is efficient and user friendly…
Website is efficient and user friendly during the booking process. The return price of the ticket is very fair.
August 9, 2026
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